Entries Tagged "NSA"

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Surveillance as a Business Model

Google recently announced that it would start including individual users’ names and photos in some ads. This means that if you rate some product positively, your friends may see ads for that product with your name and photo attached—without your knowledge or consent. Meanwhile, Facebook is eliminating a feature that allowed people to retain some portions of their anonymity on its website.

These changes come on the heels of Google’s move to explore replacing tracking cookies with something that users have even less control over. Microsoft is doing something similar by developing its own tracking technology.

More generally, lots of companies are evading the “Do Not Track” rules, meant to give users a say in whether companies track them. Turns out the whole “Do Not Track” legislation has been a sham.

It shouldn’t come as a surprise that big technology companies are tracking us on the Internet even more aggressively than before.

If these features don’t sound particularly beneficial to you, it’s because you’re not the customer of any of these companies. You’re the product, and you’re being improved for their actual customers: their advertisers.

This is nothing new. For years, these sites and others have systematically improved their “product” by reducing user privacy. This excellent infographic, for example, illustrates how Facebook has done so over the years.

The “Do Not Track” law serves as a sterling example of how bad things are. When it was proposed, it was supposed to give users the right to demand that Internet companies not track them. Internet companies fought hard against the law, and when it was passed, they fought to ensure that it didn’t have any benefit to users. Right now, complying is entirely voluntary, meaning that no Internet company has to follow the law. If a company does, because it wants the PR benefit of seeming to take user privacy seriously, it can still track its users.

Really: if you tell a “Do Not Track”-enabled company that you don’t want to be tracked, it will stop showing you personalized ads. But your activity will be tracked—and your personal information collected, sold and used—just like everyone else’s. It’s best to think of it as a “track me in secret” law.

Of course, people don’t think of it that way. Most people aren’t fully aware of how much of their data is collected by these sites. And, as the “Do Not Track” story illustrates, Internet companies are doing their best to keep it that way.

The result is a world where our most intimate personal details are collected and stored. I used to say that Google has a more intimate picture of what I’m thinking of than my wife does. But that’s not far enough: Google has a more intimate picture than I do. The company knows exactly what I am thinking about, how much I am thinking about it, and when I stop thinking about it: all from my Google searches. And it remembers all of that forever.

As the Edward Snowden revelations continue to expose the full extent of the National Security Agency’s eavesdropping on the Internet, it has become increasingly obvious how much of that has been enabled by the corporate world’s existing eavesdropping on the Internet.

The public/private surveillance partnership is fraying, but it’s largely alive and well. The NSA didn’t build its eavesdropping system from scratch; it got itself a copy of what the corporate world was already collecting.

There are a lot of reasons why Internet surveillance is so prevalent and pervasive.

One, users like free things, and don’t realize how much value they’re giving away to get it. We know that “free” is a special price that confuses peoples’ thinking.

Google’s 2013 third quarter profits were nearly $3 billion; that profit is the difference between how much our privacy is worth and the cost of the services we receive in exchange for it.

Two, Internet companies deliberately make privacy not salient. When you log onto Facebook, you don’t think about how much personal information you’re revealing to the company; you’re chatting with your friends. When you wake up in the morning, you don’t think about how you’re going to allow a bunch of companies to track you throughout the day; you just put your cell phone in your pocket.

And three, the Internet’s winner-takes-all market means that privacy-preserving alternatives have trouble getting off the ground. How many of you know that there is a Google alternative called DuckDuckGo that doesn’t track you? Or that you can use cut-out sites to anonymize your Google queries? I have opted out of Facebook, and I know it affects my social life.

There are two types of changes that need to happen in order to fix this. First, there’s the market change. We need to become actual customers of these sites so we can use purchasing power to force them to take our privacy seriously. But that’s not enough. Because of the market failures surrounding privacy, a second change is needed. We need government regulations that protect our privacy by limiting what these sites can do with our data.

Surveillance is the business model of the Internet—Al Gore recently called it a “stalker economy.” All major websites run on advertising, and the more personal and targeted that advertising is, the more revenue the site gets for it. As long as we users remain the product, there is minimal incentive for these companies to provide any real privacy.

This essay previously appeared on CNN.com.

Posted on November 25, 2013 at 6:53 AMView Comments

Explaining and Speculating About QUANTUM

Nicholas Weaver has a great essay explaining how the NSA’s QUANTUM packet injection system works, what we know it does, what else it can possibly do, and how to defend against it. Remember that while QUANTUM is an NSA program, other countries engage in these sorts of attacks as well. By securing the Internet against QUANTUM, we protect ourselves against any government or criminal use of these sorts of techniques.

