Sabotaging Bicycle Racks
This is the first time I’ve heard of this clever hack. Bicycle thieves saw through a bicycle rack and then tape it back together, so unsuspecting people chain their bikes to them.
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This is the first time I’ve heard of this clever hack. Bicycle thieves saw through a bicycle rack and then tape it back together, so unsuspecting people chain their bikes to them.
The New York Times has a long article on fraudulent locksmiths. The scam is a basic one: quote a low price on the phone, but charge much more once you show up and do the work. But the method by which the scammers get victims is new. They exploit Google’s crowdsourced system for identifying businesses on their maps. The scammers convince Google that they have a local address, which Google displays to its users who are searching for local businesses.
But they involve chicanery with two platforms: Google My Business, essentially the company’s version of the Yellow Pages, and Map Maker, which is Google’s crowdsourced online map of the world. The latter allows people around the planet to log in to the system and input data about streets, companies and points of interest.
Both Google My Business and Map Maker are a bit like Wikipedia, insofar as they are largely built and maintained by millions of contributors. Keeping the system open, with verification, gives countless businesses an invaluable online presence. Google officials say that the system is so good that many local companies do not bother building their own websites. Anyone who has ever navigated using Google Maps knows the service is a technological wonder.
But the very quality that makes Google’s systems accessible to companies that want to be listed makes them vulnerable to pernicious meddling.
“This is what you get when you rely on crowdsourcing for all your ‘up to date’ and ‘relevant’ local business content,” Mr. Seely said. “You get people who contribute meaningful content, and you get people who abuse the system.”
The scam is growing:
Lead gens have their deepest roots in locksmithing, but the model has migrated to an array of services, including garage door repair, carpet cleaning, moving and home security. Basically, they surface in any business where consumers need someone in the vicinity to swing by and clean, fix, relocate or install something.
What’s interesting to me are the economic incentives involved:
Only Google, it seems, can fix Google. The company is trying, its representatives say, by, among other things, removing fake information quickly and providing a “Report a Problem” tool on the maps. After looking over the fake Locksmith Force building, a bunch of other lead-gen advertisers in Phoenix and that Mountain View operation with more than 800 websites, Google took action.
Not only has the fake Locksmith Force building vanished from Google Maps, but the company no longer turns up in a “locksmith Phoenix” search. At least not in the first 20 pages. Nearly all the other spammy locksmiths pointed out to Google have disappeared from results, too.
“We’re in a constant arms race with local business spammers who, unfortunately, use all sorts of tricks to try to game our system and who’ve been a thorn in the Internet’s side for over a decade,” a Google spokesman wrote in an email. “As spammers change their techniques, we’re continually working on new, better ways to keep them off Google Search and Maps. There’s work to do, and we want to keep doing better.”
There was no mention of a stronger verification system or a beefed-up spam team at Google. Without such systemic solutions, Google’s critics say, the change to local results will not rise even to the level of superficial.
And that’s Google’s best option, really. It’s not the one losing money from these scammers, so it’s not motivated to fix the problem. Unless the problem rises to the level of affecting user trust in the entire system, it’s just going to do superficial things.
This is exactly the sort of market failure that government regulation needs to fix.
This device is clever: it’s a three-digit combination lock that prevents a USB drive from being read. It’s not going to keep out anyone serious, but is a great solution for the sort of casual security that most people need.
EDITED TO ADD (11/15): Similar products.
Someone recently noticed a Washington Post story on the TSA that originally contained a detailed photograph of all the TSA master keys. It’s now blurred out of the Washington Post story, but the image is still floating around the Internet. The whole thing neatly illustrates one of the main problems with backdoors, whether in cryptographic systems or physical systems: they’re fragile.
Nicholas Weaver wrote:
TSA “Travel Sentry” luggage locks contain a disclosed backdoor which is similar in spirit to what Director Comey desires for encrypted phones. In theory, only the Transportation Security Agency or other screeners should be able to open a TSA lock using one of their master keys. All others, notably baggage handlers and hotel staff, should be unable to surreptitiously open these locks.
