New Police Computer System Impeding Arrests
In Queensland, Australia, policemen are arresting fewer people because their new data-entry system is too annoying:
He said police were growing reluctant to make arrests following the latest phased roll-out of QPRIME, or Queensland Police Records Information Management Exchange.
“They are reluctant to make arrests and they’re showing a lot more discretion in the arrests they make because QPRIME is so convoluted to navigate,” Mr Leavers said. He said minor street offences, some traffic offences and minor property matters were going unchallenged, but not serious offences.
However, Mr Leavers said there had been occasions where offenders were released rather than kept in custody because of the length of time it now took to prepare court summaries.
“There was an occasion where two people were arrested on multiple charges. It took six detectives more than six hours to enter the details into QPRIME,” he said. “It would have taken even longer to do the summary to go to court the next morning, so basically the suspects were released on bail, rather than kept in custody.”
He said jobs could now take up to seven hours to process because of the amount of data entry involved.
This is a good example of how non-security incentives affect security decisions.