Entries Tagged "false positives"

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Foiling Bank Robbers with Kindness

Seems to work:

The method is a sharp contrast to the traditional training for bank employees confronted with a suspicious person, which advises not approaching the person, and at most, activating an alarm or dropping an exploding dye pack into the cash.

When a man walked into a First Mutual branch last year wearing garden gloves and sunglasses, manager Scott Taffera greeted him heartily, invited him to remove the glasses, and guided him to an equally friendly teller. The man eventually asked for a roll of quarters and left.

Carr said he suspects the man was the “Garden Glove Bandit,” who robbed area banks between March 2004 and November 2006.

What I like about this security system is that it fails really well in the event of a false alarm. There’s nothing wrong with being extra nice to a legitimate customer.

Posted on April 18, 2007 at 6:24 AMView Comments

Ordinary People Being Labeled as Terrorists

By law, every business has to check their customers against a list of “specially designated nationals,” and not do business with anyone on that list.

Of course, the list is riddled with bad names and many innocents get caught up in the net. And many businesses decide that it’s easier to turn away potential customers with whose name is on the list, creating—well—a shunned class:

Tom Kubbany is neither a terrorist nor a drug trafficker, has average credit and has owned homes in the past, so the Northern California mental-health worker was baffled when his mortgage broker said lenders were not interested in him. Reviewing his loan file, he discovered something shocking. At the top of his credit report was an OFAC alert provided by credit bureau TransUnion that showed that his middle name, Hassan, is an alias for Ali Saddam Hussein, purportedly a “son of Saddam Hussein.”

The record is not clear on whether Ali Saddam Hussein was a Hussein offspring, but the OFAC list stated he was born in 1980 or 1983. Kubbany was born in Detroit in 1949.

Under OFAC guidance, the date discrepancy signals a false match. Still, Kubbany said, the broker decided not to proceed. “She just talked with a bunch of lenders over the phone and they said, ‘No,’ ” he said. “So we said, ‘The heck with it. We’ll just go somewhere else.’ ”

Kubbany and his wife are applying for another loan, though he worries that the stigma lingers. “There’s a dark cloud over us,” he said. “We will never know if we had qualified for the mortgage last summer, then we might have been in a house now.”

Saad Ali Muhammad is an African American who was born in Chicago and converted to Islam in 1980. When he tried to buy a used car from a Chevrolet dealership three years ago, a salesman ran his credit report and at the top saw a reference to “OFAC search,” followed by the names of terrorists including Osama bin Laden. The only apparent connection was the name Muhammad. The credit report, also by TransUnion, did not explain what OFAC was or what the credit report user should do with the information. Muhammad wrote to TransUnion and filed a complaint with a state human rights agency, but the alert remains on his report, Sinnar said.

Colleen Tunney-Ryan, a TransUnion spokeswoman, said in an e-mail that clients using the firm’s credit reports are solely responsible for any action required by federal law as a result of a potential match and that they must agree they will not take any adverse action against a consumer based solely on the report.

The lawyers’ committee documented other cases, including that of a couple in Phoenix who were about to close on their first home, only to be told the sale could not proceed because the husband’s first and last names—common Hispanic names—matched an entry on the OFAC list. The entry did not include a date or place of birth, which could have helped distinguish the individuals.

In another case, a Roseville, Calif., couple wanted to buy a treadmill from a home fitness store on a financing plan. A bank representative told the salesperson that because the husband’s first name was Hussein, the couple would have to wait 72 hours while they were investigated. Though the couple eventually received the treadmill, they were so embarrassed by the incident they did not want their names in the report, Sinnar said.

This is the same problem as the no-fly list, only in a larger context. And it’s no way to combat terrorism. Thankfully, many businesses don’t know to check this list and people whose names are similar to suspected terrorists’ can still lead mostly normal lives. But the trend here is not good.

Posted on April 10, 2007 at 6:23 AMView Comments

Cyber-Attack

Last month Marine General James Cartwright told the House Armed Services Committee that the best cyber defense is a good offense.

As reported in Federal Computer Week, Cartwright said: “History teaches us that a purely defensive posture poses significant risks,” and that if “we apply the principle of warfare to the cyberdomain, as we do to sea, air and land, we realize the defense of the nation is better served by capabilities enabling us to take the fight to our adversaries, when necessary, to deter actions detrimental to our interests.”

