Entries Tagged "overreactions"

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Luggage Locator

Wow, is this a bad idea:

The Luggage Locator is an innovative product that travellers or anyone can use to locate items. It has been specifically engineered to help people find their luggage quickly and can also be used around the home or office.

A battery operated, two unit system, the Luggage Locator consists of a small transmitter about the size of a key chain and a lightweight receiver that attaches to any luggage handle. With the simple push of a button, the transmitter activates the receiver causing a bright flashing light and loud chirping sound. Locating your luggage after a long trip has never been quicker nor easier.

Anyone care to guess what’s most likely to happen if a piece of luggage in an airport starts flashing and chirping? I think it’ll be taken out to the tarmac and blown up using remote controlled bazookas.

Posted on December 22, 2009 at 12:20 PMView Comments

Australia Restores Some Sanity to Airport Screening

Welcome news:

Carry-on baggage rules will be relaxed under a shake-up of aviation security announced by the Federal Government today.

The changes will see passengers again allowed to carry some sharp implements, such as nail files and clippers, umbrellas, crochet and knitting needles on board aircraft from July next year.

Metal cutlery will return to return to cabin meals and airport restaurants following Government recognition that security arrangements must be targeted at ‘real risks’.

I’m sure these rules won’t apply to flights to the U.S., where security arrangements must still be targeted at movie-plot threats.

Posted on December 17, 2009 at 12:54 PMView Comments

Fear and Public Perception

This 1996 interview with psychiatrist Robert DuPont was part of a Frontline program called “Nuclear Reaction.”

He’s talking about the role fear plays in the perception of nuclear power. It’s a lot of the sorts of things I say, but particularly interesting is this bit on familiarity and how it reduces fear:

You see, we sited these plants away from metropolitan areas to “protect the public” from the dangers of nuclear power. What we did when we did that was move the plants away from the people, so they became unfamiliar. The major health effect, adverse health effect of nuclear power is not radiation. It’s fear. And by siting them away from the people, we insured that that would be maximized. If we’re serious about health in relationship to nuclear power, we would put them in downtown, big cities, so people would see them all the time. That is really important, in terms of reducing the fear. Familiarity is the way fear is reduced. No question. It’s not done intellectually. It’s not done by reading a book. It’s done by being there and seeing it and talking to the people who work there.

So, among other reasons, terrorism is scary because it’s so rare. When it’s more common—England during the Troubles, Israel today—people have a more rational reaction to it.

My recent essay on fear and overreaction.

Posted on November 27, 2009 at 8:25 AMView Comments

Beyond Security Theater

[I was asked to write this essay for the New Internationalist (n. 427, November 2009, pp. 10–13). It’s nothing I haven’t said before, but I’m pleased with how this essay came together.]

Terrorism is rare, far rarer than many people think. It’s rare because very few people want to commit acts of terrorism, and executing a terrorist plot is much harder than television makes it appear. The best defenses against terrorism are largely invisible: investigation, intelligence, and emergency response. But even these are less effective at keeping us safe than our social and political policies, both at home and abroad. However, our elected leaders don’t think this way: they are far more likely to implement security theater against movie-plot threats.

A movie-plot threat is an overly specific attack scenario. Whether it’s terrorists with crop dusters, terrorists contaminating the milk supply, or terrorists attacking the Olympics, specific stories affect our emotions more intensely than mere data does. Stories are what we fear. It’s not just hypothetical stories: terrorists flying planes into buildings, terrorists with bombs in their shoes or in their water bottles, and terrorists with guns and bombs waging a co-ordinated attack against a city are even scarier movie-plot threats because they actually happened.

Security theater refers to security measures that make people feel more secure without doing anything to actually improve their security. An example: the photo ID checks that have sprung up in office buildings. No-one has ever explained why verifying that someone has a photo ID provides any actual security, but it looks like security to have a uniformed guard-for-hire looking at ID cards. Airport-security examples include the National Guard troops stationed at US airports in the months after 9/11—their guns had no bullets. The US colour-coded system of threat levels, the pervasive harassment of photographers, and the metal detectors that are increasingly common in hotels and office buildings since the Mumbai terrorist attacks, are additional examples.

