Voice Authentication in Telephone Banking
This seems like a good idea, assuming it is reliable.
The introduction of voice verification was preceded by an extensive period of testing among more than 1,450 people and 25,000 test calls. These were made using both fixed-line and mobile telephones, at all times of day and also by relatives (including six twins). Special attention was devoted to people who were suffering from colds during the test period. ABN AMRO is the first major bank in the world to introduce this technology in this way.
Tom • July 21, 2006 8:29 AM
I wonder if they tested recorded voices? Seems like if I could record you speaking your account number, I could access your account, no?