Entries Tagged "email"

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Deep Learning to Find Malicious Email Attachments

Google presented its system of using deep-learning techniques to identify malicious email attachments:

At the RSA security conference in San Francisco on Tuesday, Google’s security and anti-abuse research lead Elie Bursztein will present findings on how the new deep-learning scanner for documents is faring against the 300 billion attachments it has to process each week. It’s challenging to tell the difference between legitimate documents in all their infinite variations and those that have specifically been manipulated to conceal something dangerous. Google says that 63 percent of the malicious documents it blocks each day are different than the ones its systems flagged the day before. But this is exactly the type of pattern-recognition problem where deep learning can be helpful.

[…]

The document analyzer looks for common red flags, probes files if they have components that may have been purposefully obfuscated, and does other checks like examining macros­—the tool in Microsoft Word documents that chains commands together in a series and is often used in attacks. The volume of malicious documents that attackers send out varies widely day to day. Bursztein says that since its deployment, the document scanner has been particularly good at flagging suspicious documents sent in bursts by malicious botnets or through other mass distribution methods. He was also surprised to discover how effective the scanner is at analyzing Microsoft Excel documents, a complicated file format that can be difficult to assess.

This is the sort of thing that’s pretty well optimized for machine-learning techniques.

Posted on February 28, 2020 at 11:57 AM • View Comments

Companies that Scrape Your Email

Motherboard has a long article on apps—Edison, Slice, and Cleanfox—that spy on your email by scraping your screen, and then sell that information to others:

Some of the companies listed in the J.P. Morgan document sell data sourced from “personal inboxes,” the document adds. A spokesperson for J.P. Morgan Research, the part of the company that created the document, told Motherboard that the research “is intended for institutional clients.”

That document describes Edison as providing “consumer purchase metrics including brand loyalty, wallet share, purchase preferences, etc.” The document adds that the “source” of the data is the “Edison Email App.”

[…]

A dataset obtained by Motherboard shows what some of the information pulled from free email app users’ inboxes looks like. A spreadsheet containing data from Rakuten’s Slice, an app that scrapes a user’s inbox so they can better track packages or get their money back once a product goes down in price, contains the item that an app user bought from a specific brand, what they paid, and an unique identification code for each buyer.

Posted on February 12, 2020 at 10:26 AM • View Comments

US Journalist Detained When Returning to US

Pretty horrible story of a US journalist who had his computer and phone searched at the border when returning to the US from Mexico.

After I gave him the password to my iPhone, Moncivias spent three hours reviewing hundreds of photos and videos and emails and calls and texts, including encrypted messages on WhatsApp, Signal, and Telegram. It was the digital equivalent of tossing someone’s house: opening cabinets, pulling out drawers, and overturning furniture in hopes of finding something—anything—illegal. He read my communications with friends, family, and loved ones. He went through my correspondence with colleagues, editors, and sources. He asked about the identities of people who have worked with me in war zones. He also went through my personal photos, which I resented. Consider everything on your phone right now. Nothing on mine was spared.

Pomeroy, meanwhile, searched my laptop. He browsed my emails and my internet history. He looked through financial spreadsheets and property records and business correspondence. He was able to see all the same photos and videos as Moncivias and then some, including photos I thought I had deleted.

The EFF has extensive information and advice about device searches at the US border, including a travel guide:

If you are a U.S. citizen, border agents cannot stop you from entering the country, even if you refuse to unlock your device, provide your device password, or disclose your social media information. However, agents may escalate the encounter if you refuse. For example, agents may seize your devices, ask you intrusive questions, search your bags more intensively, or increase by many hours the length of detention. If you are a lawful permanent resident, agents may raise complicated questions about your continued status as a resident. If you are a foreign visitor, agents may deny you entry.

The most important piece of advice is to think about this all beforehand, and plan accordingly.

Posted on July 4, 2019 at 6:38 AM • View Comments

Using Gmail "Dot Addresses" to Commit Fraud

In Gmail addresses, the dots don’t matter. The account “bruceschneier@gmail.com” maps to the exact same address as “bruce.schneier@gmail.com” and “b.r.u.c.e.schneier@gmail.com”—and so on. (Note: I own none of those addresses, if they are actually valid.)