The general isn’t alone. In 2003, the entertainment industry tried to get a law passed giving them the right to attack any computer suspected of distributing copyrighted material. And there probably isn’t a sys-admin in the world who doesn’t want to strike back at computers that are blindly and repeatedly attacking their networks.

Of course, the general is correct. But his reasoning illustrates perfectly why peacetime and wartime are different, and why generals don’t make good police chiefs.

A cyber-security policy that condones both active deterrence and retaliation—without any judicial determination of wrongdoing—is attractive, but it’s wrongheaded, not least because it ignores the line between war, where those involved are permitted to determine when counterattack is required, and crime, where only impartial third parties (judges and juries) can impose punishment.

In warfare, the notion of counterattack is extremely powerful. Going after the enemy—its positions, its supply lines, its factories, its infrastructure—is an age-old military tactic. But in peacetime, we call it revenge, and consider it dangerous. Anyone accused of a crime deserves a fair trial. The accused has the right to defend himself, to face his accuser, to an attorney, and to be presumed innocent until proven guilty.

Both vigilante counterattacks, and pre-emptive attacks, fly in the face of these rights. They punish people before who haven’t been found guilty. It’s the same whether it’s an angry lynch mob stringing up a suspect, the MPAA disabling the computer of someone it believes made an illegal copy of a movie, or a corporate security officer launching a denial-of-service attack against someone he believes is targeting his company over the net.

In all of these cases, the attacker could be wrong. This has been true for lynch mobs, and on the internet it’s even harder to know who’s attacking you. Just because my computer looks like the source of an attack doesn’t mean that it is. And even if it is, it might be a zombie controlled by yet another computer; I might be a victim, too. The goal of a government’s legal system is justice; the goal of a vigilante is expediency.

I understand the frustrations of General Cartwright, just as I do the frustrations of the entertainment industry, and the world’s sys-admins. Justice in cyberspace can be difficult. It can be hard to figure out who is attacking you, and it can take a long time to make them stop. It can be even harder to prove anything in court. The international nature of many attacks exacerbates the problems; more and more cybercriminals are jurisdiction shopping: attacking from countries with ineffective computer crime laws, easily bribable police forces and no extradition treaties.

Revenge is appealingly straightforward, and treating the whole thing as a military problem is easier than working within the legal system.

But that doesn’t make it right. In 1789, the Declaration of the Rights of Man and of the Citizen declared: “No person shall be accused, arrested, or imprisoned except in the cases and according to the forms prescribed by law. Any one soliciting, transmitting, executing, or causing to be executed any arbitrary order shall be punished.”

I’m glad General Cartwright thinks about offensive cyberwar; it’s how generals are supposed to think. I even agree with Richard Clarke’s threat of military-style reaction in the event of a cyber-attack by a foreign country or a terrorist organization. But short of an act of war, we’re far safer with a legal system that respects our rights.

This essay originally appeared in Wired.

Posted on April 5, 2007 at 7:35 AMView Comments

The U.S. Terrorist Database

Interesting article about the terrorist database: Terrorist Identities Datamart Environment (TIDE).

It’s huge:

Ballooning from fewer than 100,000 files in 2003 to about 435,000, the growing database threatens to overwhelm the people who manage it. “The single biggest worry that I have is long-term quality control,” said Russ Travers, in charge of TIDE at the National Counterterrorism Center in McLean. “Where am I going to be, where is my successor going to be, five years down the road?”

TIDE has also created concerns about secrecy, errors and privacy. The list marks the first time foreigners and U.S. citizens are combined in an intelligence database. The bar for inclusion is low, and once someone is on the list, it is virtually impossible to get off it. At any stage, the process can lead to “horror stories” of mixed-up names and unconfirmed information, Travers acknowledged.

Mostly the article tells you things you already know: the list is riddled with errors, and there’s no defined process for getting on or off the list. But the most surreal quote is at the end, from Rick Kopel, the center’s acting director:

The center came in for ridicule last year when CBS’s “60 Minutes” noted that 14 of the 19 Sept. 11 hijackers were listed—five years after their deaths. Kopel defended the listings, saying that “we know for a fact that these people will use names that they believe we are not going to list because they’re out of circulation—either because they’re dead or incarcerated. . . . It’s not willy-nilly. Every name on the list, there’s a reason that it’s on there.”

