Entries Tagged "democracy"

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Rethinking Democracy for the Age of AI

There is a lot written about technology’s threats to democracy. Polarization. Artificial intelligence. The concentration of wealth and power. I have a more general story: The political and economic systems of governance that were created in the mid-18th century are poorly suited for the 21st century. They don’t align incentives well. And they are being hacked too effectively.

At the same time, the cost of these hacked systems has never been greater, across all human history. We have become too powerful as a species. And our systems cannot keep up with fast-changing disruptive technologies.

We need to create new systems of governance that align incentives and are resilient against hacking—at every scale. From the individual all the way up to the whole of society.

For this, I need you to drop your 20th century either/or thinking. This is not about capitalism versus communism. It’s not about democracy versus autocracy. It’s not even about humans versus AI. It’s something new, something we don’t have a name for yet. And it’s “blue sky” thinking, not even remotely considering what’s feasible today.

Throughout this talk, I want you to think of both democracy and capitalism as information systems. Socio-technical information systems. Protocols for making group decisions. Ones where different players have different incentives. These systems are vulnerable to hacking and need to be secured against those hacks.

We security technologists have a lot of expertise in both secure system design and hacking. That’s why we have something to add to this discussion.

And finally, this is a work in progress. I’m trying to create a framework for viewing governance. So think of this more as a foundation for discussion, rather than a road map to a solution. And I think by writing, and what you’re going to hear is the current draft of my writing—and my thinking. So everything is subject to change without notice.

OK, so let’s go.

We all know about misinformation and how it affects democracy. And how propagandists have used it to advance their agendas. This is an ancient problem, amplified by information technologies. Social media platforms that prioritize engagement. “Filter bubble” segmentation. And technologies for honing persuasive messages.

The problem ultimately stems from the way democracies use information to make policy decisions. Democracy is an information system that leverages collective intelligence to solve political problems. And then to collect feedback as to how well those solutions are working. This is different from autocracies that don’t leverage collective intelligence for political decision making. Or have reliable mechanisms for collecting feedback from their populations.

Those systems of democracy work well, but have no guardrails when fringe ideas become weaponized. That’s what misinformation targets. The historical solution for this was supposed to be representation. This is currently failing in the US, partly because of gerrymandering, safe seats, only two parties, money in politics and our primary system. But the problem is more general.

James Madison wrote about this in 1787, where he made two points. One, that representatives serve to filter popular opinions, limiting extremism. And two, that geographical dispersal makes it hard for those with extreme views to participate. It’s hard to organize. To be fair, these limitations are both good and bad. In any case, current technology—social media—breaks them both.

So this is a question: What does representation look like in a world without either filtering or geographical dispersal? Or, how do we avoid polluting 21st century democracy with prejudice, misinformation and bias. Things that impair both the problem solving and feedback mechanisms.

That’s the real issue. It’s not about misinformation, it’s about the incentive structure that makes misinformation a viable strategy.

This is problem No. 1: Our systems have misaligned incentives. What’s best for the small group often doesn’t match what’s best for the whole. And this is true across all sorts of individuals and group sizes.

Now, historically, we have used misalignment to our advantage. Our current systems of governance leverage conflict to make decisions. The basic idea is that coordination is inefficient and expensive. Individual self-interest leads to local optimizations, which results in optimal group decisions.

But this is also inefficient and expensive. The U.S. spent $14.5 billion on the 2020 presidential, senate and congressional elections. I don’t even know how to calculate the cost in attention. That sounds like a lot of money, but step back and think about how the system works. The economic value of winning those elections are so great because that’s how you impose your own incentive structure on the whole.

More generally, the cost of our market economy is enormous. For example, $780 billion is spent world-wide annually on advertising. Many more billions are wasted on ventures that fail. And that’s just a fraction of the total resources lost in a competitive market environment. And there are other collateral damages, which are spread non-uniformly across people.

We have accepted these costs of capitalism—and democracy—because the inefficiency of central planning was considered to be worse. That might not be true anymore. The costs of conflict have increased. And the costs of coordination have decreased. Corporations demonstrate that large centrally planned economic units can compete in today’s society. Think of Walmart or Amazon. If you compare GDP to market cap, Apple would be the eighth largest country on the planet. Microsoft would be the tenth.

Another effect of these conflict-based systems is that they foster a scarcity mindset. And we have taken this to an extreme. We now think in terms of zero-sum politics. My party wins, your party loses. And winning next time can be more important than governing this time. We think in terms of zero-sum economics. My product’s success depends on my competitors’ failures. We think zero-sum internationally. Arms races and trade wars.

Finally, conflict as a problem-solving tool might not give us good enough answers anymore. The underlying assumption is that if everyone pursues their own self interest, the result will approach everyone’s best interest. That only works for simple problems and requires systemic oppression. We have lots of problems—complex, wicked, global problems—that don’t work that way. We have interacting groups of problems that don’t work that way. We have problems that require more efficient ways of finding optimal solutions.

Note that there are multiple effects of these conflict-based systems. We have bad actors deliberately breaking the rules. And we have selfish actors taking advantage of insufficient rules.

The latter is problem No. 2: What I refer to as “hacking” in my latest book: “A Hacker’s Mind.” Democracy is a socio-technical system. And all socio-technical systems can be hacked. By this I mean that the rules are either incomplete or inconsistent or outdated—they have loopholes. And these can be used to subvert the rules. This is Peter Thiel subverting the Roth IRA to avoid paying taxes on $5 billion in income. This is gerrymandering, the filibuster, and must-pass legislation. Or tax loopholes, financial loopholes, regulatory loopholes.

