Using Gmail "Dot Addresses" to Commit Fraud
In Gmail addresses, the dots don’t matter. The account “email@example.com” maps to the exact same address as “firstname.lastname@example.org” and “email@example.com”—and so on. (Note: I own none of those addresses, if they are actually valid.)
This fact can be used to commit fraud:
Recently, we observed a group of BEC actors make extensive use of Gmail dot accounts to commit a large and diverse amount of fraud. Since early 2018, this group has used this fairly simple tactic to facilitate the following fraudulent activities:
- Submit 48 credit card applications at four US-based financial institutions, resulting in the approval of at least $65,000 in fraudulent credit
- Register for 14 trial accounts with a commercial sales leads service to collect targeting data for BEC attacks
- File 13 fraudulent tax returns with an online tax filing service
- Submit 12 change of address requests with the US Postal Service
- Submit 11 fraudulent Social Security benefit applications
- Apply for unemployment benefits under nine identities in a large US state
- Submit applications for FEMA disaster assistance under three identities
In each case, the scammers created multiple accounts on each website within a short period of time, modifying the placement of periods in the email address for each account. Each of these accounts is associated with a different stolen identity, but all email from these services are received by the same Gmail account. Thus, the group is able to centralize and organize their fraudulent activity around a small set of email accounts, thereby increasing productivity and making it easier to continue their fraudulent behavior.
This isn’t a new trick. It has been previously documented as a way to trick Netflix users.