Posted on November 18, 2013 at 7:35 AMView Comments

A Fraying of the Public/Private Surveillance Partnership

The public/private surveillance partnership between the NSA and corporate data collectors is starting to fray. The reason is sunlight. The publicity resulting from the Snowden documents has made companies think twice before allowing the NSA access to their users’ and customers’ data.

Pre-Snowden, there was no downside to cooperating with the NSA. If the NSA asked you for copies of all your Internet traffic, or to put backdoors into your security software, you could assume that your cooperation would forever remain secret. To be fair, not every corporation cooperated willingly. Some fought in court. But it seems that a lot of them, telcos and backbone providers especially, were happy to give the NSA unfettered access to everything. Post-Snowden, this is changing. Now that many companies’ cooperation has become public, they’re facing a PR backlash from customers and users who are upset that their data is flowing to the NSA. And this is costing those companies business.

How much is unclear. In July, right after the PRISM revelations, the Cloud Security Alliance reported that US cloud companies could lose $35 billion over the next three years, mostly due to losses of foreign sales. Surely that number has increased as outrage over NSA spying continues to build in Europe and elsewhere. There is no similar report for software sales, although I have attended private meetings where several large US software companies complained about the loss of foreign sales. On the hardware side, IBM is losing business in China. The US telecom companies are also suffering: AT&T is losing business worldwide.

This is the new reality. The rules of secrecy are different, and companies have to assume that their responses to NSA data demands will become public. This means there is now a significant cost to cooperating, and a corresponding benefit to fighting.

Over the past few months, more companies have woken up to the fact that the NSA is basically treating them as adversaries, and are responding as such. In mid-October, it became public that the NSA was collecting e-mail address books and buddy lists from Internet users logging into different service providers. Yahoo, which didn’t encrypt those user connections by default, allowed the NSA to collect much more of its data than Google, which did. That same day, Yahoo announced that it would implement SSL encryption by default for all of its users. Two weeks later, when it became public that the NSA was collecting data on Google users by eavesdropping on the company’s trunk connections between its data centers, Google announced that it would encrypt those connections.

We recently learned that Yahoo fought a government order to turn over data. Lavabit fought its order as well. Apple is now tweaking the government. And we think better of those companies because of it.

Now Lavabit, which closed down its e-mail service rather than comply with the NSA’s request for the master keys that would compromise all of its customers, has teamed with Silent Circle to develop a secure e-mail standard that is resistant to these kinds of tactics.

The Snowden documents made it clear how much the NSA relies on corporations to eavesdrop on the Internet. The NSA didn’t build a massive Internet eavesdropping system from scratch. It noticed that the corporate world was already eavesdropping on every Internet user—surveillance is the business model of the Internet, after all—and simply got copies for itself.

Now, that secret ecosystem is breaking down. Supreme Court Justice Louis Brandeis wrote about transparency, saying “Sunlight is said to be the best of disinfectants.” In this case, it seems to be working.

These developments will only help security. Remember that while Edward Snowden has given us a window into the NSA’s activities, these sorts of tactics are probably also used by other intelligence services around the world. And today’s secret NSA programs become tomorrow’s PhD theses, and the next day’s criminal hacker tools. It’s impossible to build an Internet where the good guys can eavesdrop, and the bad guys cannot. We have a choice between an Internet that is vulnerable to all attackers, or an Internet that is safe from all attackers. And a safe and secure Internet is in everyone’s best interests, including the US’s.

This essay previously appeared on TheAtlantic.com.

Posted on November 14, 2013 at 6:21 AMView Comments

Another QUANTUMINSERT Attack Example

Der Spiegel is reporting that the GCHQ used QUANTUMINSERT to direct users to fake LinkedIn and Slashdot pages run by—this code name is not in the article—FOXACID servers. There’s not a lot technically new in the article, but we do get some information about popularity and jargon.

According to other secret documents, Quantum is an extremely sophisticated exploitation tool developed by the NSA and comes in various versions. The Quantum Insert method used with Belgacom is especially popular among British and US spies. It was also used by GCHQ to infiltrate the computer network of OPEC’s Vienna headquarters.

The injection attempts are known internally as “shots,” and they have apparently been relatively successful, especially the LinkedIn version. “For LinkedIn the success rate per shot is looking to be greater than 50 percent,” states a 2012 document.