In today’s society, the rich and powerful are just too good at hacking. And it is becoming increasingly impossible to patch our hacked systems. Because the rich use their power to ensure that the vulnerabilities don’t get patched.

This is bad for society, but it’s basically the optimal strategy in our competitive governance systems. Their zero-sum nature makes hacking an effective, if parasitic, strategy. Hacking isn’t a new problem, but today hacking scales better—and is overwhelming the security systems in place to keep hacking in check. Think about gun regulations, climate change, opioids. And complex systems make this worse. These are all non-linear, tightly coupled, unrepeatable, path-dependent, adaptive, co-evolving systems.

Now, add into this mix the risks that arise from new and dangerous technologies such as the internet or AI or synthetic biology. Or molecular nanotechnology, or nuclear weapons. Here, misaligned incentives and hacking can have catastrophic consequences for society.

This is problem No. 3: Our systems of governance are not suited to our power level. They tend to be rights based, not permissions based. They’re designed to be reactive, because traditionally there was only so much damage a single person could do.

We do have systems for regulating dangerous technologies. Consider automobiles. They are regulated in many ways: drivers licenses + traffic laws + automobile regulations + road design. Compare this to aircrafts. Much more onerous licensing requirements, rules about flights, regulations on aircraft design and testing and a government agency overseeing it all day-to-day. Or pharmaceuticals, which have very complex rules surrounding everything around researching, developing, producing and dispensing. We have all these regulations because this stuff can kill you.

The general term for this kind of thing is the “precautionary principle.” When random new things can be deadly, we prohibit them unless they are specifically allowed.

So what happens when a significant percentage of our jobs are as potentially damaging as a pilot’s? Or even more damaging? When one person can affect everyone through synthetic biology. Or where a corporate decision can directly affect climate. Or something in AI or robotics. Things like the precautionary principle are no longer sufficient. Because breaking the rules can have global effects.

And AI will supercharge hacking. We have created a series of non-interoperable systems that actually interact and AI will be able to figure out how to take advantage of more of those interactions: finding new tax loopholes or finding new ways to evade financial regulations. Creating “micro-legislation” that surreptitiously benefits a particular person or group. And catastrophic risk means this is no longer tenable.

So these are our core problems: misaligned incentives leading to too effective hacking of systems where the costs of getting it wrong can be catastrophic.

Or, to put more words on it: Misaligned incentives encourage local optimization, and that’s not a good proxy for societal optimization. This encourages hacking, which now generates greater harm than at any point in the past because the amount of damage that can result from local optimization is greater than at any point in the past.

OK, let’s get back to the notion of democracy as an information system. It’s not just democracy: Any form of governance is an information system. It’s a process that turns individual beliefs and preferences into group policy decisions. And, it uses feedback mechanisms to determine how well those decisions are working and then makes corrections accordingly.

Historically, there are many ways to do this. We can have a system where no one’s preference matters except the monarch’s or the nobles’ or the landowners’. Sometimes the stronger army gets to decide—or the people with the money.

Or we could tally up everyone’s preferences and do the thing that at least half of the people want. That’s basically the promise of democracy today, at its ideal. Parliamentary systems are better, but only in the margins—and it all feels kind of primitive. Lots of people write about how informationally poor elections are at aggregating individual preferences. It also results in all these misaligned incentives.

I realize that democracy serves different functions. Peaceful transition of power, minimizing harm, equality, fair decision making, better outcomes. I am taking for granted that democracy is good for all those things. I’m focusing on how we implement it.

Modern democracy uses elections to determine who represents citizens in the decision-making process. And all sorts of other ways to collect information about what people think and want, and how well policies are working. These are opinion polls, public comments to rule-making, advocating, lobbying, protesting and so on. And, in reality, it’s been hacked so badly that it does a terrible job of executing on the will of the people, creating further incentives to hack these systems.

To be fair, the democratic republic was the best form of government that mid 18th century technology could invent. Because communications and travel were hard, we needed to choose one of us to go all the way over there and pass laws in our name. It was always a coarse approximation of what we wanted. And our principles, values, conceptions of fairness; our ideas about legitimacy and authority have evolved a lot since the mid 18th century. Even the notion of optimal group outcomes depended on who was considered in the group and who was out.

But democracy is not a static system, it’s an aspirational direction. One that really requires constant improvement. And our democratic systems have not evolved at the same pace that our technologies have. Blocking progress in democracy is itself a hack of democracy.

Today we have much better technology that we can use in the service of democracy. Surely there are better ways to turn individual preferences into group policies. Now that communications and travel are easy. Maybe we should assign representation by age, or profession or randomly by birthday. Maybe we can invent an AI that calculates optimal policy outcomes based on everyone’s preferences.

Whatever we do, we need systems that better align individual and group incentives, at all scales. Systems designed to be resistant to hacking. And resilient to catastrophic risks. Systems that leverage cooperation more and conflict less. And are not zero-sum.

Why can’t we have a game where everybody wins?

This has never been done before. It’s not capitalism, it’s not communism, it’s not socialism. It’s not current democracies or autocracies. It would be unlike anything we’ve ever seen.

Some of this comes down to how trust and cooperation work. When I wrote “Liars and Outliers” in 2012, I wrote about four systems for enabling trust: our innate morals, concern about our reputations, the laws we live under and security technologies that constrain our behavior. I wrote about how the first two are more informal than the last two. And how the last two scale better, and allow for larger and more complex societies. They enable cooperation amongst strangers.

What I didn’t appreciate is how different the first and last two are. Morals and reputation are both old biological systems of trust. They’re person to person, based on human connection and cooperation. Laws—and especially security technologies—are newer systems of trust that force us to cooperate. They’re socio-technical systems. They’re more about confidence and control than they are about trust. And that allows them to scale better. Taxi driver used to be one of the country’s most dangerous professions. Uber changed that through pervasive surveillance. My Uber driver and I don’t know or trust each other, but the technology lets us both be confident that neither of us will cheat or attack each other. Both drivers and passengers compete for star rankings, which align local and global incentives.

