Entries Tagged "homeland security"

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TSA Publishes Standard Operating Procedures

BoingBoing is pretty snarky:

The TSA has published a “redacted” version of their s00per s33kr1t screening procedure guidelines (Want to know whether to frisk a CIA operative at the checkpoint? Now you can!). Unfortunately, the security geniuses at the DHS don’t know that drawing black blocks over the words you want to eliminate from your PDF doesn’t actually make the words go away, and can be defeated by nefarious al Qaeda operatives through a complex technique known as ctrl-a/ctrl-c/ctrl-v. Thankfully, only the most elite terrorists would be capable of matching wits with the technology brilliance on display at the agency charged with defending our nation’s skies by ensuring that imaginary hair-gel bombs are kept off of airplanes.

TSA is launching a “full review” to determine how this could have happened. I’ll save them the effort: someone screwed up.

In a statement Tuesday night, the TSA sought to minimize the impact of the unintentional release—calling the document “outdated,” “unclassified” and unimplemented—while saying that it took the incident “very seriously,” and “took swift action” when it was discovered.

Yeah, right.

The original link to the document is dead, but here’s the unredacted document.

I’ve skimmed it, and haven’t found anything terribly interesting. Here’s what Wired.com noticed:

One of the redacted sections, for example, indicates that an armed law enforcement officer in or out of uniform may pass beyond the checkpoint without screening after providing a U.S. government-issued photo ID and “Notice of LEO Flying Armed Document.”

Some commercial airline pilots receive training by the U.S. Marshals Service and are allowed to carry TSA-issued firearms on planes. They can pass through without screening only after presenting “bonafide credentials and aircraft operator photo ID,” the document says.

Foreign dignitaries equivalent to cabinet rank and above, accompanying a spouse, their children under the age of 12, and a State Department escort are exempt from screening.

There are also references to a CIA program called WOMAP, the Worldwide Operational Meet and Assist Program. As part of WOMAP, foreign dignitaries and their escorts—authorized CIA representatives—are exempt from screening, provided they’re approved in advance by TSA’s Office of Intelligence.

Passengers carrying passports from Cuba, Iran, North Korea, Libya, Syria, Sudan, Afghanistan, Lebanon, Somalia, Iraq, Yemen or Algeria are to be designated for selective screening.

Although only a few portions of the document were redacted, the manual contains other tidbits that weren’t redacted, such as a thorough description of diplomatic pouches that are exempt from screening.

I’m a little bit saddened when we all make a big deal about how dumb people are at redacting digital documents. We’ve had a steady stream of these badly redacted documents, and I don’t want to lose that. I also don’t want agencies deciding not to release documents at all, rather than risk this sort of embarrassment.

EDITED TO ADD (12/10): News:

Five Transportation Security Administration employees have been placed on administrative leave after a sensitive airport security manual was posted on the Internet, the agency announced Wednesday.

EDITED TO ADD (12/12): Did the TSA compromise an intelligence program?

Posted on December 10, 2009 at 6:47 AM • View Comments

Public Reactions to Terrorist Threats

Interesting research:

For the last five years we have researched the connection between times of terrorist threats and public opinion. In a series of tightly designed experiments, we expose subsets of research participants to a news story not unlike the type that aired last week. We argue that attitudes, evaluations, and behaviors change in at least three politically-relevant ways when terror threat is more prominent in the news. Some of these transformations are in accord with conventional wisdom concerning how we might expect the public to react. Others are more surprising, and more disconcerting in their implications for the quality of democracy.

One way that public opinion shifts is toward increased expressions of distrust. In some ways this strategy has been actively promoted by our political leaders. The Bush administration repeatedly reminded the public to keep eyes and ears open to help identify dangerous persons. A strategy of vigilance has also been endorsed by the new secretary of Homeland Security, Janet Napolitano.

Nonetheless, the breadth of increased distrust that the public puts into practice is striking. Individuals threatened by terrorism become less trusting of others, even their own neighbors. Other studies have shown that they become less supportive of the rights of Arab and Muslim Americans. In addition, we found that such effects extend to immigrants and, as well, to a group entirely remote from the subject of terrorism: gay Americans. The specter of terrorist threat creates ruptures in our social fabric, some of which may be justified as necessary tactics in the fight against terrorism and others that simply cannot.

Another way public opinion shifts under a terrorist threat is toward inflated evaluations of certain leaders. To look for strong leadership makes sense: crises should impel us toward leadership bold enough to confront the threat and strong enough to protect us from it. But the public does more than call for heroes in times of crisis. It projects leadership qualities onto political figures, with serious political consequences.

