Entries Tagged "theft"

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Tactics, Targets, and Objectives

If you encounter an aggressive lion, stare him down. But not a leopard; avoid his gaze at all costs. In both cases, back away slowly; don’t run. If you stumble on a pack of hyenas, run and climb a tree; hyenas can’t climb trees. But don’t do that if you’re being chased by an elephant; he’ll just knock the tree down. Stand still until he forgets about you.

I spent the last few days on safari in a South African game park, and this was just some of the security advice we were all given. What’s interesting about this advice is how well-defined it is. The defenses might not be terribly effective—you still might get eaten, gored or trampled—but they’re your best hope. Doing something else isn’t advised, because animals do the same things over and over again. These are security countermeasures against specific tactics.

Lions and leopards learn tactics that work for them, and I was taught tactics to defend myself. Humans are intelligent, and that means we are more adaptable than animals. But we’re also, generally speaking, lazy and stupid; and, like a lion or hyena, we will repeat tactics that work. Pickpockets use the same tricks over and over again. So do phishers, and school shooters. If improvised explosive devices didn’t work often enough, Iraqi insurgents would do something else.

So security against people generally focuses on tactics as well.

A friend of mine recently asked me where she should hide her jewelry in her apartment, so that burglars wouldn’t find it. Burglars tend to look in the same places all the time—dresser tops, night tables, dresser drawers, bathroom counters—so hiding valuables somewhere else is more likely to be effective, especially against a burglar who is pressed for time. Leave decoy cash and jewelry in an obvious place so a burglar will think he’s found your stash and then leave. Again, there’s no guarantee of success, but it’s your best hope.

The key to these countermeasures is to find the pattern: the common attack tactic that is worth defending against. That takes data. A single instance of an attack that didn’t work—liquid bombs, shoe bombs—or one instance that did—9/11—is not a pattern. Implementing defensive tactics against them is the same as my safari guide saying: “We’ve only ever heard of one tourist encountering a lion. He stared it down and survived. Another tourist tried the same thing with a leopard, and he got eaten. So when you see a lion….” The advice I was given was based on thousands of years of collective wisdom from people encountering African animals again and again.

Compare this with the Transportation Security Administration’s approach. With every unique threat, TSA implements a countermeasure with no basis to say that it helps, or that the threat will ever recur.

Furthermore, human attackers can adapt more quickly than lions. A lion won’t learn that he should ignore people who stare him down, and eat them anyway. But people will learn. Burglars now know the common “secret” places people hide their valuables—the toilet, cereal boxes, the refrigerator and freezer, the medicine cabinet, under the bed—and look there. I told my friend to find a different secret place, and to put decoy valuables in a more obvious place.

This is the arms race of security. Common attack tactics result in common countermeasures. Eventually, those countermeasures will be evaded and new attack tactics developed. These, in turn, require new countermeasures. You can easily see this in the constant arms race that is credit card fraud, ATM fraud or automobile theft.

The result of these tactic-specific security countermeasures is to make the attacker go elsewhere. For the most part, the attacker doesn’t particularly care about the target. Lions don’t care who or what they eat; to a lion, you’re just a conveniently packaged bag of protein. Burglars don’t care which house they rob, and terrorists don’t care who they kill. If your countermeasure makes the lion attack an impala instead of you, or if your burglar alarm makes the burglar rob the house next door instead of yours, that’s a win for you.

Tactics matter less if the attacker is after you personally. If, for example, you have a priceless painting hanging in your living room and the burglar knows it, he’s not going to rob the house next door instead—even if you have a burglar alarm. He’s going to figure out how to defeat your system. Or he’ll stop you at gunpoint and force you to open the door. Or he’ll pose as an air-conditioner repairman. What matters is the target, and a good attacker will consider a variety of tactics to reach his target.

This approach requires a different kind of countermeasure, but it’s still well-understood in the security world. For people, it’s what alarm companies, insurance companies and bodyguards specialize in. President Bush needs a different level of protection against targeted attacks than Bill Gates does, and I need a different level of protection than either of them. It would be foolish of me to hire bodyguards in case someone was targeting me for robbery or kidnapping. Yes, I would be more secure, but it’s not a good security trade-off.

Al-Qaida terrorism is different yet again. The goal is to terrorize. It doesn’t care about the target, but it doesn’t have any pattern of tactic, either. Given that, the best way to spend our counterterrorism dollar is on intelligence, investigation and emergency response. And to refuse to be terrorized.

These measures are effective because they don’t assume any particular tactic, and they don’t assume any particular target. We should only apply specific countermeasures when the cost-benefit ratio makes sense (reinforcing airplane cockpit doors) or when a specific tactic is repeatedly observed (lions attacking people who don’t stare them down). Otherwise, general countermeasures are far more effective a defense.

