Essays in the Category "AI and Large Language Models"
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AI & Humans: Making the Relationship Work
We are in an era where the greatest success will come from mixed teams of humans and AIs working together. And when it comes to managing those teams, hard-won lessons from decades past still have much to offe
Leaders of many organizations are urging their teams to adopt agentic AI to improve efficiency, but are finding it hard to achieve any benefit. Managers attempting to add AI agents to existing human teams may find that bots fail to faithfully follow their instructions, return pointless or obvious results or burn precious time and resources spinning on tasks that older, simpler systems could have accomplished just as well.
The technical innovators getting the most out of AI are finding that the technology can be remarkably human in its behaviour. And the more groups of AI agents are given tasks that require cooperation and collaboration, the more those human-like dynamics emerge…
Are We Ready to Be Governed by Artificial Intelligence?
Experts Bruce Schneier and Nathan Sanders explore how Artificial Intelligence is already shaping the executive, judicial, and legislative branches, showing that we are already, at least in part, governed by AI—with more likely to come.
Artificial Intelligence (AI) overlords are a common trope in science-fiction dystopias, but the reality looks much more prosaic. The technologies of artificial intelligence are already pervading many aspects of democratic government, affecting our lives in ways both large and small. This has occurred largely without our notice or consent. The result is a government incrementally transformed by AI rather than the singular technological overlord of the big screen.
Let us begin with the executive branch. One of the most important functions of this branch of government is to administer the law, including the human services on which so many Americans rely. Many of these programs have long been operated by a mix of humans and machines, even if not previously using modern AI tools such as …
Building Trustworthy AI Agents
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The promise of personal AI assistants rests on a dangerous assumption: that we can trust systems we haven’t made trustworthy. We can’t. And today’s versions are failing us in predictable ways: pushing us to do things against our own best interests, gaslighting us with doubt about things we are or that we know, and being unable to distinguish between who we are and who we have been. They struggle with incomplete, inaccurate, and partial context: with no standard way to move toward accuracy, no mechanism to correct sources of error, and no accountability when wrong information leads to bad decisions…
Against the Federal Moratorium on State-Level Regulation of AI
Cast your mind back to May of this year: Congress was in the throes of debate over the massive budget bill. Amidst the many seismic provisions, Senator Ted Cruz dropped a ticking time bomb of tech policy: a ten-year moratorium on the ability of states to regulate artificial intelligence. To many, this was catastrophic. The few massive AI companies seem to be swallowing our economy whole: their energy demands are overriding household needs, their data demands are overriding creators’ copyright, and their products are triggering mass unemployment as well as new types of clinical …
Four Ways AI Is Being Used to Strengthen Democracies Worldwide
Democracy is colliding with the technologies of artificial intelligence. Judging from the audience reaction at the recent World Forum on Democracy in Strasbourg, the general expectation is that democracy will be the worse for it. We have another narrative. Yes, there are risks to democracy from AI, but there are also opportunities.
We have just published the book Rewiring Democracy: How AI will Transform Politics, Government, and Citizenship. In it, we take a clear-eyed view of how AI is undermining confidence in our information ecosystem, how the use of biased AI can harm constituents of democracies and how elected officials with authoritarian tendencies can use it to consolidate power. But we also give positive examples of how AI is transforming democratic governance and politics for the better…
Who Will Be the First American Candidate to Harness AI?
Social media has been a familiar, even mundane, part of life for nearly two decades. It can be easy to forget it was not always that way.
In 2008, social media was just emerging into the mainstream. Facebook reached 100 million users that summer. And a singular candidate was integrating social media into his political campaign: Barack Obama. His campaign’s use of social media was so bracingly innovative, so impactful, that it was viewed by journalist David Talbot and others as the strategy that enabled the first term Senator to win the White House…
Manipulating the Meeting Notetaker: The Rise of AI Summarization Optimization
As AI increasingly becomes the system of record for company meetings, adversarial techniques for manipulating the algorithm’s takeaways and actions items will sway business decisions and directions in subtle ways.
These days, the most important meeting attendee isn’t a person: It’s the AI notetaker.
This system assigns action items and determines the importance of what is said. If it becomes necessary to revisit the facts of the meeting, its summary is treated as impartial evidence.
But clever meeting attendees can manipulate this system’s record by speaking more to what the underlying AI weights for summarization and importance than to their colleagues. As a result, you can expect some meeting attendees to use language more likely to be captured in summaries, timing their interventions strategically, repeating key points, and employing formulaic phrasing that AI models are more likely to pick up on. Welcome to the world of AI summarization optimization (AISO)…
How to Define the Enduring Role of Humans in an AI-Powered World
As AI capabilities grow, we must delineate the roles that should remain exclusively human. The line seems to be between fact-based decisions and judgment-based decisions.
For example, in a medical context, if an AI was demonstrably better at reading a test result and diagnosing cancer than a human, you would take the AI in a second. You want the more accurate tool. But justice is harder because justice is inherently a human quality in a way that “Is this tumor cancerous?” is not. That’s a fact-based question. “What’s the right thing to do here?” is a human-based question…
Agentic AI’s OODA Loop Problem
The OODA loop—for observe, orient, decide, act—is a framework to understand decision-making in adversarial situations. We apply the same framework to artificial intelligence agents, who have to make their decisions with untrustworthy observations and orientation. To solve this problem, we need new systems of input, processing, and output integrity.
Many decades ago, U.S. Air Force Colonel John Boyd introduced the concept of the “OODA loop,” for Observe, Orient, Decide, and Act. These are the four steps of real-time continuous decision-making. Boyd developed it for fighter pilots, but it’s long been applied in artificial intelligence (AI) and robotics. An AI agent, like a pilot, executes the loop over and over, accomplishing its goals iteratively within an ever-changing environment. This is Anthropic’s definition: “Agents are models using tools in a loop.”…
Sidebar photo of Bruce Schneier by Joe MacInnis.