To be sure, reasonable arguments can be made that some terrorist targets are more attractive than others: aeroplanes because a small bomb can result in the death of everyone aboard, monuments because of their national significance, national events because of television coverage, and transportation because of the numbers of people who commute daily. But there are literally millions of potential targets in any large country (there are five million commercial buildings alone in the US), and hundreds of potential terrorist tactics; it’s impossible to defend every place against everything, and it’s impossible to predict which tactic and target terrorists will try next.

Feeling and Reality

Security is both a feeling and a reality. The propensity for security theater comes from the interplay between the public and its leaders. When people are scared, they need something done that will make them feel safe, even if it doesn’t truly make them safer. Politicians naturally want to do something in response to crisis, even if that something doesn’t make any sense.

Often, this “something” is directly related to the details of a recent event: we confiscate liquids, screen shoes, and ban box cutters on airplanes. But it’s not the target and tactics of the last attack that are important, but the next attack. These measures are only effective if we happen to guess what the next terrorists are planning. If we spend billions defending our rail systems, and the terrorists bomb a shopping mall instead, we’ve wasted our money. If we concentrate airport security on screening shoes and confiscating liquids, and the terrorists hide explosives in their brassieres and use solids, we’ve wasted our money. Terrorists don’t care what they blow up and it shouldn’t be our goal merely to force the terrorists to make a minor change in their tactics or targets.

Our penchant for movie plots blinds us to the broader threats. And security theater consumes resources that could better be spent elsewhere.

Any terrorist attack is a series of events: something like planning, recruiting, funding, practising, executing, aftermath. Our most effective defenses are at the beginning and end of that process—intelligence, investigation, and emergency response—and least effective when they require us to guess the plot correctly. By intelligence and investigation, I don’t mean the broad data-mining or eavesdropping systems that have been proposed and in some cases implemented—those are also movie-plot stories without much basis in actual effectiveness—but instead the traditional “follow the evidence” type of investigation that has worked for decades.

Unfortunately for politicians, the security measures that work are largely invisible. Such measures include enhancing the intelligence-gathering abilities of the secret services, hiring cultural experts and Arabic translators, building bridges with Islamic communities both nationally and internationally, funding police capabilities—both investigative arms to prevent terrorist attacks, and emergency communications systems for after attacks occur—and arresting terrorist plotters without media fanfare. They do not include expansive new police or spying laws. Our police don’t need any new laws to deal with terrorism; rather, they need apolitical funding. These security measures don’t make good television, and they don’t help, come re-election time. But they work, addressing the reality of security instead of the feeling.

The arrest of the “liquid bombers” in London is an example: they were caught through old-fashioned intelligence and police work. Their choice of target (airplanes) and tactic (liquid explosives) didn’t matter; they would have been arrested regardless.

But even as we do all of this we cannot neglect the feeling of security, because it’s how we collectively overcome the psychological damage that terrorism causes. It’s not security theater we need, it’s direct appeals to our feelings. The best way to help people feel secure is by acting secure around them. Instead of reacting to terrorism with fear, we—and our leaders—need to react with indomitability.

Refuse to Be Terrorized

By not overreacting, by not responding to movie-plot threats, and by not becoming defensive, we demonstrate the resilience of our society, in our laws, our culture, our freedoms. There is a difference between indomitability and arrogant “bring ’em on” rhetoric. There’s a difference between accepting the inherent risk that comes with a free and open society, and hyping the threats.

We should treat terrorists like common criminals and give them all the benefits of true and open justice—not merely because it demonstrates our indomitability, but because it makes us all safer. Once a society starts circumventing its own laws, the risks to its future stability are much greater than terrorism.

Supporting real security even though it’s invisible, and demonstrating indomitability even though fear is more politically expedient, requires real courage. Demagoguery is easy. What we need is leaders willing both to do what’s right and to speak the truth.