In today’s tech-mediated world, we are replacing the rituals and behaviors of cooperation with security mechanisms that enforce compliance. And innate trust in people with compelled trust in processes and institutions. That scales better, but we lose the human connection. It’s also expensive, and becoming even more so as our power grows. We need more security for these systems. And the results are much easier to hack.

But here’s the thing: Our informal human systems of trust are inherently unscalable. So maybe we have to rethink scale.

Our 18th century systems of democracy were the only things that scaled with the technology of the time. Imagine a group of friends deciding where to have dinner. One is kosher, one is a vegetarian. They would never use a winner-take-all ballot to decide where to eat. But that’s a system that scales to large groups of strangers.

Scale matters more broadly in governance as well. We have global systems of political and economic competition. On the other end of the scale, the most common form of governance on the planet is socialism. It’s how families function: people work according to their abilities, and resources are distributed according to their needs.

I think we need governance that is both very large and very small. Our catastrophic technological risks are planetary-scale: climate change, AI, internet, bio-tech. And we have all the local problems inherent in human societies. We have very few problems anymore that are the size of France or Virginia. Some systems of governance work well on a local level but don’t scale to larger groups. But now that we have more technology, we can make other systems of democracy scale.

This runs headlong into historical norms about sovereignty. But that’s already becoming increasingly irrelevant. The modern concept of a nation arose around the same time as the modern concept of democracy. But constituent boundaries are now larger and more fluid, and depend a lot on context. It makes no sense that the decisions about the “drug war”—or climate migration—are delineated by nation. The issues are much larger than that. Right now there is no governance body with the right footprint to regulate Internet platforms like Facebook. Which has more users world-wide than Christianity.

We also need to rethink growth. Growth only equates to progress when the resources necessary to grow are cheap and abundant. Growth is often extractive. And at the expense of something else. Growth is how we fuel our zero-sum systems. If the pie gets bigger, it’s OK that we waste some of the pie in order for it to grow. That doesn’t make sense when resources are scarce and expensive. Growing the pie can end up costing more than the increase in pie size. Sustainability makes more sense. And a metric more suited to the environment we’re in right now.

Finally, agility is also important. Back to systems theory, governance is an attempt to control complex systems with complicated systems. This gets harder as the systems get larger and more complex. And as catastrophic risk raises the costs of getting it wrong.

In recent decades, we have replaced the richness of human interaction with economic models. Models that turn everything into markets. Market fundamentalism scaled better, but the social cost was enormous. A lot of how we think and act isn’t captured by those models. And those complex models turn out to be very hackable. Increasingly so at larger scales.

Lots of people have written about the speed of technology versus the speed of policy. To relate it to this talk: Our human systems of governance need to be compatible with the technologies they’re supposed to govern. If they’re not, eventually the technological systems will replace the governance systems. Think of Twitter as the de facto arbiter of free speech.

This means that governance needs to be agile. And able to quickly react to changing circumstances. Imagine a court saying to Peter Thiel: “Sorry. That’s not how Roth IRAs are supposed to work. Now give us our tax on that $5B.” This is also essential in a technological world: one that is moving at unprecedented speeds, where getting it wrong can be catastrophic and one that is resource constrained. Agile patching is how we maintain security in the face of constant hacking—and also red teaming. In this context, both journalism and civil society are important checks on government.

I want to quickly mention two ideas for democracy, one old and one new. I’m not advocating for either. I’m just trying to open you up to new possibilities. The first is sortition. These are citizen assemblies brought together to study an issue and reach a policy decision. They were popular in ancient Greece and Renaissance Italy, and are increasingly being used today in Europe. The only vestige of this in the U.S. is the jury. But you can also think of trustees of an organization. The second idea is liquid democracy. This is a system where everybody has a proxy that they can transfer to someone else to vote on their behalf. Representatives hold those proxies, and their vote strength is proportional to the number of proxies they have. We have something like this in corporate proxy governance.

Both of these are algorithms for converting individual beliefs and preferences into policy decisions. Both of these are made easier through 21st century technologies. They are both democracies, but in new and different ways. And while they’re not immune to hacking, we can design them from the beginning with security in mind.

This points to technology as a key component of any solution. We know how to use technology to build systems of trust. Both the informal biological kind and the formal compliance kind. We know how to use technology to help align incentives, and to defend against hacking.

We talked about AI hacking; AI can also be used to defend against hacking, finding vulnerabilities in computer code, finding tax loopholes before they become law and uncovering attempts at surreptitious micro-legislation.

Think back to democracy as an information system. Can AI techniques be used to uncover our political preferences and turn them into policy outcomes, get feedback and then iterate? This would be more accurate than polling. And maybe even elections. Can an AI act as our representative? Could it do a better job than a human at voting the preferences of its constituents?

Can we have an AI in our pocket that votes on our behalf, thousands of times a day, based on the preferences it infers we have. Or maybe based on the preferences it infers we would have if we read up on the issues and weren’t swayed by misinformation. It’s just another algorithm for converting individual preferences into policy decisions. And it certainly solves the problem of people not paying attention to politics.

But slow down: This is rapidly devolving into technological solutionism. And we know that doesn’t work.