This essay originally appeared on Wired.com.

EDITED TO ADD (6/14): Learning behavior in tigers.

Posted on May 31, 2007 at 6:11 AMView Comments

Attackers Exploiting Security Procedures

In East Belfast, burglars called in a bomb threat. Residents evacuated their homes, and then the burglars proceeded to rob eight empty houses on the block.

I’ve written about this sort of thing before: sometimes security procedures themselves can be exploited by attackers. It was Step 4 of my “five-step process” from Beyond Fear (pages 14-15). A national ID card make identity theft more lucrative; forcing people to remove their laptops at airport security checkpoints makes laptop theft more common.

Moral: you can’t just focus on one threat. You need to look at the broad spectrum of threats, and pay attention to how security against one affects the others.

Posted on April 30, 2007 at 12:27 PMView Comments

Stealing and Reselling Phone Minutes

Interesting new variation of phone fraud:

For the telecoms, the profit is in using VoIP to deliver calls from one phone to another. That requires a “gateway” server to connect a carrier’s phone network to the Net. Phreakers break into these gateways, steal “voice minutes” and sell them to other, usually smaller, telecoms. Many of these firms then sell printed phone cards or operate call centers. “It’s a great racket,” says Justin Newman, CEO of BinFone Telecom of Baltimore, which has been stung by phreakers.

Posted on March 21, 2007 at 11:20 AMView Comments

Social Engineering Diamond Theft

Nice story:

In what may be the biggest robbery committed by one person, the conman burgled safety deposit boxes at an ABN Amro bank in Antwerp’s diamond quarter, stealing gems weighing 120,000 carats. Posing as a successful businessman, the thief visited the bank frequently, befriending staff and gradually winning their confidence. He even brought them chocolates, according to one diamond industry official.

[…]

Mr Claes said of the thief: “He used no violence. He used one weapon—and that is his charm—to gain confidence. He bought chocolates for the personnel, he was a nice guy, he charmed them, got the original of keys to make copies and got information on where the diamonds were.

“You can have all the safety and security you want, but if someone uses their charm to mislead people it won’t help.”

People are the weakest security link, almost always.

Posted on March 19, 2007 at 3:42 PMView Comments

Insider Identity Theft

Banks are spending millions preventing outsiders from stealing their customers’ identities, but there is a growing insider threat:

Widespread outsourcing of data management and other services has exposed some weaknesses and made it harder to prevent identity theft by insiders.

“There are lots of weak links,” said Oveissi Field. “Back-up tapes are being sent to offsite storage sites or being mailed and getting into the wrong hands or are lost through carelessness.”

In what many regard as the biggest wake-up call in recent memory for financial institutions, thieves disguised as cleaning staff last year nearly stole the equivalent of more than $400 million from the London branch of Sumitomo Mitsui.

Posted on December 8, 2006 at 8:39 AMView Comments

Separating Data Ownership and Device Ownership

Consider two different security problems. In the first, you store your valuables in a safe in your basement. The threat is burglars, of course. But the safe is yours, and the house is yours, too. You control access to the safe, and probably have an alarm system.

The second security problem is similar, but you store your valuables in someone else’s safe. Even worse, it’s someone you don’t trust. He doesn’t know the combination, but he controls access to the safe. He can try to break in at his leisure. He can transport the safe anyplace he needs to. He can use whatever tools he wants. In the first case, the safe needs to be secure, but it’s still just a part of your overall home security. In the second case, the safe is the only security device you have.

This second security problem might seem contrived, but it happens regularly in our information society: Data controlled by one person is stored on a device controlled by another. Think of a stored-value smart card: If the person owning the card can break the security, he can add money to the card. Think of a DRM system: Its security depends on the person owning the computer not being able to get at the insides of the DRM security. Think of the RFID chip on a passport. Or a postage meter. Or SSL traffic being sent over a public network.

These systems are difficult to secure, and not just because you give your attacker the device and let him utilize whatever time, equipment and expertise he needs to break it. It’s difficult to secure because breaks are generally “class breaks.” The expert who figures out how to do it can build hardware—or write software—to do it automatically. Only one person needs to break a given DRM system; the software can break every other device in the same class.

This means that the security needs to be secure not against the average attacker, but against the smartest, most motivated and best funded attacker.

I was reminded of this problem earlier this month, when researchers announced a new attack (.pdf) against implementations of the RSA cryptosystem. The attack exploits the fact that different operations take different times on modern CPUs. By closely monitoring—and actually affecting—the CPU during an RSA operation, an attacker can recover the key. The most obvious applications for this attack are DRM systems that try to use a protected partition in the CPU to prevent the computer’s owner from learning the DRM system’s cryptographic keys.