Despite fearful rhetoric to the contrary, terrorism is not a transcendent threat. A terrorist attack cannot possibly destroy a country’s way of life; it’s only our reaction to that attack that can do that kind of damage. The more we undermine our own laws, the more we convert our buildings into fortresses, the more we reduce the freedoms and liberties at the foundation of our societies, the more we’re doing the terrorists’ job for them.

We saw some of this in the Londoners’ reaction to the 2005 transport bombings. Among the political and media hype and fearmongering, there was a thread of firm resolve. People didn’t fall victim to fear. They rode the trains and buses the next day and continued their lives. Terrorism’s goal isn’t murder; terrorism attacks the mind, using victims as a prop. By refusing to be terrorized, we deny the terrorists their primary weapon: our own fear.

Today, we can project indomitability by rolling back all the fear-based post-9/11 security measures. Our leaders have lost credibility; getting it back requires a decrease in hyperbole. Ditch the invasive mass surveillance systems and new police state-like powers. Return airport security to pre-9/11 levels. Remove swagger from our foreign policies. Show the world that our legal system is up to the challenge of terrorism. Stop telling people to report all suspicious activity; it does little but make us suspicious of each other, increasing both fear and helplessness.

Terrorism has always been rare, and for all we’ve heard about 9/11 changing the world, it’s still rare. Even 9/11 failed to kill as many people as automobiles do in the US every single month. But there’s a pervasive myth that terrorism is easy. It’s easy to imagine terrorist plots, both large-scale “poison the food supply” and small-scale “10 guys with guns and cars.” Movies and television bolster this myth, so many people are surprised that there have been so few attacks in Western cities since 9/11. Certainly intelligence and investigation successes have made it harder, but mostly it’s because terrorist attacks are actually hard. It’s hard to find willing recruits, to co-ordinate plans, and to execute those plans—and it’s easy to make mistakes.

Counterterrorism is also hard, especially when we’re psychologically prone to muck it up. Since 9/11, we’ve embarked on strategies of defending specific targets against specific tactics, overreacting to every terrorist video, stoking fear, demonizing ethnic groups, and treating the terrorists as if they were legitimate military opponents who could actually destroy a country or a way of life—all of this plays into the hands of terrorists. We’d do much better by leveraging the inherent strengths of our modern democracies and the natural advantages we have over the terrorists: our adaptability and survivability, our international network of laws and law enforcement, and the freedoms and liberties that make our society so enviable. The way we live is open enough to make terrorists rare; we are observant enough to prevent most of the terrorist plots that exist, and indomitable enough to survive the even fewer terrorist plots that actually succeed. We don’t need to pretend otherwise.

EDITED TO ADD (11/14): Commentary from Kevin Drum, James Fallows, and The Economist.

Posted on November 13, 2009 at 6:52 AMView Comments

Fear and Overreaction

It’s hard work being prey. Watch the birds at a feeder. They’re constantly on alert, and will fly away from food—from easy nutrition—at the slightest movement or sound. Given that I’ve never, ever seen a bird plucked from a feeder by a predator, it seems like a whole lot of wasted effort against not very big a threat.

Assessing and reacting to risk is one of the most important things a living creature has to deal with. The amygdala, an ancient part of the brain that first evolved in primitive fishes, has that job. It’s what’s responsible for the fight-or-flight reflex. Adrenaline in the bloodstream, increased heart rate, increased muscle tension, sweaty palms; that’s the amygdala in action. And it works fast, faster than consciousnesses: show someone a snake and their amygdala will react before their conscious brain registers that they’re looking at a snake.

Fear motivates all sorts of animal behaviors. Schooling, flocking, and herding are all security measures. Not only is it less likely that any member of the group will be eaten, but each member of the group has to spend less time watching out for predators. Animals as diverse as bumblebees and monkeys both avoid food in areas where predators are common. Different prey species have developed various alarm calls, some surprisingly specific. And some prey species have even evolved to react to the alarms given off by other species.