Slashdot has reacted to the story.

I wrote about QUANTUMINSERT, and the whole infection process, here. We have a list of “implants” that the NSA uses to “exfiltrate” information here.

Posted on November 13, 2013 at 6:46 AMView Comments

Dan Geer Explains the Government Surveillance Mentality

This talk by Dan Geer explains the NSA mindset of “collect everything”:

I previously worked for a data protection company. Our product was, and I believe still is, the most thorough on the market. By “thorough” I mean the dictionary definition, “careful about doing something in an accurate and exact way.” To this end, installing our product instrumented every system call on the target machine. Data did not and could not move in any sense of the word “move” without detection. Every data operation was caught and monitored. It was total surveillance data protection. Its customers were companies that don’t accept half-measures. What made this product stick out was that very thoroughness, but here is the point: Unless you fully instrument your data handling, it is not possible for you to say what did not happen. With total surveillance, and total surveillance alone, it is possible to treat the absence of evidence as the evidence of absence. Only when you know everything that *did* happen with your data can you say what did *not* happen with your data.

The alternative to total surveillance of data handling is to answer more narrow questions, questions like “Can the user steal data with a USB stick?” or “Does this outbound e-mail have a Social Security Number in it?” Answering direct questions is exactly what a defensive mindset says you must do, and that is “never make the same mistake twice.” In other words, if someone has lost data because of misuse of some facility on the computer, then you either disable that facility or you wrap it in some kind of perimeter. Lather, rinse, and repeat. This extends all the way to such trivial matters as timer-based screen locking.

The difficulty with the defensive mindset is that it leaves in place the fundamental strategic asymmetry of cybersecurity, namely that while the workfactor for the offender is the price of finding a new method of attack, the workfactor for the defender is the cumulative cost of forever defending against all attack methods yet discovered. Over time, the curve for the cost of finding a new attack and the curve for the cost of defending against all attacks to date cross. Once those curves cross, the offender never has to worry about being out of the money. I believe that that crossing occurred some time ago.

The total surveillance strategy is, to my mind, an offensive strategy used for defensive purposes. It says “I don’t know what the opposition is going to try, so everything is forbidden unless we know it is good.” In that sense, it is like whitelisting applications. Taking either the application whitelisting or the total data surveillance approach is saying “That which is not permitted is forbidden.”

[…]

We all know the truism, that knowledge is power. We all know that there is a subtle yet important distinction between information and knowledge. We all know that a negative declaration like “X did not happen” can only proven true if you have the enumeration of *everything* that did happen and can show that X is not in it. We all know that when a President says “Never again” he is asking for the kind of outcome for which proving a negative, lots of negatives, is categorically essential. Proving a negative requires omniscience. Omniscience requires god-like powers.

The whole essay is well worth reading.

Posted on November 11, 2013 at 6:21 AMView Comments

More NSA Revelations

This New York Times story on the NSA is very good, and contains lots of little tidbits of new information gleaned from the Snowden documents.

The agency’s Dishfire database—nothing happens without a code word at the N.S.A.—stores years of text messages from around the world, just in case. Its Tracfin collection accumulates gigabytes of credit card purchases. The fellow pretending to send a text message at an Internet cafe in Jordan may be using an N.S.A. technique code-named Polarbreeze to tap into nearby computers. The Russian businessman who is socially active on the web might just become food for Snacks, the acronym-mad agency’s Social Network Analysis Collaboration Knowledge Services, which figures out the personnel hierarchies of organizations from texts.

EDITED TO ADD (11/5): This Guardian story is related. It looks like both the New York Times and the Guardian wrote separate stories about the same source material.

EDITED TO ADD (11/5): New York Times reporter Scott Shane gave a 20-minute interview on Democracy Now on the NSA and his reporting.

Posted on November 4, 2013 at 1:39 PMView Comments

A Template for Reporting Government Surveillance News Stories

This is from 2006—I blogged it here—but it’s even more true today.

Under a top secret program initiated by the Bush Administration after the Sept. 11 attacks, the [name of agency (FBI, CIA, NSA, etc.)] have been gathering a vast database of [type of records] involving United States citizens.

“This program is a vital tool in the fight against terrorism,” [Bush Administration official] said. “Without it, we would be dangerously unsafe, and the terrorists would have probably killed you and every other American citizen.” The Bush Administration stated that the revelation of this program has severely compromised national security.