Get that? There’s someone who deliberately puts wrong names on the list because they think the terrorists might use aliases, and they want to catch them. Given that reasoning, wouldn’t you want to put the entire phone book on the list?

Posted on March 26, 2007 at 2:05 PMView Comments

Citizen Counter-Terrorists

The greater Manchester police want everyone to help them find terrorists:

In a new anti-terror drive, a tip-off hotline is being relaunched and an advertising campaign will urge people to report any suspicious behaviour. It asks:

* Do you know anyone who travels but is vague on where they’re going?

* Do you know someone with documents in different names for no obvious reason?

* Do you know someone buying large or unusual quantities of chemicals for no obvious reason?

* Handling chemicals is dangerous, maybe you’ve seen goggles or masks dumped somewhere?

* If you work in commercial vehicle hire or sales, has a sale or rental made you suspicious?

* Have you seen someone with large quantities of mobiles?

* Have you seen anyone taking pictures of security arrangements?

* Do you know someone who visits terrorist-related websites?

* Have you seen any suspicious cheque or credit card transactions?

* Is someone is asking for a short-term let on a house or flat on a cash basis for no apparent reason?

This reminds me of TIPS, the ill-conceived U.S. program to have meter readers and the like—people who regularly enter people’s homes—report suspicious activity to the police. It’s just dumb; people will report each other because their food smells wrong, or they talk in a funny language. The system will be swamped with false alarms, which police will have to waste their time following up on. This sort of state-sponsored snitchery is something you’d expect out of the former East Germany, or the Soviet Union—not the U.K.

For comparison’s sake, here’s a similar program that I actually liked.

Posted on March 20, 2007 at 12:26 PMView Comments

Find Out if You're on the "No Fly List"

I’m not. Are you?

Soundex works, generally, by removing vowels from names and then assigning numerical values to the remaining consonants.

This has been the basis for the Computer Assisted Passenger Pre-Screening System (CAPPS) and it is horrendously inadequate and matches far too many names. To see just how poorly Soundex performs, visit nofly.s3.com and type in your name to assess your chances of being on the No Fly or Watch List. This is the only known publicly available site for checking your name against potential terrorist identities and databases. It was developed by S3 Matching Technologies of Austin, Texas. The company’s database technicians merged the best known data on terrorists with the Soundex system to create the site.

Posted on March 14, 2007 at 7:51 AMView Comments

Is Everything a Bomb These Days?

In New Mexico, a bomb squad blew up two CD players, duct-taped to the bottoms of church pews, that played pornographic messages during Mass. This is a pretty funny high school prank and I hope the kids that did it get suitably punished. But they’re not terrorists. And I have a hard time believing that the police actually thought CD players were bombs.

Meanwhile, Irish police blew up a tape dispenser left outside a police station.

And not to be outdone, the Dutch police mistook one of their own transmitters for a bomb. At least they didn’t blow anything up.

Okay, everyone. We need some ideas, here. If we’re going to think everything weird is a bomb, then the false alarms are going to kill any hope of security.

EDITED TO ADD (3/3): If you’re having trouble identifying bombs, this quiz should help. And here’s a relevant cartoon.

Posted on February 23, 2007 at 12:38 PMView Comments

Non-Terrorist Embarrassment in Boston

The story is almost too funny to write about seriously. To advertise the Cartoon Network show “Aqua Teen Hunger Force,” the network put up 38 blinking signs (kind of like Lite Brites) around the Boston area. The Boston police decided—with absolutely no supporting evidence—that these were bombs and shut down parts of the city.

Now the police look stupid, but they’re trying really not hard not to act humiliated:

Governor Deval Patrick told the Associated Press: “It’s a hoax—and it’s not funny.”

Unfortunately, it is funny. What isn’t funny is now the Boston government is trying to prosecute the artist and the network instead of owning up to their own stupidity. The police now claim that they were “hoax” explosive devices. I don’t think you can claim they are hoax explosive devices unless they were intended to look like explosive devices, which merely a cursory look at any of them shows that they weren’t.

But it’s much easier to blame others than to admit that you were wrong:

“It is outrageous, in a post 9/11 world, that a company would use this type of marketing scheme,” Mayor Thomas Menino said. “I am prepared to take any and all legal action against Turner Broadcasting and its affiliates for any and all expenses incurred.”

And:

Rep. Ed Markey, a Boston-area congressman, said, “Whoever thought this up needs to find another job.”