These sorts of attacks are not new. In 1995, researchers discovered they could recover cryptographic keys by comparing relative timings on chips. In later years, both power and radiation were used to break cryptosystems. I called these “side-channel attacks,” because they made use of information other than the plaintext and ciphertext. And where are they most useful? To recover secrets from smart cards.

Whenever I see security systems with this data/device separation, I try to solve the security problem by removing the separation. This means completely redesigning the system and the security assumptions behind it.

Compare a stored-value card with a debit card. In the former case, the card owner can create money by changing the value on the card. For this system to be secure, the card needs to be protected by a variety of security countermeasures. In the latter case, there aren’t any secrets on the card. Your bank doesn’t care that you can read the account number off the front of the card, or the data off the magnetic stripe off the back—the real data, and the security, are in the bank’s databases.

Or compare a DRM system with a financial model that doesn’t care about copying. The former is impossible to secure, the latter easy.

While common in digital systems, this kind of security problem isn’t limited to them. Last month, the province of Ontario started investigating insider fraud in their scratch-and-win lottery systems, after the CBC aired allegations that people selling the tickets are able to figure out which tickets are winners, and not sell them. It’s the same problem: the owners of the data on the tickets—the lottery commission—tried to keep that data secret from those who had physical control of the tickets. And they failed.

Compare that with a traditional drawing-at-the-end-of-the-week lottery system. The attack isn’t possible, because there are no secrets on the tickets for an attacker to learn.

Separating data ownership and device ownership doesn’t mean that security is impossible, only much more difficult. You can buy a safe so strong that you can lock your valuables in it and give it to your attacker—with confidence. I’m not so sure you can design a smart card that keeps secrets from its owner, or a DRM system that works on a general-purpose computer—especially because of the problem of class breaks. But in all cases, the best way to solve the security problem is not to have it in the first place.

This essay originally appeared on Wired.com.

EDITED TO ADD (12/1): I completely misunderstood the lottery problem in Ontario. The frauds reported were perpetrated by lottery machine operators at convenience stores and the like stealing end-of-week draw tickets from unsuspecting customers. The customer would hand their ticket over the counter to be scanned to see if it was a winner. The clerk (knowing what the winning numbers actually were) would palm a non-winning ticket into the machine, inform the customer “sorry better luck next time” and claim the prize on their own at a later date.

Nice scam, but nothing to do with the point of this essay.

Posted on November 30, 2006 at 6:36 AMView Comments

Real-World Social Engineering Crime

Classic:

Late on Monday, two thieves used a swipe card to drive a van up to Easynet’s Brick Lane headquarters. Once inside they began loading equipment into their van. They were watched by two security guards—one was doing his rounds and the other watched by CCTV—but both assumed the thieves, with their legitimate swipe cards also had a legitimate reason to take the kit, according to our sources.

EDITED TO ADD (11/25): Here’s another story (link in Turkish). The police receive an anonymous emergency call from someone claiming to have planted an explosive in the Haydarpasa Numune Hospital. They evaculate the hospital (100 patients plus doctors, staff, visitors, etc.) and search the place for two hours. They find nothing. When patients and visitors return, they realize that their valuables were stolen.

Posted on October 24, 2006 at 2:13 PMView Comments

Lousy Home Security Installation

Impressively bad. (Yes, it’s an advertisement. But there are still important security lessons in the blog post.)

1. The keypad is actually the control panel. This particular model is called a Lynx and is manufactured by Honeywell. However, most of the major manufacturers have their own version of an “all-in-one” control panel, siren & keypad (Here is a link to GE’s version). These all-in-one models were designed to simplify installation and are typically part of “free” or low-cost alarm systems. They are all equally useless.

The most important problem with systems like this is the fact that you need to have a delay time in order to open your door and get to the keypad each time you enter your home. So, when a crook breaks in, they also have the same amount of time. If the crook follows the sound of the beeping keypad they will be standing in front of not only the keypad, but the brains of the alarm system. So, rather than punching in a valid code, the crook could simply rip the entire unit off of the wall.

Provided that they rip the panel off of the wall before the alarm sends its first signal, it will never be able to send a signal.

2. If point #1 wasn’t bad enough (or maybe because the installer who put the ‘system’ in realized how useless it was going to be) the power supply for the system is located right beside the keypad/control panel. Unplug the transformer (which is just barely able to stay plugged in as it is) and the alarm loses power. This provides a really convenient way for someone to either accidentally or intentionally unplug the system and wait for the back-up battery to die.

3. Even worse, the phone jack has also been located beside the power supply. The phone jack is the alarm systems only connection to the outside world. If it gets unplugged, the system cannot communicate and a crook would not have to go through the hassle of ripping the panel off of the wall.

Posted on October 19, 2006 at 9:46 AMView Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.