We’ve changed administrations—we’ve changed political parties—but nothing has changed.

Posted on November 1, 2013 at 2:26 PMView Comments

NSA Eavesdropping on Google and Yahoo Networks

The Washington Post reported that the NSA is eavesdropping on the Google and Yahoo private networks—the code name for the program is MUSCULAR. I may write more about this later, but I have some initial comments:

  • It’s a measure of how far off the rails the NSA has gone that it’s taking its Cold War–era eavesdropping tactics—surreptitiously eavesdropping on foreign networks—and applying them to US corporations. It’s skirting US law by targeting the portion of these corporate networks outside the US. It’s the same sort of legal argument the NSA used to justify collecting address books and buddy lists worldwide.
  • Although the Washington Post article specifically talks about Google and Yahoo, you have to assume that all the other major—and many of the minor—cloud services are compromised this same way. That means Microsoft, Apple, Facebook, Twitter, MySpace, Badoo, Dropbox, and on and on and on.
  • It is well worth re-reading all the government denials about bulk collection and direct access after PRISM was exposed. It seems that it’s impossible to get the truth out of the NSA. Its carefully worded denials always seem to hide what’s really going on.
  • In light of this, PRISM is really just insurance: a way for the NSA to get legal cover for information it already has. My guess is that the NSA collects the vast majority of its data surreptitiously, using programs such as these. Then, when it has to share the information with the FBI or other organizations, it gets it again through a more public program like PRISM.
  • What this really shows is how robust the surveillance state is, and how hard it will be to craft laws reining in the NSA. All the bills being discussed so far only address portions of the problem: specific programs or specific legal justifications. But the NSA’s surveillance infrastructure is much more robust than that. It has many ways into our data, and all sorts of tricks to get around the law. Note this quote from yesterday’s story:

    John Schindler, a former NSA chief analyst and frequent defender who teaches at the Naval War College, said it is obvious why the agency would prefer to avoid restrictions where it can.

    “Look, NSA has platoons of lawyers, and their entire job is figuring out how to stay within the law and maximize collection by exploiting every loophole,” he said. “It’s fair to say the rules are less restrictive under Executive Order 12333 than they are under FISA,” the Foreign Intelligence Surveillance Act.

    No surprise, really. But it illustrates how difficult meaningful reform will be. I wrote this in September:

    It’s time to start cleaning up this mess. We need a special prosecutor, one not tied to the military, the corporations complicit in these programs, or the current political leadership, whether Democrat or Republican. This prosecutor needs free rein to go through the NSA’s files and discover the full extent of what the agency is doing, as well as enough technical staff who have the capability to understand it. He needs the power to subpoena government officials and take their sworn testimony. He needs the ability to bring criminal indictments where appropriate. And, of course, he needs the requisite security clearance to see it all.

    We also need something like South Africa’s Truth and Reconciliation Commission, where both government and corporate employees can come forward and tell their stories about NSA eavesdropping without fear of reprisal.

    Without this, crafting reform legislation will be impossible.

  • Finally, we need more encryption on the Internet. We have made surveillance too cheap, not just for the NSA but for all nation-state adversaries. We need to make it expensive again.

EDITED TO ADD (11/1): We don’t actually know if the NSA did this surreptitiously, or if it had assistance from another US corporation. Level 3 Communications provides the data links to Google, and its statement was sufficiently non-informative as to be suspicious:

In a statement, Level 3 said: “We comply with the laws in each country where we operate. In general, governments that seek assistance in law enforcement or security investigations prohibit disclosure of the assistance provided.”

When I write that the NSA has destroyed the fabric of trust on the Internet, this is the kind of thing I mean. Google can no longer trust its bandwidth providers not to betray the company.

EDITED TO ADD (11/2): The NSA’s denial is pretty lame. It feels as if it’s hardly trying anymore.

We also know that Level 3 Communications already cooperates with the NSA, and has the codename of LITTLE:

The document identified for the first time which telecoms companies are working with GCHQ’s “special source” team. It gives top secret codenames for each firm, with BT (“Remedy”), Verizon Business (“Dacron”), and Vodafone Cable (“Gerontic”). The other firms include Global Crossing (“Pinnage”), Level 3 (“Little”), Viatel (“Vitreous”) and Interoute (“Streetcar”).

Again, those code names should properly be in all caps.

EDITED TO ADD (11/5): More details on the program.

Posted on October 31, 2013 at 10:29 AMView Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.