“Scaring an entire region, tying up the T and major roadways, and forcing first responders to spend 12 hours chasing down trinkets instead of terrorists is marketing run amok,” Markey, a Democrat, said in a written statement. “It would be hard to dream up a more appalling publicity stunt.”

And:

“It had a very sinister appearance,” [Massachusetts Attorney General Martha] Coakley told reporters. “It had a battery behind it, and wires.”

For heavens sake, don’t let her inside a Radio Shack.

I like this comment:

They consisted of magnetic signs with blinking lights in the shape of a cartoon character.

And everyone knows that bombs have blinking lights on ‘em. Every single movie bomb you’ve ever seen has a blinking light.

Triumph for Homeland Security, guys.

And this one:

“It’s almost too easy to be a terrorist these days,” said Jennifer Mason, 26. “You stick a box on a corner and you can shut down a city.”

And this one, by one of the artists who installed the signs:

“I find it kind of ridiculous that they’re making these statements on TV that we must not be safe from terrorism, because they were up there for three weeks and no one noticed. It’s pretty commonsensical to look at them and say this is a piece of art and installation,” he said.

Right. If this wasn’t a ridiculous overreaction to a non-existent threat, then how come the devices were in place for weeks without anyone noticing them? What does that say about the Boston police?

Maybe if the Boston police stopped wasting time and money searching bags on subways….

Of the 2,449 inspections between Oct. 10 and Dec. 31, the bags of 27 riders tested positive in the initial screening for explosives, prompting further searches, the Globe found in an analysis of daily inspection reports obtained under the state’s Freedom of Information Act.

In the additional screening, 11 passengers had their bags checked by explosive-sniffing dogs, and 16 underwent a physical search. Nothing was found.

These blinking signs have been up for weeks in ten cities—Boston, New York, Los Angeles, Chicago, Atlanta, Seattle, Portland, Austin, San Francisco, and Philadelphia—and no one else has managed to panic so completely. Refuse to be terrorized, people!

EDITED TO ADD (2/2): Here’s some good information about whether the stunt broke the law or not.

EDITED TO ADD (2/3): This is 100% right:

Let’s get a few facts straight on the Aqua Teen Hunger Force sign fiasco:

1. Attorney General Martha Coakley needs to shut up and stop using the word “hoax.” There was no hoax. Hoax implies Turner Networks and the ATHF people were trying to defraud or confuse people as to what they were doing. Hoax implies they were trying to make their signs look like bombs. They weren’t. They made Lite-Brite signs of a cartoon character giving the finger.

2. It bears repeating again that Turner, and especially Berdovsky, did absolutely nothing illegal. The devices were not bombs. They did not look like bombs. They were all placed in public spaces and caused no obstruction to traffic or commerce. At most, Berdovsky is guilty of littering or illegal flyering.

3. The “devices” were placed in ten cities, and have been there for over two weeks. No other city managed to freak out and commit an entire platoon of police officers to scaring their own city claiming they might be bombs. No other mayor agreed to talk to Fox News with any statement beyond “no comment” when spending the day asking if this was a “terrorist dry run.”

4. There is nothing, not a single thing, remotely suggesting that Turner or the guerilla marketing firm they hired intended to cause a public disturbance. Many have claimed the signs were “like saying ‘fire’ in a crowded theater.” Wrong. This was like taping a picture of a fire to the wall of a theater and someone freaked out and called the fire department.

And this is also worth reading.

EDITED TO ADD (2/6): More info.

Posted on February 1, 2007 at 1:08 PMView Comments

No-Fly List to Be Scrubbed

After over five years of harassing innocents and not catching any terrorists, the no-fly list is finally being checked for accuracy, and probably cut in half.

Yes, it’s great to see that even the threat of oversight by a Democratic Congress is enough to get these things done, but it’s nowhere near enough.

The no-fly list doesn’t work. And, of course, you can easily bypass it. You can 1) print a boarding pass under an assumed name or buy a ticket under an assumed name, or 2) fly without ID. In fact, the whole notion of checking ID as a security measure is fraught with problems. And the list itself is just awful.

My favorite sound bite:

Imagine a list of suspected terrorists so dangerous that we can’t ever let them fly, yet so innocent that we can’t arrest them – even under the draconian provisions of the Patriot Act.

Even with a better list, it’s a waste of money.

Posted on January 19, 2007 at 7:14 AMView Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.