Unfortunately for everyone, a TSA agent and the Washington Post revealed the secret. All it takes to duplicate a physical key is a photograph, since it is the pattern of the teeth, not the key itself, that tells you how to open the lock. So by simply including a pretty picture of the complete spread of TSA keys in the Washington Post’s paean to the TSA, the Washington Post enabled anyone to make their own TSA keys.
So the TSA backdoor has failed: we must assume any adversary can open any TSA “lock”. If you want to at least know your luggage has been tampered with, forget the TSA lock and use a zip-tie or tamper-evident seal instead, or attach a real lock and force the TSA to use their bolt cutters.
It’s the third photo on this page, reproduced here. There’s also this set of photos. Get your copy now, in case they disappear.
Reddit thread. BoingBoing post. Engadget article.
EDITED TO ADD (9/10): Someone has published a set of CAD files so you can make your own master keys.
Marte Løge, a 2015 graduate of the Norwegian University of Science and Technology, recently collected and analyzed almost 4,000 ALPs as part of her master’s thesis. She found that a large percentage of them—44 percent—started in the top left-most node of the screen. A full 77 percent of them started in one of the four corners. The average number of nodes was about five, meaning there were fewer than 9,000 possible pattern combinations. A significant percentage of patterns had just four nodes, shrinking the pool of available combinations to 1,624. More often than not, patterns moved from left to right and top to bottom, another factor that makes guessing easier.
EDITED TO ADD (9/10): Similar research on this sort of thing.
Brink’s sells an Internet-enabled smart safe called the CompuSafe Galileo. Despite being sold as a more secure safe, it’s wildly insecure:
Vulnerabilities found in CompuSafe Galileo safes, smart safes made by the ever-reliable Brinks company that are used by retailers, restaurants, and convenience stores, would allow a rogue employee or anyone else with physical access to them to command their doors to open and relinquish their cash….
The hack has the makings of the perfect crime, because a thief could also erase any evidence that the theft occurred simply by altering data in a back-end database where the smartsafe logs how much money is inside and who accessed it.
Nothing about these vulnerabilities is a surprise to anyone who works in computer security:
But the safes have an external USB port on the side of the touchscreens that allows service technicians to troubleshoot and obtain a backup of the database. This, unfortunately, creates an easy entrypoint for thieves to take complete, administrative control of the devices.
“Once you’re able to plug into that USB port, you’re able to access lots of things that you shouldn’t normally be able to access,” Petro told WIRED. “There is a full operating system…that you’re able to…fully take over…and make [the safe] do whatever you want it to do.”
The researchers created a malicious script that, once inserted into a safe on a USB stick, lets a thief automatically open the safe doors by emulating certain mouse and keyboard actions and bypassing standard application controls. “You plug in this little gizmo, wait about 60 seconds, and the door just pops open,” says Petro.
If it sounds like the people who designed this e-safe ignored all of the things we’ve learned about computer security in the last few decades, you’re right. And that’s the problem with Internet-of-Things security: it’s often designed by people who don’t know computer or Internet security.
They also haven’t learned the lessons of full disclosure or rapid patching:
They notified Brinks about the vulnerabilities more than a year ago, but say the company appears to have done nothing to resolve the issues. Although Brinks could disable driver software associated with the USB port to prevent someone from controlling the safes in this way, or lock down the system and database so it’s not running in administrative mode and the database can’t be changed, but so far the company appears to have done none of these.
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Again, this all sounds familiar. The computer industry learned its lessons over a decade ago. Before then they ignored security vulnerabilities, threatened researchers, and generally behaved very badly. I expect the same things to happen with Internet-of-Things companies.
Kamkar told Ars his Master Lock exploit started with a well-known vulnerability that allows Master Lock combinations to be cracked in 100 or fewer tries. He then physically broke open a combination lock and noticed the resistance he observed was caused by two lock parts that touched in a way that revealed important clues about the combination. (He likened the Master Lock design to a side channel in cryptographic devices that can be exploited to obtain the secret key.) Kamkar then made a third observation that was instrumental to his Master Lock exploit: the first and third digit of the combination, when divided by four, always return the same remainder. By combining the insights from all three weaknesses he devised the attack laid out in the video.
Neat, but I’ll bet it can be hacked.
Sidebar photo of Bruce Schneier by Joe MacInnis.