Entries Tagged "doxing"

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The Hacker Tool to Get Personal Data from Credit Bureaus

The new site 404 Media has a good article on how hackers are cheaply getting personal information from credit bureaus:

This is the result of a secret weapon criminals are selling access to online that appears to tap into an especially powerful set of data: the target’s credit header. This is personal information that the credit bureaus Experian, Equifax, and TransUnion have on most adults in America via their credit cards. Through a complex web of agreements and purchases, that data trickles down from the credit bureaus to other companies who offer it to debt collectors, insurance companies, and law enforcement.

A 404 Media investigation has found that criminals have managed to tap into that data supply chain, in some cases by stealing former law enforcement officer’s identities, and are selling unfettered access to their criminal cohorts online. The tool 404 Media tested has also been used to gather information on high profile targets such as Elon Musk, Joe Rogan, and even President Joe Biden, seemingly without restriction. 404 Media verified that although not always sensitive, at least some of that data is accurate.

Posted on September 7, 2023 at 7:09 AMView Comments

Details of an NSA Hacking Operation

Pangu Lab in China just published a report of a hacking operation by the Equation Group (aka the NSA). It noticed the hack in 2013, and was able to map it with Equation Group tools published by the Shadow Brokers (aka some Russian group).

…the scope of victims exceeded 287 targets in 45 countries, including Russia, Japan, Spain, Germany, Italy, etc. The attack lasted for over 10 years. Moreover, one victim in Japan is used as a jump server for further attack.

News article.

Posted on March 3, 2022 at 6:32 AMView Comments

Ransomware Is Getting Ugly

Modern ransomware has two dimensions: pay to get your data back, and pay not to have your data dumped on the Internet. The DC police are the victims of this ransomware, and the criminals have just posted personnel records—”including the results of psychological assessments and polygraph tests; driver’s license images; fingerprints; social security numbers; dates of birth; and residential, financial, and marriage histories”—for two dozen police officers.

The negotiations don’t seem to be doing well. The criminals want $4M. The DC police offered them $100,000.

The Colonial Pipeline is another current high-profile ransomware victim. (Brian Krebs has some good information on DarkSide, the criminal group behind that attack.) So is Vastaamo, a Finnish mental heal clinic. Criminals contacted the individual patients and demanded payment, and then dumped their personal psychological information online.

An industry group called the Institute for Security and Technology (no, I haven’t heard of it before, either) just released a comprehensive report on combating ransomware. It has a “comprehensive plan of action,” which isn’t much different from anything most of us can propose. Solving this is not easy. Ransomware is big business, made possible by insecure networks that allow criminals to gain access to networks in the first place, and cryptocurrencies that allow for payments that governments cannot interdict. Ransomware has become the most profitable cybercrime business model, and until we solve those two problems, that’s not going to change.

Posted on May 14, 2021 at 6:30 AMView Comments

Ransomware Now Leaking Stolen Documents

Originally, ransomware didn’t involve any data theft. Malware would encrypt the data on your computer, and demand a ransom for the encryption key. Now ransomware is increasingly involving both encryption and exfiltration. Brian Krebs wrote about this in December. It’s a further incentive for the victims to pay.

Recently, the aerospace company Visser Precision was hit by the DoppelPaymer ransomware. The company refused to pay, so the criminals leaked documents and data belonging to Visser Precision, Lockheed Martin, Boeing, SpaceX, the US Navy, and others.

Posted on April 14, 2020 at 7:48 AMView Comments

Defense against Doxing

A decade ago, I wrote about the death of ephemeral conversation. As computers were becoming ubiquitous, some unintended changes happened, too. Before computers, what we said disappeared once we’d said it. Neither face-to-face conversations nor telephone conversations were routinely recorded. A permanent communication was something different and special; we called it correspondence.

The Internet changed this. We now chat by text message and e-mail, on Facebook and on Instagram. These conversations—with friends, lovers, colleagues, fellow employees—all leave electronic trails. And while we know this intellectually, we haven’t truly internalized it. We still think of conversation as ephemeral, forgetting that we’re being recorded and what we say has the permanence of correspondence.