Evolutionary biologist Randolph Nesse has studied animal defenses, particularly those that seem to be overreactions. These defenses are mostly all-or-nothing; a creature can’t do them halfway. Birds flying off, sea cucumbers expelling their stomachs, and vomiting are all examples. Using signal detection theory, Nesse showed that all-or-nothing defenses are expected to have many false alarms. “The smoke detector principle shows that the overresponsiveness of many defenses is an illusion. The defenses appear overresponsive because they are ‘inexpensive’ compared to the harms they protect against and because errors of too little defense are often more costly than errors of too much defense.”

So according to the theory, if flight costs 100 calories, both in flying and lost eating time, and there’s a 1 in 100 chance of being eaten if you don’t fly away, it’s smarter for survival to use up 10,000 calories repeatedly flying at the slightest movement even though there’s a 99 percent false alarm rate. Whatever the numbers happen to be for a particular species, it has evolved to get the trade-off right.

This makes sense, until the conditions that the species evolved under change quicker than evolution can react to. Even though there are far fewer predators in the city, birds at my feeder react as if they were in the primal forest. Even birds safe in a zoo’s aviary don’t realize that the situation has changed.

Humans are both no different and very different. We, too, feel fear and react with our amygdala, but we also have a conscious brain that can override those reactions. And we too live in a world very different from the one we evolved in. Our reflexive defenses might be optimized for the risks endemic to living in small family groups in the East African highlands in 100,000 BC, not 2009 New York City. But we can go beyond fear, and actually think sensibly about security.

Far too often, we don’t. We tend to be poor judges of risk. We overreact to rare risks, we ignore long-term risks, we magnify risks that are also morally offensive. We get risks wrongthreats, probabilities, and costs—all the time. When we’re afraid, really afraid, we’ll do almost anything to make that fear go away. Both politicians and marketers have learned to push that fear button to get us to do what they want.

One night last month, I was awakened from my hotel-room sleep by a loud, piercing alarm. There was no way I could ignore it, but I weighed the risks and did what any reasonable person would do under the circumstances: I stayed in bed and waited for the alarm to be turned off. No point getting dressed, walking down ten flights of stairs, and going outside into the cold for what invariably would be a false alarm—serious hotel fires are very rare. Unlike the bird in an aviary, I knew better.

You can disagree with my risk calculus, and I’m sure many hotel guests walked downstairs and outside to the designated assembly point. But it’s important to recognize that the ability to have this sort of discussion is uniquely human. And we need to have the discussion repeatedly, whether the topic is the installation of a home burglar alarm, the latest TSA security measures, or the potential military invasion of another country. These things aren’t part of our evolutionary history; we have no natural sense of how to respond to them. Our fears are often calibrated wrong, and reason is the only way we can override them.

This essay first appeared on DarkReading.com.

Posted on November 4, 2009 at 7:12 AMView Comments

The Futility of Defending the Targets

This is just silly:

Beaver Stadium is a terrorist target. It is most likely the No. 1 target in the region. As such, it deserves security measures commensurate with such a designation, but is the stadium getting such security?

[..]

When the stadium is not in use it does not mean it is not a target. It must be watched constantly. An easy solution is to assign police officers there 24 hours a day, seven days a week. This is how a plot to destroy the Brooklyn Bridge was thwarted—police presence. Although there are significant costs to this, the costs pale in comparison if the stadium is destroyed or damaged.

The idea is to create omnipresence, which is a belief in everyone’s minds (terrorists and pranksters included) that the stadium is constantly being watched so that any attempt would be futile.

Actually, the Brooklyn Bridge plot failed because the plotters were idiots and the plot—cutting through cables with blowtorches—was dumb. That, and the all-too-common police informant who egged the plotters on.

But never mind that. Beaver Stadium is Pennsylvania State University’s football stadium, and this article argues that it’s a potential terrorist target that needs 24/7 police protection.