A general question to ask here is when do we allow algorithms to make decisions for us? Sometimes it’s easy. I’m happy to let my thermostat automatically turn my heat on and off or to let an AI drive a car or optimize the traffic lights in a city. I’m less sure about an AI that sets tax rates, or corporate regulations or foreign policy. Or an AI that tells us that it can’t explain why, but strongly urges us to declare war—right now. Each of these is harder because they are more complex systems: non-local, multi-agent, long-duration and so on. I also want any AI that works on my behalf to be under my control. And not controlled by a large corporate monopoly that allows me to use it.

And learned helplessness is an important consideration. We’re probably OK with no longer needing to know how to drive a car. But we don’t want a system that results in us forgetting how to run a democracy. Outcomes matter here, but so do mechanisms. Any AI system should engage individuals in the process of democracy, not replace them.

So while an AI that does all the hard work of governance might generate better policy outcomes. There is social value in a human-centric political system, even if it is less efficient. And more technologically efficient preference collection might not be better, even if it is more accurate.

Procedure and substance need to work together. There is a role for AI in decision making: moderating discussions, highlighting agreements and disagreements helping people reach consensus. But it is an independent good that we humans remain engaged in—and in charge of—the process of governance.

And that value is critical to making democracy function. Democratic knowledge isn’t something that’s out there to be gathered: It’s dynamic; it gets produced through the social processes of democracy. The term of art is “preference formation.” We’re not just passively aggregating preferences, we create them through learning, deliberation, negotiation and adaptation. Some of these processes are cooperative and some of these are competitive. Both are important. And both are needed to fuel the information system that is democracy.

We’re never going to remove conflict and competition from our political and economic systems. Human disagreement isn’t just a surface feature; it goes all the way down. We have fundamentally different aspirations. We want different ways of life. I talked about optimal policies. Even that notion is contested: optimal for whom, with respect to what, over what time frame? Disagreement is fundamental to democracy. We reach different policy conclusions based on the same information. And it’s the process of making all of this work that makes democracy possible.

So we actually can’t have a game where everybody wins. Our goal has to be to accommodate plurality, to harness conflict and disagreement, and not to eliminate it. While, at the same time, moving from a player-versus-player game to a player-versus-environment game.

There’s a lot missing from this talk. Like what these new political and economic governance systems should look like. Democracy and capitalism are intertwined in complex ways, and I don’t think we can recreate one without also recreating the other. My comments about agility lead to questions about authority and how that interplays with everything else. And how agility can be hacked as well. We haven’t even talked about tribalism in its many forms. In order for democracy to function, people need to care about the welfare of strangers who are not like them. We haven’t talked about rights or responsibilities. What is off limits to democracy is a huge discussion. And Butterin’s trilemma also matters here: that you can’t simultaneously build systems that are secure, distributed, and scalable.

I also haven’t given a moment’s thought to how to get from here to there. Everything I’ve talked about—incentives, hacking, power, complexity—also applies to any transition systems. But I think we need to have unconstrained discussions about what we’re aiming for. If for no other reason than to question our assumptions. And to imagine the possibilities. And while a lot of the AI parts are still science fiction, they’re not far-off science fiction.

I know we can’t clear the board and build a new governance structure from scratch. But maybe we can come up with ideas that we can bring back to reality.

To summarize, the systems of governance we designed at the start of the Industrial Age are ill-suited to the Information Age. Their incentive structures are all wrong. They’re insecure and they’re wasteful. They don’t generate optimal outcomes. At the same time we’re facing catastrophic risks to society due to powerful technologies. And a vastly constrained resource environment. We need to rethink our systems of governance; more cooperation and less competition and at scales that are suited to today’s problems and today’s technologies. With security and precautions built in. What comes after democracy might very well be more democracy, but it will look very different.

This feels like a challenge worthy of our security expertise.

This text is the transcript from a keynote speech delivered during the RSA Conference in San Francisco on April 25, 2023. It was previously published in Cyberscoop. I thought I posted it to my blog and Crypto-Gram last year, but it seems that I didn’t.

Posted on June 18, 2024 at 7:04 AM • View Comments

AI and the Indian Election

As India concluded the world’s largest election on June 5, 2024, with over 640 million votes counted, observers could assess how the various parties and factions used artificial intelligence technologies—and what lessons that holds for the rest of the world.

The campaigns made extensive use of AI, including deepfake impersonations of candidates, celebrities and dead politicians. By some estimates, millions of Indian voters viewed deepfakes.

But, despite fears of widespread disinformation, for the most part the campaigns, candidates and activists used AI constructively in the election. They used AI for typical political activities, including mudslinging, but primarily to better connect with voters.

Deepfakes without the deception

Political parties in India spent an estimated US$50 million on authorized AI-generated content for targeted communication with their constituencies this election cycle. And it was largely successful.

Indian political strategists have long recognized the influence of personality and emotion on their constituents, and they started using AI to bolster their messaging. Young and upcoming AI companies like The Indian Deepfaker, which started out serving the entertainment industry, quickly responded to this growing demand for AI-generated campaign material.

In January, Muthuvel Karunanidhi, former chief minister of the southern state of Tamil Nadu for two decades, appeared via video at his party’s youth wing conference. He wore his signature yellow scarf, white shirt, dark glasses and had his familiar stance—head slightly bent sideways. But Karunanidhi died in 2018. His party authorized the deepfake.

In February, the All-India Anna Dravidian Progressive Federation party’s official X account posted an audio clip of Jayaram Jayalalithaa, the iconic superstar of Tamil politics colloquially called “Amma” or “Mother.” Jayalalithaa died in 2016.

Meanwhile, voters received calls from their local representatives to discuss local issues—except the leader on the other end of the phone was an AI impersonation. Bhartiya Janta Party (BJP) workers like Shakti Singh Rathore have been frequenting AI startups to send personalized videos to specific voters about the government benefits they received and asking for their vote over WhatsApp.