In studies conducted in 2004, we found that individuals threatened by terrorism perceived George W. Bush as more charismatic and stronger than did non-threatened individuals. This projection of leadership had important consequences for voting decisions. Individuals threatened by terrorism were more likely to base voting decisions on leadership qualities rather than on their own issue positions or partisanship. You did read that correctly. Threatened individuals responded with elevated evaluations of Bush’s capacity for leadership and then used those inflated evaluations as the primary determinant in their voting decision.

These findings did not just occur among Republicans, but also among Independents and Democrats. All partisan groups who perceived Bush as more charismatic were also less willing to blame him for policy failures such as faulty intelligence that led to the war in Iraq.

[…]

A third way public opinion shifts in response to terrorism is toward greater preferences for policies that protect the homeland, even at the expense of civil liberties, and active engagement against terrorists abroad. Such a strategy was advocated and implemented by the Bush administration. Again, however, we found that preferences shifted toward these objectives regardless of one’s partisan stripes and, as well, outside the U.S.

Nothing surprising here. Fear makes people deferential, docile, and distrustful, and both politicians and marketers have learned to take advantage of this.

Jennifer Merolla and Elizabeth Zechmeister have written a book, Democracy at Risk: How Terrorist Threats Affect the Public. I haven’t read it yet.

Posted on November 16, 2009 at 6:39 AM • View Comments

John Mueller on Zazi

I have refrained from commenting on the case against Najibullah Zazi, simply because it’s so often the case that the details reported in the press have very little do with reality. My suspicion was, that as in in so many other cases, he was an idiot who couldn’t do any real harm and was turned into a bogeyman for political purposes.

However, John Mueller—who I’ve written about before—has done the research:

Recalls his step-uncle affectionately, Zazi is “a dumb kid, believe me.” A high school dropout, Zazi mostly worked as doughnut peddler in Lower Manhattan, barely making a living. Somewhere along the line, it is alleged, he took it into his head to set off a bomb and traveled to Pakistan where he received explosives training from al-Qaeda and copied nine pages of chemical bombmaking instructions onto his laptop. FBI Director Robert Mueller asserted in testimony on September 30 that this training gave Zazi the “capability” to set off a bomb.

That, however, seems to be a substantial overstatement—not unlike the Director’s 2003 testimony assuring us that, although his agency had yet to identify an al-Qaeda cell in the U.S., such unidentified entities nonetheless presented “the greatest threat,” had “developed a support infrastructure” in the country, and were able and intended to inflict “significant casualties in the US with little warning.”

An overstatement because, upon returning to the United States, Zazi allegedly spent the better part of a year trying to concoct the bomb he had supposedly learned how to make. In the process, he, or some confederates, purchased bomb materials using stolen credit cards, a bone-headed maneuver guaranteeing that red flags would go up about the sale and that surveillance videos in the stores would be maintained rather than routinely erased.

However, even with the material at hand, Zazi still apparently couldn’t figure it out, and he frantically contacted an unidentified person for help several times. Each of these communications was “more urgent in tone than the last,” according to court documents.

Clearly, if Zazi was able eventually to bring his alleged aspirations to fruition, he could have done some damage, though, given his capacities, the person most in existential danger was surely the lapsed doughnut peddler himself.

As I said in 2007:

Terrorism is a real threat, and one that needs to be addressed by appropriate means. But allowing ourselves to be terrorized by wannabe terrorists and unrealistic plots—and worse, allowing our essential freedoms to be lost by using them as an excuse—is wrong.

[…]

I’ll be the first to admit that I don’t have all the facts in any of these cases. None of us do. So let’s have some healthy skepticism. Skepticism when we read about these terrorist masterminds who were poised to kill thousands of people and do incalculable damage. Skepticism when we’re told that their arrest proves that we need to give away our own freedoms and liberties. And skepticism that those arrested are even guilty in the first place.

The problem with these arrests is that the crimes have not happened yet. So these cases involve trying to divine what people will do in the future. They involve trying to guess as to people’s motives and abilities. They often involve informants with questionable integrity, and my worry is that in our zeal to prevent terrorism, we create terrorists where there weren’t any to begin with.