That our data is used by large companies for psychological manipulation ­—we call this advertising—­ is well known. So is its use by governments for law enforcement and, depending on the country, social control. What made the news over the past year were demonstrations of how vulnerable all of this data is to hackers and the effects of having it hacked, copied, and then published online. We call this doxing.

Doxing isn’t new, but it has become more common. It’s been perpetrated against corporations, law firms, individuals, the NSA and—just this week—the CIA. It’s largely harassment and not whistleblowing, and it’s not going to change anytime soon. The data in your computer and in the cloud are, and will continue to be, vulnerable to hacking and publishing online. Depending on your prominence and the details of this data, you may need some new strategies to secure your private life.

There are two basic ways hackers can get at your e-mail and private documents. One way is to guess your password. That’s how hackers got their hands on personal photos of celebrities from iCloud in 2014.

How to protect yourself from this attack is pretty obvious. First, don’t choose a guessable password. This is more than not using “password1” or “qwerty”; most easily memorizable passwords are guessable. My advice is to generate passwords you have to remember by using either the XKCD scheme or the Schneier scheme, and to use large random passwords stored in a password manager for everything else.

Second, turn on two-factor authentication where you can, like Google’s 2-Step Verification. This adds another step besides just entering a password, such as having to type in a one-time code that’s sent to your mobile phone. And third, don’t reuse the same password on any sites you actually care about.

You’re not done, though. Hackers have accessed accounts by exploiting the “secret question” feature and resetting the password. That was how Sarah Palin’s e-mail account was hacked in 2008. The problem with secret questions is that they’re not very secret and not very random. My advice is to refuse to use those features. Type randomness into your keyboard, or choose a really random answer and store it in your password manager.

Finally, you also have to stay alert to phishing attacks, where a hacker sends you an enticing e-mail with a link that sends you to a web page that looks almost like the expected page, but which actually isn’t. This sort of thing can bypass two-factor authentication, and is almost certainly what tricked John Podesta and Colin Powell.

The other way hackers can get at your personal stuff is by breaking in to the computers the information is stored on. This is how the Russians got into the Democratic National Committee’s network and how a lone hacker got into the Panamanian law firm Mossack Fonseca. Sometimes individuals are targeted, as when China hacked Google in 2010 to access the e-mail accounts of human rights activists. Sometimes the whole network is the target, and individuals are inadvertent victims, as when thousands of Sony employees had their e-mails published by North Korea in 2014.

Protecting yourself is difficult, because it often doesn’t matter what you do. If your e-mail is stored with a service provider in the cloud, what matters is the security of that network and that provider. Most users have no control over that part of the system. The only way to truly protect yourself is to not keep your data in the cloud where someone could get to it. This is hard. We like the fact that all of our e-mail is stored on a server somewhere and that we can instantly search it. But that convenience comes with risk. Consider deleting old e-mail, or at least downloading it and storing it offline on a portable hard drive. In fact, storing data offline is one of the best things you can do to protect it from being hacked and exposed. If it’s on your computer, what matters is the security of your operating system and network, not the security of your service provider.

Consider this for files on your own computer. The more things you can move offline, the safer you’ll be.

E-mail, no matter how you store it, is vulnerable. If you’re worried about your conversations becoming public, think about an encrypted chat program instead, such as Signal, WhatsApp or Off-the-Record Messaging. Consider using communications systems that don’t save everything by default.

None of this is perfect, of course. Portable hard drives are vulnerable when you connect them to your computer. There are ways to jump air gaps and access data on computers not connected to the Internet. Communications and data files you delete might still exist in backup systems somewhere—either yours or those of the various cloud providers you’re using. And always remember that there’s always another copy of any of your conversations stored with the person you’re conversing with. Even with these caveats, though, these measures will make a big difference.

When secrecy is truly paramount, go back to communications systems that are still ephemeral. Pick up the telephone and talk. Meet face to face. We don’t yet live in a world where everything is recorded and everything is saved, although that era is coming. Enjoy the last vestiges of ephemeral conversation while you still can.

This essay originally appeared in the Washington Post.