Multilingual boost

Deepfakes were not the only manifestation of AI in the Indian elections. Long before the election began, Indian Prime Minister Narendra Modi addressed a tightly packed crowd celebrating links between the state of Tamil Nadu in the south of India and the city of Varanasi in the northern state of Uttar Pradesh. Instructing his audience to put on earphones, Modi proudly announced the launch of his “new AI technology” as his Hindi speech was translated to Tamil in real time.

In a country with 22 official languages and almost 780 unofficial recorded languages, the BJP adopted AI tools to make Modi’s personality accessible to voters in regions where Hindi is not easily understood. Since 2022, Modi and his BJP have been using the AI-powered tool Bhashini, embedded in the NaMo mobile app, to translate Modi’s speeches with voiceovers in Telugu, Tamil, Malayalam, Kannada, Odia, Bengali, Marathi and Punjabi.

As part of their demos, some AI companies circulated their own viral versions of Modi’s famous monthly radio show “Mann Ki Baat,” which loosely translates to “From the Heart,” which they voice cloned to regional languages.

Adversarial uses

Indian political parties doubled down on online trolling, using AI to augment their ongoing meme wars. Early in the election season, the Indian National Congress released a short clip to its 6 million followers on Instagram, taking the title track from a new Hindi music album named “Chor” (thief). The video grafted Modi’s digital likeness onto the lead singer and cloned his voice with reworked lyrics critiquing his close ties to Indian business tycoons.

The BJP retaliated with its own video, on its 7-million-follower Instagram account, featuring a supercut of Modi campaigning on the streets, mixed with clips of his supporters but set to unique music. It was an old patriotic Hindi song sung by famous singer Mahendra Kapoor, who passed away in 2008 but was resurrected with AI voice cloning.

Modi himself quote-tweeted an AI-created video of him dancing—a common meme that alters footage of rapper Lil Yachty on stage—commenting “such creativity in peak poll season is truly a delight.”

In some cases, the violent rhetoric in Modi’s campaign that put Muslims at risk and incited violence was conveyed using generative AI tools, but the harm can be traced back to the hateful rhetoric itself and not necessarily the AI tools used to spread it.

The Indian experience

India is an early adopter, and the country’s experiments with AI serve as an illustration of what the rest of the world can expect in future elections. The technology’s ability to produce nonconsensual deepfakes of anyone can make it harder to tell truth from fiction, but its consensual uses are likely to make democracy more accessible.

The Indian election’s embrace of AI that began with entertainment, political meme wars, emotional appeals to people, resurrected politicians and persuasion through personalized phone calls to voters has opened a pathway for the role of AI in participatory democracy.

The surprise outcome of the election, with the BJP’s failure to win its predicted parliamentary majority, and India’s return to a deeply competitive political system especially highlights the possibility for AI to have a positive role in deliberative democracy and representative governance.

Lessons for the world’s democracies

It’s a goal of any political party or candidate in a democracy to have more targeted touch points with their constituents. The Indian elections have shown a unique attempt at using AI for more individualized communication across linguistically and ethnically diverse constituencies, and making their messages more accessible, especially to rural, low-income populations.

AI and the future of participatory democracy could make constituent communication not just personalized but also a dialogue, so voters can share their demands and experiences directly with their representatives—at speed and scale.

India can be an example of taking its recent fluency in AI-assisted party-to-people communications and moving it beyond politics. The government is already using these platforms to provide government services to citizens in their native languages.

If used safely and ethically, this technology could be an opportunity for a new era in representative governance, especially for the needs and experiences of people in rural areas to reach Parliament.

This essay was written with Vandinika Shukla and previously appeared in The Conversation.

Posted on June 13, 2024 at 7:02 AM • View Comments

Using AI for Political Polling

Public polling is a critical function of modern political campaigns and movements, but it isn’t what it once was. Recent US election cycles have produced copious postmortems explaining both the successes and the flaws of public polling. There are two main reasons polling fails.

First, nonresponse has skyrocketed. It’s radically harder to reach people than it used to be. Few people fill out surveys that come in the mail anymore. Few people answer their phone when a stranger calls. Pew Research reported that 36% of the people they called in 1997 would talk to them, but only 6% by 2018. Pollsters worldwide have faced similar challenges.

Second, people don’t always tell pollsters what they really think. Some hide their true thoughts because they are embarrassed about them. Others behave as a partisan, telling the pollster what they think their party wants them to say—or what they know the other party doesn’t want to hear.

Despite these frailties, obsessive interest in polling nonetheless consumes our politics. Headlines more likely tout the latest changes in polling numbers than the policy issues at stake in the campaign. This is a tragedy for a democracy. We should treat elections like choices that have consequences for our lives and well-being, not contests to decide who gets which cushy job.

Polling Machines?

AI could change polling. AI can offer the ability to instantaneously survey and summarize the expressed opinions of individuals and groups across the web, understand trends by demographic, and offer extrapolations to new circumstances and policy issues on par with human experts. The politicians of the (near) future won’t anxiously pester their pollsters for information about the results of a survey fielded last week: they’ll just ask a chatbot what people think. This will supercharge our access to realtime, granular information about public opinion, but at the same time it might also exacerbate concerns about the quality of this information.

I know it sounds impossible, but stick with us.