This fact can be used to commit fraud:

Recently, we observed a group of BEC actors make extensive use of Gmail dot accounts to commit a large and diverse amount of fraud. Since early 2018, this group has used this fairly simple tactic to facilitate the following fraudulent activities:

  • Submit 48 credit card applications at four US-based financial institutions, resulting in the approval of at least $65,000 in fraudulent credit
  • Register for 14 trial accounts with a commercial sales leads service to collect targeting data for BEC attacks
  • File 13 fraudulent tax returns with an online tax filing service
  • Submit 12 change of address requests with the US Postal Service
  • Submit 11 fraudulent Social Security benefit applications
  • Apply for unemployment benefits under nine identities in a large US state
  • Submit applications for FEMA disaster assistance under three identities

In each case, the scammers created multiple accounts on each website within a short period of time, modifying the placement of periods in the email address for each account. Each of these accounts is associated with a different stolen identity, but all email from these services are received by the same Gmail account. Thus, the group is able to centralize and organize their fraudulent activity around a small set of email accounts, thereby increasing productivity and making it easier to continue their fraudulent behavior.

This isn’t a new trick. It has been previously documented as a way to trick Netflix users.

News article.

Slashdot thread.

Posted on February 6, 2019 at 10:24 AM • View Comments

Real-Time Attacks Against Two-Factor Authentication

Attackers are targeting two-factor authentication systems:

Attackers working on behalf of the Iranian government collected detailed information on targets and used that knowledge to write spear-phishing emails that were tailored to the targets’ level of operational security, researchers with security firm Certfa Lab said in a blog post. The emails contained a hidden image that alerted the attackers in real time when targets viewed the messages. When targets entered passwords into a fake Gmail or Yahoo security page, the attackers would almost simultaneously enter the credentials into a real login page. In the event targets’ accounts were protected by 2fa, the attackers redirected targets to a new page that requested a one-time password.

This isn’t new. I wrote about this exact attack in 2005 and 2009.

Posted on December 14, 2018 at 10:02 AM • View Comments

Facebook Is Using Your Two-Factor Authentication Phone Number to Target Advertising

From Kashmir Hill:

Facebook is not content to use the contact information you willingly put into your Facebook profile for advertising. It is also using contact information you handed over for security purposes and contact information you didn’t hand over at all, but that was collected from other people’s contact books, a hidden layer of details Facebook has about you that I’ve come to call “shadow contact information.” I managed to place an ad in front of Alan Mislove by targeting his shadow profile. This means that the junk email address that you hand over for discounts or for shady online shopping is likely associated with your account and being used to target you with ads.

Here’s the research paper. Hill again:

They found that when a user gives Facebook a phone number for two-factor authentication or in order to receive alerts about new log-ins to a user’s account, that phone number became targetable by an advertiser within a couple of weeks. So users who want their accounts to be more secure are forced to make a privacy trade-off and allow advertisers to more easily find them on the social network.

Posted on October 2, 2018 at 5:53 AM • View Comments

E-Mail Vulnerabilities and Disclosure

Last week, researchers disclosed vulnerabilities in a large number of encrypted e-mail clients: specifically, those that use OpenPGP and S/MIME, including Thunderbird and AppleMail. These are serious vulnerabilities: An attacker who can alter mail sent to a vulnerable client can trick that client into sending a copy of the plaintext to a web server controlled by that attacker. The story of these vulnerabilities and the tale of how they were disclosed illustrate some important lessons about security vulnerabilities in general and e-mail security in particular.

But first, if you use PGP or S/MIME to encrypt e-mail, you need to check the list on this page and see if you are vulnerable. If you are, check with the vendor to see if they’ve fixed the vulnerability. (Note that some early patches turned out not to fix the vulnerability.) If not, stop using the encrypted e-mail program entirely until it’s fixed. Or, if you know how to do it, turn off your e-mail client’s ability to process HTML e-mail or—even better—stop decrypting e-mails from within the client. There’s even more complex advice for more sophisticated users, but if you’re one of those, you don’t need me to explain this to you.

Consider your encrypted e-mail insecure until this is fixed.

All software contains security vulnerabilities, and one of the primary ways we all improve our security is by researchers discovering those vulnerabilities and vendors patching them. It’s a weird system: Corporate researchers are motivated by publicity, academic researchers by publication credentials, and just about everyone by individual fame and the small bug-bounties paid by some vendors.

Software vendors, on the other hand, are motivated to fix vulnerabilities by the threat of public disclosure. Without the threat of eventual publication, vendors are likely to ignore researchers and delay patching. This happened a lot in the 1990s, and even today, vendors often use legal tactics to try to block publication. It makes sense; they look bad when their products are pronounced insecure.

Over the past few years, researchers have started to choreograph vulnerability announcements to make a big press splash. Clever names—the e-mail vulnerability is called “Efail“—websites, and cute logos are now common. Key reporters are given advance information about the vulnerabilities. Sometimes advance teasers are released. Vendors are now part of this process, trying to announce their patches at the same time the vulnerabilities are announced.

