Essays Tagged "Rotman Management"
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AI & Humans: Making the Relationship Work
We are in an era where the greatest success will come from mixed teams of humans and AIs working together. And when it comes to managing those teams, hard-won lessons from decades past still have much to offe
Leaders of many organizations are urging their teams to adopt agentic AI to improve efficiency, but are finding it hard to achieve any benefit. Managers attempting to add AI agents to existing human teams may find that bots fail to faithfully follow their instructions, return pointless or obvious results or burn precious time and resources spinning on tasks that older, simpler systems could have accomplished just as well.
The technical innovators getting the most out of AI are finding that the technology can be remarkably human in its behaviour. And the more groups of AI agents are given tasks that require cooperation and collaboration, the more those human-like dynamics emerge…
Sidebar photo of Bruce Schneier by Joe MacInnis.