Posted on March 10, 2017 at 6:15 AMView Comments

Organizational Doxing and Disinformation

In the past few years, the devastating effects of hackers breaking into an organization’s network, stealing confidential data, and publishing everything have been made clear. It happened to the Democratic National Committee, to Sony, to the National Security Agency, to the cyber-arms weapons manufacturer Hacking Team, to the online adultery site Ashley Madison, and to the Panamanian tax-evasion law firm Mossack Fonseca.

This style of attack is known as organizational doxing. The hackers, in some cases individuals and in others nation-states, are out to make political points by revealing proprietary, secret, and sometimes incriminating information. And the documents they leak do that, airing the organizations’ embarrassments for everyone to see.

In all of these instances, the documents were real: the email conversations, still-secret product details, strategy documents, salary information, and everything else. But what if hackers were to alter documents before releasing them? This is the next step in organizational doxing­—and the effects can be much worse.

It’s one thing to have all of your dirty laundry aired in public for everyone to see. It’s another thing entirely for someone to throw in a few choice items that aren’t real.

Recently, Russia has started using forged documents as part of broader disinformation campaigns, particularly in relation to Sweden’s entering of a military partnership with NATO, and Russia’s invasion of Ukraine.

Forging thousands—or more—documents is difficult to pull off, but slipping a single forgery in an actual cache is much easier. The attack could be something subtle. Maybe a country that anonymously publishes another country’s diplomatic cables wants to influence yet a third country, so adds some particularly egregious conversations about that third country. Or the next hacker who steals and publishes email from climate change researchers invents a bunch of over-the-top messages to make his political point even stronger. Or it could be personal: someone dumping email from thousands of users making changes in those by a friend, relative, or lover.

Imagine trying to explain to the press, eager to publish the worst of the details in the documents, that everything is accurate except this particular email. Or that particular memo. That the salary document is correct except that one entry. Or that the secret customer list posted up on WikiLeaks is correct except that there’s one inaccurate addition. It would be impossible. Who would believe you? No one. And you couldn’t prove it.

It has long been easy to forge documents on the Internet. It’s easy to create new ones, and modify old ones. It’s easy to change things like a document’s creation date, or a photograph’s location information. With a little more work, pdf files and images can be altered. These changes will be undetectable. In many ways, it’s surprising that this kind of manipulation hasn’t been seen before. My guess is that hackers who leak documents don’t have the secondary motives to make the data dumps worse than they already are, and nation-states have just gotten into the document leaking business.

Major newspapers do their best to verify the authenticity of leaked documents they receive from sources. They only publish the ones they know are authentic. The newspapers consult experts, and pay attention to forensics. They have tense conversations with governments, trying to get them to verify secret documents they’re not actually allowed to admit even exist. This is only possible because the news outlets have ongoing relationships with the governments, and they care that they get it right. There are lots of instances where neither of these two things are true, and lots of ways to leak documents without any independent verification at all.

No one is talking about this, but everyone needs to be alert to the possibility. Sooner or later, the hackers who steal an organization’s data are going to make changes in them before they release them. If these forgeries aren’t questioned, the situations of those being hacked could be made worse, or erroneous conclusions could be drawn from the documents. When someone says that a document they have been accused of writing is forged, their arguments at least should be heard.

This essay previously appeared on TheAtlantic.com.

Posted on September 14, 2016 at 6:21 AMView Comments

Hacking the Vote

Russia has attacked the US in cyberspace in an attempt to influence our national election, many experts have concluded. We need to take this national security threat seriously and both respond and defend, despite the partisan nature of this particular attack.

There is virtually no debate about that, either from the technical experts who analyzed the attack last month or the FBI which is analyzing it now. The hackers have already released DNC e-mails and voicemails, and promise more data dumps.

While their motivation remains unclear, they could continue to attack our election from now to November—and beyond.

Like everything else in society, elections have gone digital. And just as we’ve seen cyberattacks affecting all aspects of society, we’re going to see them affecting elections as well.

What happened to the DNC is an example of organizational doxing—the publishing of private information—an increasingly popular tactic against both government and private organizations. There are other ways to influence elections: denial-of-service attacks against candidate and party networks and websites, attacks against campaign workers and donors, attacks against voter rolls or election agencies, hacks of the candidate websites and social media accounts, and—the one that scares me the most—manipulation of our highly insecure but increasingly popular electronic voting machines.