Large language models, the AI foundations behind tools like ChatGPT, are built on top of huge corpuses of data culled from the Internet. These are models trained to recapitulate what millions of real people have written in response to endless topics, contexts, and scenarios. For a decade or more, campaigns have trawled social media, looking for hints and glimmers of how people are reacting to the latest political news. This makes asking questions of an AI chatbot similar in spirit to doing analytics on social media, except that they are generative: you can ask them new questions that no one has ever posted about before, you can generate more data from populations too small to measure robustly, and you can immediately ask clarifying questions of your simulated constituents to better understand their reasoning

Researchers and firms are already using LLMs to simulate polling results. Current techniques are based on the ideas of AI agents. An AI agent is an instance of an AI model that has been conditioned to behave in a certain way. For example, it may be primed to respond as if it is a person with certain demographic characteristics and can access news articles from certain outlets. Researchers have set up populations of thousands of AI agents that respond as if they are individual members of a survey population, like humans on a panel that get called periodically to answer questions.

The big difference between humans and AI agents is that the AI agents always pick up the phone, so to speak, no matter how many times you contact them. A political candidate or strategist can ask an AI agent whether voters will support them if they take position A versus B, or tweaks of those options, like policy A-1 versus A-2. They can ask that question of male voters versus female voters. They can further limit the query to married male voters of retirement age in rural districts of Illinois without college degrees who lost a job during the last recession; the AI will integrate as much context as you ask.

What’s so powerful about this system is that it can generalize to new scenarios and survey topics, and spit out a plausible answer, even if its accuracy is not guaranteed. In many cases, it will anticipate those responses at least as well as a human political expert. And if the results don’t make sense, the human can immediately prompt the AI with a dozen follow-up questions.

Making AI agents better polling subjects

When we ran our own experiments in this kind of AI use case with the earliest versions of the model behind ChatGPT (GPT-3.5), we found that it did a fairly good job at replicating human survey responses. The ChatGPT agents tended to match the responses of their human counterparts fairly well across a variety of survey questions, such as support for abortion and approval of the US Supreme Court. The AI polling results had average responses, and distributions across demographic properties such as age and gender, similar to real human survey panels.

Our major systemic failure happened on a question about US intervention in the Ukraine war.  In our experiments, the AI agents conditioned to be liberal were predominantly opposed to US intervention in Ukraine and likened it to the Iraq war. Conservative AI agents gave hawkish responses supportive of US intervention. This is pretty much what most political experts would have expected of the political equilibrium in US foreign policy at the start of the decade but was exactly wrong in the politics of today.

This mistake has everything to do with timing. The humans were asked the question after Russia’s full-scale invasion in 2022, whereas the AI model was trained using data that only covered events through September 2021. The AI got it wrong because it didn’t know how the politics had changed. The model lacked sufficient context on crucially relevant recent events.

We believe AI agents can overcome these shortcomings. While AI models are dependent on  the data they are trained with, and all the limitations inherent in that, what makes AI agents special is that they can automatically source and incorporate new data at the time they are asked a question. AI models can update the context in which they generate opinions by learning from the same sources that humans do. Each AI agent in a simulated panel can be exposed to the same social and media news sources as humans from that same demographic before they respond to a survey question. This works because AI agents can follow multi-step processes, such as reading a question, querying a defined database of information (such as Google, or the New York Times, or Fox News, or Reddit), and then answering a question.

In this way, AI polling tools can simulate exposing their synthetic survey panel to whatever news is most relevant to a topic and likely to emerge in each AI agent’s own echo chamber. And they can query for other relevant contextual information, such as demographic trends and historical data. Like human pollsters, they can try to refine their expectations on the basis of factors like how expensive homes are in a respondent’s neighborhood, or how many people in that district turned out to vote last cycle.

Likely use cases for AI polling

AI polling will be irresistible to campaigns, and to the media. But research is already revealing when and where this tool will fail. While AI polling will always have limitations in accuracy, that makes them similar to, not different from, traditional polling. Today’s pollsters are challenged to reach sample sizes large enough to measure statistically significant differences between similar populations, and the issues of nonresponse and inauthentic response can make them systematically wrong. Yet for all those shortcomings, both traditional and AI-based polls will still be useful. For all the hand-wringing and consternation over the accuracy of US political polling, national issue surveys still tend to be accurate to within a few percentage points. If you’re running for a town council seat or in a neck-and-neck national election, or just trying to make the right policy decision within a local government, you might care a lot about those small and localized differences. But if you’re looking to track directional changes over time, or differences between demographic groups, or to uncover insights about who responds best to what message, then these imperfect signals are sufficient to help campaigns and policymakers.

Where AI will work best is as an augmentation of more traditional human polls. Over time, AI tools will get better at anticipating human responses, and also at knowing when they will be most wrong or uncertain. They will recognize which issues and human communities are in the most flux, where the model’s training data is liable to steer it in the wrong direction. In those cases, AI models can send up a white flag and indicate that they need to engage human respondents to calibrate to real people’s perspectives. The AI agents can even be programmed to automate this. They can use existing survey tools—with all their limitations and latency—to query for authentic human responses when they need them.

This kind of human-AI polling chimera lands us, funnily enough, not too distant from where survey research is today. Decades of social science research has led to substantial innovations in statistical methodologies for analyzing survey data. Current polling methods already do substantial modeling and projecting to predictively model properties of a general population based on sparse survey samples. Today, humans fill out the surveys and computers fill in the gaps. In the future, it will be the opposite: AI will fill out the survey and, when the AI isn’t sure what box to check, humans will fill the gaps. So if you’re not comfortable with the idea that political leaders will turn to a machine to get intelligence about which candidates and policies you want, then you should have about as many misgivings about the present as you will the future.

And while the AI results could improve quickly, they probably won’t be seen as credible for some time. Directly asking people what they think feels more reliable than asking a computer what people think. We expect these AI-assisted polls will be initially used internally by campaigns, with news organizations relying on more traditional techniques. It will take a major election where AI is right and humans are wrong to change that.

This essay was written with Aaron Berger, Eric Gong, and Nathan Sanders, and previously appeared on the Harvard Kennedy School Ash Center’s website.