Mueller writes:

It follows that any terrorism problem within the United States principally derives from homegrown people like Zazi, often isolated from each other, who fantasize about performing dire deeds. Penn State’s Michael Kenney has interviewed dozens of officials and intelligence agents and analyzed court documents, and finds homegrown Islamic militants to be operationally unsophisticated, short on know-how, prone to make mistakes, poor at planning, and severely hampered by a limited capacity to learn. Another study documents the difficulties of network coordination that continually threaten operational unity, trust, cohesion, and the ability to act collectively. And the popular notion these characters have the capacity to steal or put together an atomic bomb seems, to put it mildly, as fanciful as some of the terrorists’ schemes.

By contrast, the image projected by the Department of Homeland Security continues to be of an enemy that is “relentless, patient, opportunistic, and flexible,” shows “an understanding of the potential consequence of carefully planned attacks on economic transportation, and symbolic targets,” seriously threatens “national security,” and could inflict “mass casualties, weaken the economy, and damage public morale and confidence.” That description may fit some terrorists—the 9/11 hijackers among them. But not the vast majority, including the hapless Zazi.

EDITED TO ADD (11/9): This is the Michael Kenney paper that Mueller cites.

Posted on November 9, 2009 at 12:15 PM • View Comments

A Critical Essay on the TSA

A critical essay on the TSA from a former assistant police chief:

This is where I find myself now obsessing over TSA policy, or its apparent lack. Every one of us goes to work each day harboring prejudice. This is simply human nature. What I have witnessed in law enforcement over the course of the last two decades serves to remind me how active and passive prejudice can undermine public trust in important institutions, like police agencies. And TSA.

Over the last fifteen years or so, many police agencies started capturing data on police interactions. The primary purpose was to document what had historically been undocumented: informal street contacts. By capturing specific data, we were able to ask ourselves tough questions about potentially biased-policing. Many agencies are still struggling with the answers to those questions.

Regardless, the data permitted us to detect problematic patterns, commonly referred to as passive discrimination. This is a type of discrimination that occurs when we are not aware of how our own biases affect our decisions. This kind of bias must be called to our attention, and there must be accountability to correct it.

One of the most troubling observations I made, at both Albany and BWI, was that—aside from the likely notation in a log (that no one will ever look at)—there was no information captured and I was asked no questions, aside from whether or not I wanted to change my mind.

Given that TSA interacts with tens if not hundreds of millions of travelers each year, it is incredible to me that we, the stewards of homeland security, have failed to insist that data capturing and analysis should occur in a manner similar to what local police agencies have been doing for many years.

EDITED TO ADD (11/12): Follow-on essay by the same person.

Posted on October 29, 2009 at 6:41 AM • View Comments

TSA Successfully Defends Itself

Story here. Basically, a woman posts a horrible story of how she was mistreated by the TSA, and the TSA responds by releasing the video showing that she was lying.

There was a similar story in 2007. Then, I wrote:

Why is it that we all—myself included—believe these stories? Why are we so quick to assume that the TSA is a bunch of jack-booted thugs, officious and arbitrary and drunk with power?

It’s because everything seems so arbitrary, because there’s no accountability or transparency in the DHS. Rules and regulations change all the time, without any explanation or justification. Of course this kind of thing induces paranoia. It’s the sort of thing you read about in history books about East Germany and other police states. It’s not what we expect out of 21st century America.

The problem is larger than the TSA, but the TSA is the part of “homeland security” that the public comes into contact with most often—at least the part of the public that writes about these things most. They’re the public face of the problem, so of course they’re going to get the lion’s share of the finger pointing.

It was smart public relations on the TSA’s part to get the video of the incident on the Internet quickly, but it would be even smarter for the government to restore basic constitutional liberties to our nation’s counterterrorism policy. Accountability and transparency are basic building blocks of any democracy; and the more we lose sight of them, the more we lose our way as a nation.

EDITED TO ADD (11/12): Follow up by the woman who posted the original story. She claims that the TSA’s video is incomplete, and omits the part where she is separated from her son. I don’t believe her.

Posted on October 20, 2009 at 1:11 PM • View Comments

Ass Bomber

Nobody tell the TSA, but last month someone tried to assassinate a Saudi prince by exploding a bomb stuffed in his rectum. He pretended to be a repentant militant, when in fact he was a Trojan horse:

The resulting explosion ripped al-Asiri to shreds but only lightly injured the shocked prince—the target of al-Asiri’s unsuccessful assassination attempt.

Other news articles are here, and here are two blog posts.

For years, I have made the joke about Richard Reid: “Just be glad that he wasn’t the underwear bomber.” Now, sadly, we have an example of one.