On the one hand, this attack is a standard intelligence gathering operation, something the NSA does against political targets all over the world and other countries regularly do to us. The only thing different between this attack and the more common Chinese and Russian attacks against our government networks is that the Russians apparently decided to publish selected pieces of what they stole in an attempt to influence our election, and to use WikiLeaks as a way to both hide their origin and give them a veneer of respectability.

All of the attacks listed above can be perpetrated by other countries and by individuals as well. They’ve been done in elections in other countries. They’ve been done in other contexts. The Internet broadly distributes power, and what was once the sole purview of nation states is now in the hands of the masses. We’re living in a world where disgruntled people with the right hacking skills can influence our elections, wherever they are in the world.

The Snowden documents have shown the world how aggressive our own intelligence agency is in cyberspace. But despite all of the policy analysis that has gone into our own national cybersecurity, we seem perpetually taken by surprise when we are attacked. While foreign interference in national elections isn’t new, and something the US has repeatedly done, electronic interference is a different animal.

The Obama administration is considering how to respond, but politics will get in the way. Were this an attack against a popular Internet company, or a piece of our physical infrastructure, we would all be together in response. But because these attacks affect one political party, the other party benefits. Even worse, the benefited candidate is actively inviting more foreign attacks against his opponent, though he now says he was just being sarcastic. Any response from the Obama administration or the FBI will be viewed through this partisan lens, especially because the president is a Democrat.

We need to rise above that. These threats are real and they affect us all, regardless of political affiliation. That this particular attack targeted the DNC is no indication of who the next attack might target. We need to make it clear to the world that we will not accept interference in our political process, whether by foreign countries or lone hackers.

However we respond to this act of aggression, we also need to increase the security of our election systems against all threats—and quickly.

We tend to underestimate threats that haven’t happened—we discount them as “theoretical”—and overestimate threats that have happened at least once. The terrorist attacks of 9/11 are a showcase example of that: administration officials ignored all the warning signs, and then drastically overreacted after the fact. These Russian attacks against our voting system have happened. And they will happen again, unless we take action.

If a foreign country attacked US critical infrastructure, we would respond as a nation against the threat. But if that attack falls along political lines, the response is more complicated. It shouldn’t be. This is a national security threat against our democracy, and needs to be treated as such.

This essay previously appeared on CNN.com.

Posted on August 1, 2016 at 6:49 AMView Comments

Data Is a Toxic Asset

Thefts of personal information aren’t unusual. Every week, thieves break into networks and steal data about people, often tens of millions at a time. Most of the time it’s information that’s needed to commit fraud, as happened in 2015 to Experian and the IRS.

Sometimes it’s stolen for purposes of embarrassment or coercion, as in the 2015 cases of Ashley Madison and the US Office of Personnel Management. The latter exposed highly sensitive personal data that affects security of millions of government employees, probably to the Chinese. Always it’s personal information about us, information that we shared with the expectation that the recipients would keep it secret. And in every case, they did not.

The telecommunications company TalkTalk admitted that its data breach last year resulted in criminals using customer information to commit fraud. This was more bad news for a company that’s been hacked three times in the past 12 months, and has already seen some disastrous effects from losing customer data, including £60 million (about $83 million) in damages and over 100,000 customers. Its stock price took a pummeling as well.

People have been writing about 2015 as the year of data theft. I’m not sure if more personal records were stolen last year than in other recent years, but it certainly was a year for big stories about data thefts. I also think it was the year that industry started to realize that data is a toxic asset.

The phrase “big data” refers to the idea that large databases of seemingly random data about people are valuable. Retailers save our purchasing habits. Cell phone companies and app providers save our location information.

Telecommunications providers, social networks, and many other types of companies save information about who we talk to and share things with. Data brokers save everything about us they can get their hands on. This data is saved and analyzed, bought and sold, and used for marketing and other persuasive purposes.

And because the cost of saving all this data is so cheap, there’s no reason not to save as much as possible, and save it all forever. Figuring out what isn’t worth saving is hard. And because someday the companies might figure out how to turn the data into money, until recently there was absolutely no downside to saving everything. That changed this past year.

What all these data breaches are teaching us is that data is a toxic asset and saving it is dangerous.

