Social Engineering Diamond Theft
In what may be the biggest robbery committed by one person, the conman burgled safety deposit boxes at an ABN Amro bank in Antwerp’s diamond quarter, stealing gems weighing 120,000 carats. Posing as a successful businessman, the thief visited the bank frequently, befriending staff and gradually winning their confidence. He even brought them chocolates, according to one diamond industry official.
Mr Claes said of the thief: “He used no violence. He used one weapon—and that is his charm—to gain confidence. He bought chocolates for the personnel, he was a nice guy, he charmed them, got the original of keys to make copies and got information on where the diamonds were.
“You can have all the safety and security you want, but if someone uses their charm to mislead people it won’t help.”
People are the weakest security link, almost always.