Schneier on Security

Andrew • March 12, 2008 1:18 AM

Vastly amused by this from the link. Apparently FAA has been having trouble with our buds at TSA too:

c. Encountering Security Personnel. Use of the following procedures will assist an ASI in resolving issues which might otherwise prohibit or delay performing official duties. These procedures will also help depersonalize the dialogue between the ASI and the airline or the ASI and security personnel. By following this guidance, an ASI will demonstrate adherence to established procedures and will avoid having to interact with the airline and security personnel on a subjective and sometimes adversarial level.

(1) When entering a SIDA, an ASI must adhere to the following general procedures:

· An ASI should properly identify themselves to the questioning airline or security person by presenting the FAA credential (Form 110A).
· If further resolution is necessary, an ASI should request that the airline’s and/or TSA security employee’s supervisor be contacted. Once the supervisor arrives, the ASI should present the FAA credential.
· If the issue is not resolved at the supervisor level, request that the TSA Assistant Federal Security Director (AFSD) (for checkpoint screening issues) or Ground Security Coordinator (GSC) (for all other issues) for that particular concourse be contacted. The GSC or AFSD should be intimately familiar with the [Plan] and the [Program] and should recognize the authority signified by the inspector’s FAA credential.
· If the issue is not resolved at the GSC/AFSD level, the ASI should contact the TSA Federal Security Director (FSD) assigned to that airport. Explain the situation to the FSD and ask for assistance in gaining access to the sterile/secure area.
· If the issue cannot be resolved by the FSD, the ASI should call the FAA Regional Operations Center (Table 1) for the region of their assigned office and ask for specific guidance.