Corporations Misusing Our Data
In the Internet age, we have no choice but to entrust our data with private companies: e-mail providers, service providers, retailers, and so on.
We realize that this data is at risk from hackers. But there’s another risk as well: the employees of the companies who are holding our data for us.
In the early years of Facebook, employees had a master password that enabled them to view anything they wanted in any account. NSA employees occasionally snoop on their friends and partners. The agency even has a name for it: LOVEINT. And well before the Internet, people with access to police or medical records occasionally used that power to look up either famous people or people they knew.
The latest company accused of allowing this sort of thing is Uber, the Internet car-ride service. The company is under investigation for spying on riders without their permission. Called the “god view,” some Uber employees are able to see who is using the service and where they’re going — and used this at least once in 2011 as a party trick to show off the service. A senior executive also suggested the company should hire people to dig up dirt on their critics, making their database of people’s rides even more “useful.”
None of us wants to be stalked — whether it’s from looking at our location data, our medical data, our emails and texts, or anything else — by friends or strangers who have access due to their jobs. Unfortunately, there are few rules protecting us.
Government employees are prohibited from looking at our data, although none of the NSA LOVEINT creeps were ever prosecuted. The HIPAA law protects the privacy of our medical records, but we have nothing to protect most of our other information.
Your Facebook and Uber data are only protected by company culture. There’s nothing in their license agreements that you clicked “agree” to but didn’t read that prevents those companies from violating your privacy.
This needs to change. Corporate databases containing our data should be secured from everyone who doesn’t need access for their work. Voyeurs who peek at our data without a legitimate reason should be punished.
There are audit technologies that can detect this sort of thing, and they should be required. As long as we have to give our data to companies and government agencies, we need assurances that our privacy will be protected.
This essay previously appeared on CNN.com.