Lewis Page, an “improvised-device disposal operator tasked in support of the UK mainland police from 2001-2004,” pointed out that this isn’t much of a threat for three reasons: 1) you can’t stuff a lot of explosives into a body cavity, 2) detonation is, um, problematic, and 3) the human body can stifle an explosion pretty effectively (think of someone throwing himself on a grenade to save his friends).

But who ever accused the TSA of being rational?

Posted on September 28, 2009 at 6:19 AM • View Comments

Modifying the Color-Coded Threat Alert System

I wrote about the DHS’s color-coded threat alert system in 2003, in Beyond Fear:

The color-coded threat alerts issued by the Department of Homeland Security are useless today, but may become useful in the future. The U.S. military has a similar system; DEFCON 1-5 corresponds to the five threat alerts levels: Green, Blue, Yellow, Orange, and Red. The difference is that the DEFCON system is tied to particular procedures; military units have specific actions they need to perform every time the DEFCON level goes up or down. The color-alert system, on the other hand, is not tied to any specific actions. People are left to worry, or are given nonsensical instructions to buy plastic sheeting and duct tape. Even local police departments and government organizations largely have no idea what to do when the threat level changes. The threat levels actually do more harm than good, by needlessly creating fear and confusion (which is an objective of terrorists) and anesthetizing people to future alerts and warnings. If the color-alert system became something better defined, so that people know exactly what caused the levels to change, what the change means, and what actions they need to take in the event of a change, then it could be useful. But even then, the real measure of effectiveness is in the implementation. Terrorist attacks are rare, and if the color-threat level changes willy-nilly with no obvious cause or effect, then people will simply stop paying attention. And the threat levels are publicly known, so any terrorist with a lick of sense will simply wait until the threat level goes down.

Of course, the codes never became useful. There were never any actions associated with them. And we now know that their primary use was political. They were, and remain, a security joke.

This is what I wrote in 2004:

The DHS’s threat warnings have been vague, indeterminate, and unspecific. The threat index goes from yellow to orange and back again, although no one is entirely sure what either level means. We’ve been warned that the terrorists might use helicopters, scuba gear, even cheap prescription drugs from Canada. New York and Washington, D.C., were put on high alert one day, and the next day told that the alert was based on information years old. The careful wording of these alerts allows them not to require any sound, confirmed, accurate intelligence information, while at the same time guaranteeing hysterical media coverage. This headline-grabbing stuff might make for good movie plots, but it doesn’t make us safer.

This kind of behavior is all that’s needed to generate widespread fear and uncertainty. It keeps the public worried about terrorism, while at the same time reminding them that they’re helpless without the government to defend them.

It’s one thing to issue a hurricane warning, and advise people to board up their windows and remain in the basement. Hurricanes are short-term events, and it’s obvious when the danger is imminent and when it’s over. People respond to the warning, and there is a discrete period when their lives are markedly different. They feel there was a usefulness to the higher alert mode, even if nothing came of it.

It’s quite another to tell people to remain on alert, but not to alter their plans. According to scientists, California is expecting a huge earthquake sometime in the next 200 years. Even though the magnitude of the disaster will be enormous, people just can’t stay alert for 200 years. It goes against human nature. Residents of California have the same level of short-term fear and long-term apathy regarding the threat of earthquakes that the rest of the nation has developed regarding the DHS’s terrorist threat alert.

A terrorist alert that instills a vague feeling of dread or panic, without giving people anything to do in response, is ineffective. Even worse, it echoes the very tactics of the terrorists. There are two basic ways to terrorize people. The first is to do something spectacularly horrible, like flying airplanes into skyscrapers and killing thousands of people. The second is to keep people living in fear. Decades ago, that was one of the IRA’s major aims. Inadvertently, the DHS is achieving the same thing.

Finally, in 2009, the DHS is considering changes to the system:

A proposal by the Homeland Security Advisory Council, unveiled late Tuesday, recommends removing two of the five colors, with a standard state of affairs being a “guarded” Yellow. The Green “low risk of terrorist attacks” might get removed altogether, meaning stay prepared for your morning subway commute to turn deadly at any moment.

That’s right, according to the DHS the problem was too many levels. I hope you all feel safer now.

Here are some more whimsical designs, but I want the whole thing be ditched. And it should be easy to ditch; no one thinks it has any value. Unfortunately, if the Obama Administration can’t make this simple change, I don’t think they have the political will to make any of the harder changes we need.

Posted on September 18, 2009 at 6:45 AM • View Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.