Posted on June 12, 2024 at 7:02 AM • View Comments

How AI Will Change Democracy

I don’t think it’s an exaggeration to predict that artificial intelligence will affect every aspect of our society. Not by doing new things. But mostly by doing things that are already being done by humans, perfectly competently.

Replacing humans with AIs isn’t necessarily interesting. But when an AI takes over a human task, the task changes.

In particular, there are potential changes over four dimensions: Speed, scale, scope and sophistication. The problem with AIs trading stocks isn’t that they’re better than humans—it’s that they’re faster. But computers are better at chess and Go because they use more sophisticated strategies than humans. We’re worried about AI-controlled social media accounts because they operate on a superhuman scale.

It gets interesting when changes in degree can become changes in kind. High-speed trading is fundamentally different than regular human trading. AIs have invented fundamentally new strategies in the game of Go. Millions of AI-controlled social media accounts could fundamentally change the nature of propaganda.

It’s these sorts of changes and how AI will affect democracy that I want to talk about.

To start, I want to list some of AI’s core competences. First, it is really good as a summarizer. Second, AI is good at explaining things, teaching with infinite patience. Third, and related, AI can persuade. Propaganda is an offshoot of this. Fourth, AI is fundamentally a prediction technology. Predictions about whether turning left or right will get you to your destination faster. Predictions about whether a tumor is cancerous might improve medical diagnoses. Predictions about which word is likely to come next can help compose an email. Fifth, AI can assess. Assessing requires outside context and criteria. AI is less good at assessing, but it’s getting better. Sixth, AI can decide. A decision is a prediction plus an assessment. We are already using AI to make all sorts of decisions.

How these competences translate to actual useful AI systems depends a lot on the details. We don’t know how far AI will go in replicating or replacing human cognitive functions. Or how soon that will happen. In constrained environments it can be easy. AIs already play chess and Go better than humans. Unconstrained environments are harder. There are still significant challenges to fully AI-piloted automobiles. The technologist Jaron Lanier has a nice quote, that AI does best when “human activities have been done many times before, but not in exactly the same way.”

In this talk, I am going to be largely optimistic about the technology. I’m not going to dwell on the details of how the AI systems might work. Much of what I am talking about is still in the future. Science fiction, but not unrealistic science fiction.

Where I am going to be less optimistic—and more realistic—is about the social implications of the technology. Again, I am less interested in how AI will substitute for humans. I’m looking more at the second-order effects of those substitutions: How the underlying systems will change because of changes in speed, scale, scope and sophistication. My goal is to imagine the possibilities. So that we might be prepared for their eventuality.

And as I go through the possibilities, keep in mind a few questions: Will the change distribute or consolidate power? Will it make people more or less personally involved in democracy? What needs to happen before people will trust AI in this context? What could go wrong if a bad actor subverted the AI in this context? And what can we do, as security technologists, to help?

I am thinking about democracy very broadly. Not just representations, or elections. Democracy as a system for distributing decisions evenly across a population. It’s a way of converting individual preferences into group decisions. And that includes bureaucratic decisions.

To that end, I want to discuss five different areas where AI will affect democracy: Politics, lawmaking, administration, the legal system and, finally, citizens themselves.

I: AI-assisted politicians

I’ve already said that AIs are good at persuasion. Politicians will make use of that. Pretty much everyone talks about AI propaganda. Politicians will make use of that, too. But let’s talk about how this might go well.

In the past, candidates would write books and give speeches to connect with voters. In the future, candidates will also use personalized chatbots to directly engage with voters on a variety of issues. AI can also help fundraise. I don’t have to explain the persuasive power of individually crafted appeals. AI can conduct polls. There’s some really interesting work into having large language models assume different personas and answer questions from their points of view. Unlike people, AIs are always available, will answer thousands of questions without getting tired or bored and are more reliable. This won’t replace polls, but it can augment them. AI can assist human campaign managers by coordinating campaign workers, creating talking points, doing media outreach and assisting get-out-the-vote efforts. These are all things that humans already do. So there’s no real news there.

The changes are largely in scale. AIs can engage with voters, conduct polls and fundraise at a scale that humans cannot—for all sizes of elections. They can also assist in lobbying strategies. AIs could also potentially develop more sophisticated campaign and political strategies than humans can. I expect an arms race as politicians start using these sorts of tools. And we don’t know if the tools will favor one political ideology over another.

More interestingly, future politicians will largely be AI-driven. I don’t mean that AI will replace humans as politicians. Absent a major cultural shift—and some serious changes in the law—that won’t happen. But as AI starts to look and feel more human, our human politicians will start to look and feel more like AI. I think we will be OK with it, because it’s a path we’ve been walking down for a long time. Any major politician today is just the public face of a complex socio-technical system. When the president makes a speech, we all know that they didn’t write it. When a legislator sends out a campaign email, we know that they didn’t write that either—even if they signed it. And when we get a holiday card from any of these people, we know that it was signed by an autopen. Those things are so much a part of politics today that we don’t even think about it. In the future, we’ll accept that almost all communications from our leaders will be written by AI. We’ll accept that they use AI tools for making political and policy decisions. And for planning their campaigns. And for everything else they do. None of this is necessarily bad. But it does change the nature of politics and politicians—just like television and the internet did.

II: AI-assisted legislators

AIs are already good at summarization. This can be applied to listening to constituents:  summarizing letters, comments and making sense of constituent inputs. Public meetings might be summarized. Here the scale of the problem is already overwhelming, and AI can make a big difference. Beyond summarizing, AI can highlight interesting arguments or detect bulk letter-writing campaigns. They can aid in political negotiating.