This simultaneous announcement is best for security. While it’s always possible that some organization—either government or criminal—has independently discovered and is using the vulnerability before the researchers go public, use of the vulnerability is essentially guaranteed after the announcement. The time period between announcement and patching is the most dangerous, and everyone except would-be attackers wants to minimize it.

Things get much more complicated when multiple vendors are involved. In this case, Efail isn’t a vulnerability in a particular product; it’s a vulnerability in a standard that is used in dozens of different products. As such, the researchers had to ensure both that everyone knew about the vulnerability in time to fix it and that no one leaked the vulnerability to the public during that time. As you can imagine, that’s close to impossible.

Efail was discovered sometime last year, and the researchers alerted dozens of different companies between last October and March. Some companies took the news more seriously than others. Most patched. Amazingly, news about the vulnerability didn’t leak until the day before the scheduled announcement date. Two days before the scheduled release, the researchers unveiled a teaser—honestly, a really bad idea—which resulted in details leaking.

After the leak, the Electronic Frontier Foundation posted a notice about the vulnerability without details. The organization has been criticized for its announcement, but I am hard-pressed to find fault with its advice. (Note: I am a board member at EFF.) Then, the researchers published—and lots of press followed.

All of this speaks to the difficulty of coordinating vulnerability disclosure when it involves a large number of companies or—even more problematic—communities without clear ownership. And that’s what we have with OpenPGP. It’s even worse when the bug involves the interaction between different parts of a system. In this case, there’s nothing wrong with PGP or S/MIME in and of themselves. Rather, the vulnerability occurs because of the way many e-mail programs handle encrypted e-mail. GnuPG, an implementation of OpenPGP, decided that the bug wasn’t its fault and did nothing about it. This is arguably true, but irrelevant. They should fix it.

Expect more of these kinds of problems in the future. The Internet is shifting from a set of systems we deliberately use—our phones and computers—to a fully immersive Internet-of-things world that we live in 24/7. And like this e-mail vulnerability, vulnerabilities will emerge through the interactions of different systems. Sometimes it will be obvious who should fix the problem. Sometimes it won’t be. Sometimes it’ll be two secure systems that, when they interact in a particular way, cause an insecurity. In April, I wrote about a vulnerability that arose because Google and Netflix make different assumptions about e-mail addresses. I don’t even know who to blame for that one.

It gets even worse. Our system of disclosure and patching assumes that vendors have the expertise and ability to patch their systems, but that simply isn’t true for many of the embedded and low-cost Internet of things software packages. They’re designed at a much lower cost, often by offshore teams that come together, create the software, and then disband; as a result, there simply isn’t anyone left around to receive vulnerability alerts from researchers and write patches. Even worse, many of these devices aren’t patchable at all. Right now, if you own a digital video recorder that’s vulnerable to being recruited for a botnet—remember Mirai from 2016?—the only way to patch it is to throw it away and buy a new one.

Patching is starting to fail, which means that we’re losing the best mechanism we have for improving software security at exactly the same time that software is gaining autonomy and physical agency. Many researchers and organizations, including myself, have proposed government regulations enforcing minimal security standards for Internet-of-things devices, including standards around vulnerability disclosure and patching. This would be expensive, but it’s hard to see any other viable alternative.

Getting back to e-mail, the truth is that it’s incredibly difficult to secure well. Not because the cryptography is hard, but because we expect e-mail to do so many things. We use it for correspondence, for conversations, for scheduling, and for record-keeping. I regularly search my 20-year e-mail archive. The PGP and S/MIME security protocols are outdated, needlessly complicated and have been difficult to properly use the whole time. If we could start again, we would design something better and more user friendly­but the huge number of legacy applications that use the existing standards mean that we can’t. I tell people that if they want to communicate securely with someone, to use one of the secure messaging systems: Signal, Off-the-Record, or—if having one of those two on your system is itself suspicious—WhatsApp. Of course they’re not perfect, as last week’s announcement of a vulnerability (patched within hours) in Signal illustrates. And they’re not as flexible as e-mail, but that makes them easier to secure.

This essay previously appeared on Lawfare.com.

Posted on June 4, 2018 at 6:33 AM • View Comments

Details on a New PGP Vulnerability

A new PGP vulnerability was announced today. Basically, the vulnerability makes use of the fact that modern e-mail programs allow for embedded HTML objects. Essentially, if an attacker can intercept and modify a message in transit, he can insert code that sends the plaintext in a URL to a remote website. Very clever.