The problem with that kind of reasoning is that it makes no sense. As I said in an article that will appear in New Internationalist:

To be sure, reasonable arguments can be made that some terrorist targets are more attractive than others: aeroplanes because a small bomb can result in the death of everyone aboard, monuments because of their national significance, national events because of television coverage, and transportation because of the numbers of people who commute daily. But there are literally millions of potential targets in any large country (there are five million commercial buildings alone in the US), and hundreds of potential terrorist tactics; it’s impossible to defend every place against everything, and it’s impossible to predict which tactic and target terrorists will try next.

Defending individual targets only makes sense if the number of potential targets is few. If there are seven terrorist targets and you defend five of them, you seriously reduce the terrorists’ ability to do damage. But if there are a million terrorist targets and you defend five of them, the terrorists won’t even notice. I tend to dislike security measures that merely cause the bad guys to make a minor change in their plans.

And the expense would be enormous. Add up these secondary terrorist targets—stadiums, theaters, churches, schools, malls, office buildings, anyplace where a lot of people are packed together—and the number is probably around 200,000, including Beaver Stadium. Full-time police protection requires people, so that’s 1,000,000 policemen. At an encumbered cost of $100,000 per policeman per year, probably a low estimate, that’s a total annual cost of $100B. (That’s about what we’re spending each year in Iraq.) On the other hand, hiring one out of every 300 Americans to guard our nation’s infrastructure would solve our unemployment problem. And since policemen get health care, our health care problem as well. Just make sure you don’t accidentally hire a terrorist to guard against terrorists—that would be embarrassing.

The whole idea is nonsense. As I’ve been saying for years, what works is investigation, intelligence, and emergency response:

We need to defend against the broad threat of terrorism, not against specific movie plots. Security is most effective when it doesn’t make arbitrary assumptions about the next terrorist act. We need to spend more money on intelligence and investigation: identifying the terrorists themselves, cutting off their funding, and stopping them regardless of what their plans are. We need to spend more money on emergency response: lessening the impact of a terrorist attack, regardless of what it is. And we need to face the geopolitical consequences of our foreign policy and how it helps or hinders terrorism.

Posted on October 9, 2009 at 6:37 AMView Comments

Banning Beer Glasses in Pubs

Not beer, just the glasses:

The Home Office has commissioned a new design, in an attempt to stop glasses being used as weapons.

Official figures show 5,500 people are attacked with glasses and bottles every year in England and Wales.

The British Beer and Pub Association said it did not want the new plastic glasses to be made compulsory.

I don’t think this will go anywhere, but the sheer idiocy is impressive. Reminds me of the call to ban pointy knives. That recommendation also came out of the UK. What’s going on over there?

Posted on August 27, 2009 at 1:44 PMView Comments

Nuclear Self-Terrorization

More fearmongering. The headline is “Terrorists could use internet to launch nuclear attack: report.” The subhead: “The risk of cyber-terrorism escalating to a nuclear strike is growing daily, according to a study.” In the article:

The claims come in a study commissioned by the International Commission on Nuclear Non-proliferation and Disarmament (ICNND), which suggests that under the right circumstances, terrorists could break into computer systems and launch an attack on a nuclear state ­ triggering a catastrophic chain of events that would have a global impact.

Without better protection of computer and information systems, the paper suggests, governments around the world are leaving open the possibility that a well-coordinated cyberwar could quickly elevate to nuclear levels.

In fact, says the study, “this may be an easier alternative for terrorist groups than building or acquiring a nuclear weapon or dirty bomb themselves”.

Though the paper admits that the media and entertainment industries often confuse and exaggerate the risk of cyberterrorism, it also outlines a number of potential threats and situations in which dedicated hackers could use information warfare techniques to make a nuclear attack more likely.

Note the weasel words: the study “suggests that under the right circumstances.” We’re “leaving open the possibility.” The report “outlines a number of potential threats and situations” where the bad guys could “make a nuclear attack more likely.”

Gadzooks. I’m tired of this idiocy. Stop overreacting to rare risks. Refuse to be terrorized, people.

Posted on July 31, 2009 at 6:00 AMView Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.