Essays in the Category "Trust"
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How Companies Can Protect Against Leakers
Ever since Edward Snowden walked out of a National Security Agency facility in May with electronic copies of thousands of classified documents, the finger-pointing has concentrated on government’s security failures. Yet the debacle illustrates the challenge with trusting people in any organization.
The problem is easy to describe. Organizations require trusted people, but they don’t necessarily know whether those people are trustworthy. These individuals are essential, and can also betray organizations.
So how does an organization protect itself?…
NSA Secrets Kill Our Trust
In July 2012, responding to allegations that the video-chat service Skype—owned by Microsoft—was changing its protocols to make it possible for the government to eavesdrop on users, Corporate Vice President Mark Gillett took to the company’s blog to deny it.
Turns out that wasn’t quite true.
Or at least he—or the company’s lawyers—carefully crafted a statement that could be defended as true while completely deceiving the reader. You see, Skype wasn’t changing its protocols to make it possible for the government to eavesdrop on users, because the government was …
Trust and Society
This morning, I flew from Boston to New York. Before that, I woke up in a hotel, trusting everyone on the staff who has a master key. I took a Boston taxi to the airport, trusting not just the taxi driver, but everyone else on the road. At Boston’s Logan Airport, I had to trust everyone who worked for the airline, everyone who worked at the airport, and the thousands of other passengers. I also had to trust everyone who came in contact with the food I bought and ate before boarding my plane. In New York, I similarly had to trust everyone at LaGuardia Airport, my New York taxi driver, and the staff at my new hotel—where I am right now, writing this…
Our New Regimes of Trust
Society runs on trust. Over the millennia, we’ve developed a variety of mechanisms to induce trustworthy behavior in society. These range from a sense of guilt when we cheat, to societal disapproval when we lie, to laws that arrest fraudsters, to door locks and burglar alarms that keep thieves out of our homes. They’re complicated and interrelated, but they tend to keep society humming along.
The information age is transforming our sociey. We’re shifting from evolved social systems to deliberately created socio-technical systems. Instead of having conversations in offices, we use Facebook. Instead of meeting friends, we IM. We shop online. We let various companies and governments collect comprehensive dossiers on our movements, our friendships, and our interests. We let others censor what we see and read. I could go on for pages…
When It Comes to Security, We're Back to Feudalism
Some of us have pledged our allegiance to Google: We have Gmail accounts, we use Google Calendar and Google Docs, and we have Android phones. Others have pledged allegiance to Apple: We have Macintosh laptops, iPhones, and iPads; and we let iCloud automatically synchronize and back up everything. Still others of us let Microsoft do it all. Or we buy our music and e-books from Amazon, which keeps records of what we own and allows downloading to a Kindle, computer, or phone. Some of us have pretty much abandoned e-mail altogether … for Facebook…
High-Tech Cheats in a World of Trust
I CAN put my cash card into an ATM anywhere in the world and take out a fistful of local currency, while the corresponding amount is debited from my bank account at home. I don’t even think twice: regardless of the country, I trust that the system will work.
The whole world runs on trust. We trust that people on the street won’t rob us, that the bank we deposited money in last month returns it this month, that the justice system punishes the guilty and exonerates the innocent. We trust the food we buy won’t poison us, and the people we let in to fix our boiler won’t murder us…
The Big Idea: Bruce Schneier
My big idea is a big question. Every cooperative system contains parasites. How do we ensure that society’s parasites don’t destroy society’s systems?
It’s all about trust, really. Not the intimate trust we have in our close friends and relatives, but the more impersonal trust we have in the various people and systems we interact with in society. I trust airline pilots, hotel clerks, ATMs, restaurant kitchens, and the company that built the computer I’m writing this short essay on. I trust that they have acted and will act in the ways I expect them to. This type of trust is more a matter of consistency or predictability than of intimacy…
The Meaning of Trust
Security technologist and author Bruce Schneier looks at the age-old problem of insider threat
Rajendrasinh Makwana was a UNIX contractor for Fannie Mae. On October 24, he was fired. Before he left, he slipped a logic bomb into the organisation’s network. The bomb would have “detonated” on January 31. It was programmed to disable access to the server on which it was running, block any network monitoring software, systematically and irretrievably erase everything, and then replicate itself on all 4,000 Fannie Mae servers. Court papers claim the damage would have been in the millions of dollars.
Luckily, another programmer discovered the script a week later, and disabled it…
Be Careful When You Come to Put Your Trust in the Clouds
Cloud computing may represent the future of computing but users still need to be careful about who is looking after their data
This year’s overhyped IT concept is cloud computing. Also called software as a service (Saas), cloud computing is when you run software over the internet and access it via a browser. The salesforce.com customer management software is an example of this. So is Google Docs. If you believe the hype, cloud computing is the future.
But, hype aside, cloud computing is nothing new. It’s the modern version of the timesharing model from the 1960s, which was eventually killed by the rise of the personal computer. It’s what Hotmail and Gmail have been doing all these years, and it’s social networking sites, remote backup companies, and remote email filtering companies such as MessageLabs. Any IT outsourcing – network infrastructure, security monitoring, remote hosting – is a form of cloud computing…
Thwarting an Internal Hacker
Rajendrasinh Makwana was a UNIX contractor for Fannie Mae. On October 24, he was fired. Before he left, he slipped a logic bomb into the organization’s network. The bomb would have “detonated” on January 31. It was programmed to disable access to the server on which it was running, block any network monitoring software, systematically and irretrievably erase everything—and then replicate itself on all 4,000 Fannie Mae servers. Court papers claim the damage would have been in the millions of dollars, a number that seems low. Fannie Mae would have been shut down for at least a week…
Sidebar photo of Bruce Schneier by Joe MacInnis.