The EFAIL attacks exploit vulnerabilities in the OpenPGP and S/MIME standards to reveal the plaintext of encrypted emails. In a nutshell, EFAIL abuses active content of HTML emails, for example externally loaded images or styles, to exfiltrate plaintext through requested URLs. To create these exfiltration channels, the attacker first needs access to the encrypted emails, for example, by eavesdropping on network traffic, compromising email accounts, email servers, backup systems or client computers. The emails could even have been collected years ago.

The attacker changes an encrypted email in a particular way and sends this changed encrypted email to the victim. The victim’s email client decrypts the email and loads any external content, thus exfiltrating the plaintext to the attacker.

A few initial comments:

1. Being able to intercept and modify e-mails in transit is the sort of thing the NSA can do, but is hard for the average hacker. That being said, there are circumstances where someone can modify e-mails. I don’t mean to minimize the seriousness of this attack, but that is a consideration.

2. The vulnerability isn’t with PGP or S/MIME itself, but in the way they interact with modern e-mail programs. You can see this in the two suggested short-term mitigations: “No decryption in the e-mail client,” and “disable HTML rendering.”

3. I’ve been getting some weird press calls from reporters wanting to know if this demonstrates that e-mail encryption is impossible. No, this just demonstrates that programmers are human and vulnerabilities are inevitable. PGP almost certainly has fewer bugs than your average piece of software, but it’s not bug free.

3. Why is anyone using encrypted e-mail anymore, anyway? Reliably and easily encrypting e-mail is an insurmountably hard problem for reasons having nothing to do with today’s announcement. If you need to communicate securely, use Signal. If having Signal on your phone will arouse suspicion, use WhatsApp.

I’ll post other commentaries and analyses as I find them.

EDITED TO ADD (5/14): News articles.

Slashdot thread.

Posted on May 14, 2018 at 1:36 PM • View Comments

Critical PGP Vulnerability

EFF is reporting that a critical vulnerability has been discovered in PGP and S/MIME. No details have been published yet, but one of the researchers wrote:

We’ll publish critical vulnerabilities in PGP/GPG and S/MIME email encryption on 2018-05-15 07:00 UTC. They might reveal the plaintext of encrypted emails, including encrypted emails sent in the past. There are currently no reliable fixes for the vulnerability. If you use PGP/GPG or S/MIME for very sensitive communication, you should disable it in your email client for now.

This sounds like a protocol vulnerability, but we’ll learn more tomorrow.

News articles.

Posted on May 14, 2018 at 9:33 AM • View Comments

Obscure E-Mail Vulnerability

This vulnerability is a result of an interaction between two different ways of handling e-mail addresses. Gmail ignores dots in addresses, so bruce.schneier@gmail.com is the same as bruceschneier@gmail.com is the same as b.r.u.c.e.schneier@gmail.com. (Note: I do not own any of those email addresses—if they’re even valid.) Netflix doesn’t ignore dots, so those are all unique e-mail addresses and can each be used to register an account. This difference can be exploited.

I was almost fooled into perpetually paying for Eve’s Netflix access, and only paused because I didn’t recognize the declined card. More generally, the phishing scam here is:

  1. Hammer the Netflix signup form until you find a gmail.com address which is “already registered”. Let’s say you find the victim jameshfisher.
  2. Create a Netflix account with address james.hfisher.
  3. Sign up for free trial with a throwaway card number.
  4. After Netflix applies the “active card check”, cancel the card.
  5. Wait for Netflix to bill the cancelled card. Then Netflix emails james.hfisher asking for a valid card.
  6. Hope Jim reads the email to james.hfisher, assumes it’s for his Netflix account backed by jameshfisher, then enters his card **** 1234.
  7. Change the email for the Netflix account to eve@gmail.com, kicking Jim’s access to this account.
  8. Use Netflix free forever with Jim’s card **** 1234!

Obscure, yes? A problem, yes?

James Fisher, who wrote the post, argues that it’s Google’s fault. Ignoring dots might give people an enormous number of different email addresses, but it’s not a feature that people actually want. And as long as other sites don’t follow Google’s lead, these sorts of problems are possible.

I think the problem is more subtle. It’s an example of two systems without a security vulnerability coming together to create a security vulnerability. As we connect more systems directly to each other, we’re going to see a lot more of these. And like this Google/Netflix interaction, it’s going to be hard to figure out who to blame and who—if anyone—has the responsibility of fixing it.

Posted on April 9, 2018 at 6:30 AM • View Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.