Saving it is dangerous because it’s highly personal. Location data reveals where we live, where we work, and how we spend our time. If we all have a location tracker like a smartphone, correlating data reveals who we spend our time with­—including who we spend the night with.

Our Internet search data reveals what’s important to us, including our hopes, fears, desires and secrets. Communications data reveals who our intimates are, and what we talk about with them. I could go on. Our reading habits, or purchasing data, or data from sensors as diverse as cameras and fitness trackers: All of it can be intimate.

Saving it is dangerous because many people want it. Of course companies want it; that’s why they collect it in the first place. But governments want it, too. In the United States, the National Security Agency and FBI use secret deals, coercion, threats and legal compulsion to get at the data. Foreign governments just come in and steal it. When a company with personal data goes bankrupt, it’s one of the assets that gets sold.

Saving it is dangerous because it’s hard for companies to secure. For a lot of reasons, computer and network security is very difficult. Attackers have an inherent advantage over defenders, and a sufficiently skilled, funded and motivated attacker will always get in.

And saving it is dangerous because failing to secure it is damaging. It will reduce a company’s profits, reduce its market share, hurt its stock price, cause it public embarrassment, and­—in some cases—­result in expensive lawsuits and occasionally, criminal charges.

All this makes data a toxic asset, and it continues to be toxic as long as it sits in a company’s computers and networks. The data is vulnerable, and the company is vulnerable. It’s vulnerable to hackers and governments. It’s vulnerable to employee error. And when there’s a toxic data spill, millions of people can be affected. The 2015 Anthem Health data breach affected 80 million people. The 2013 Target Corp. breach affected 110 million.

This toxic data can sit in organizational databases for a long time. Some of the stolen Office of Personnel Management data was decades old. Do you have any idea which companies still have your earliest e-mails, or your earliest posts on that now-defunct social network?

If data is toxic, why do organizations save it?

There are three reasons. The first is that we’re in the middle of the hype cycle of big data. Companies and governments are still punch-drunk on data, and have believed the wildest of promises on how valuable that data is. The research showing that more data isn’t necessarily better, and that there are serious diminishing returns when adding additional data to processes like personalized advertising, is just starting to come out.

The second is that many organizations are still downplaying the risks. Some simply don’t realize just how damaging a data breach would be. Some believe they can completely protect themselves against a data breach, or at least that their legal and public relations teams can minimize the damage if they fail. And while there’s certainly a lot that companies can do technically to better secure the data they hold about all of us, there’s no better security than deleting the data.

The last reason is that some organizations understand both the first two reasons and are saving the data anyway. The culture of venture-capital-funded start-up companies is one of extreme risk taking. These are companies that are always running out of money, that always know their impending death date.

They are so far from profitability that their only hope for surviving is to get even more money, which means they need to demonstrate rapid growth or increasing value. This motivates those companies to take risks that larger, more established, companies would never take. They might take extreme chances with our data, even flout regulations, because they literally have nothing to lose. And often, the most profitable business models are the most risky and dangerous ones.

We can be smarter than this. We need to regulate what corporations can do with our data at every stage: collection, storage, use, resale and disposal. We can make corporate executives personally liable so they know there’s a downside to taking chances. We can make the business models that involve massively surveilling people the less compelling ones, simply by making certain business practices illegal.

The Ashley Madison data breach was such a disaster for the company because it saved its customers’ real names and credit card numbers. It didn’t have to do it this way. It could have processed the credit card information, given the user access, and then deleted all identifying information.

To be sure, it would have been a different company. It would have had less revenue, because it couldn’t charge users a monthly recurring fee. Users who lost their password would have had more trouble re-accessing their account. But it would have been safer for its customers.

Similarly, the Office of Personnel Management didn’t have to store everyone’s information online and accessible. It could have taken older records offline, or at least onto a separate network with more secure access controls. Yes, it wouldn’t be immediately available to government employees doing research, but it would have been much more secure.

Data is a toxic asset. We need to start thinking about it as such, and treat it as we would any other source of toxicity. To do anything else is to risk our security and privacy.

This essay previously appeared on CNN.com.

Posted on March 4, 2016 at 5:32 AMView Comments

Sidebar photo of Bruce Schneier by Joe MacInnis.