AIs can also write laws. In November 2023, Porto Alegre, Brazil became the first city to enact a law that was entirely written by AI. It had to do with water meters. One of the councilmen prompted ChatGPT, and it produced a complete bill. He submitted it to the legislature without telling anyone who wrote it. And the humans passed it without any changes.

A law is just a piece of generated text that a government agrees to adopt. And as with every other profession, policymakers will turn to AI to help them draft and revise text. Also, AI can take human-written laws and figure out what they actually mean. Lots of laws are recursive, referencing paragraphs and words of other laws. AIs are already good at making sense of all that.

This means that AI will be good at finding legal loopholes—or at creating legal loopholes. I wrote about this in my latest book, A Hacker’s Mind. Finding loopholes is similar to finding vulnerabilities in software. There’s also a concept called “micro-legislation.” That’s the smallest unit of law that makes a difference to someone. It could be a word or a punctuation mark. AIs will be good at inserting micro-legislation into larger bills. More positively, AI can help figure out unintended consequences of a policy change—by simulating how the change interacts with all the other laws and with human behavior.

AI can also write more complex law than humans can. Right now, laws tend to be general. With details to be worked out by a government agency. AI can allow legislators to propose, and then vote on, all of those details. That will change the balance of power between the legislative and the executive branches of government. This is less of an issue when the same party controls the executive and the legislative branches. It is a big deal when those branches of government are in the hands of different parties. The worry is that AI will give the most powerful groups more tools for propagating their interests.

AI can write laws that are impossible for humans to understand. There are two kinds of laws: specific laws, like speed limits, and laws that require judgment, like those that address reckless driving. Imagine that we train an AI on lots of street camera footage to recognize reckless driving and that it gets better than humans at identifying the sort of behavior that tends to result in accidents. And because it has real-time access to cameras everywhere, it can spot it everywhere. The AI won’t be able to explain its criteria: It would be a black-box neural net. But we could pass a law defining reckless driving by what that AI says. It would be a law that no human could ever understand. This could happen in all sorts of areas where judgment is part of defining what is illegal. We could delegate many things to the AI because of speed and scale. Market manipulation. Medical malpractice. False advertising. I don’t know if humans will accept this.

III: AI-assisted bureaucracy

Generative AI is already good at a whole lot of administrative paperwork tasks. It will only get better. I want to focus on a few places where it will make a big difference. It could aid in benefits administration—figuring out who is eligible for what. Humans do this today, but there is often a backlog because there aren’t enough humans. It could audit contracts. It could operate at scale, auditing all human-negotiated government contracts. It could aid in contracts negotiation. The government buys a lot of things and has all sorts of complicated rules. AI could help government contractors navigate those rules.

More generally, it could aid in negotiations of all kinds. Think of it as a strategic adviser. This is no different than a human but could result in more complex negotiations. Human negotiations generally center around only a few issues. Mostly because that’s what humans can keep in mind. AI versus AI negotiations could potentially involve thousands of variables simultaneously. Imagine we are using an AI to aid in some international trade negotiation and it suggests a complex strategy that is beyond human understanding. Will we blindly follow the AI? Will we be more willing to do so once we have some history with its accuracy?

And one last bureaucratic possibility: Could AI come up with better institutional designs than we have today? And would we implement them?

IV: AI-assisted legal system

When referring to an AI-assisted legal system, I mean this very broadly—both lawyering and judging and all the things surrounding those activities.

AIs can be lawyers. Early attempts at having AIs write legal briefs didn’t go well. But this is already changing as the systems get more accurate. Chatbots are now able to properly cite their sources and minimize errors. Future AIs will be much better at writing legalese, drastically reducing the cost of legal counsel. And there’s every indication that it will be able to do much of the routine work that lawyers do. So let’s talk about what this means.

Most obviously, it reduces the cost of legal advice and representation, giving it to people who currently can’t afford it. An AI public defender is going to be a lot better than an overworked not very good human public defender. But if we assume that human-plus-AI beats AI-only, then the rich get the combination, and the poor are stuck with just the AI.

It also will result in more sophisticated legal arguments. AI’s ability to search all of the law for precedents to bolster a case will be transformative.

AI will also change the meaning of a lawsuit. Right now, suing someone acts as a strong social signal because of the cost. If the cost drops to free, that signal will be lost. And orders of magnitude more lawsuits will be filed, which will overwhelm the court system.

Another effect could be gutting the profession. Lawyering is based on apprenticeship. But if most of the apprentice slots are filled by AIs, where do newly minted attorneys go to get training? And then where do the top human lawyers come from? This might not happen. AI-assisted lawyers might result in more human lawyering. We don’t know yet.

AI can help enforce the law. In a sense, this is nothing new. Automated systems already act as law enforcement—think speed trap cameras and Breathalyzers. But AI can take this kind of thing much further, like automatically identifying people who cheat on tax returns, identifying fraud on government service applications and watching all of the traffic cameras and issuing citations.

Again, the AI is performing a task for which we don’t have enough humans. And doing it faster, and at scale. This has the obvious problem of false positives. Which could be hard to contest if the courts believe that the computer is always right. This is a thing today: If a Breathalyzer says you’re drunk, it can be hard to contest the software in court. And also the problem of bias, of course: AI law enforcers may be more and less equitable than their human predecessors.

But most importantly, AI changes our relationship with the law. Everyone commits driving violations all the time. If we had a system of automatic enforcement, the way we all drive would change—significantly. Not everyone wants this future. Lots of people don’t want to fund the IRS, even though catching tax cheats is incredibly profitable for the government. And there are legitimate concerns as to whether this would be applied equitably.

AI can help enforce regulations. We have no shortage of rules and regulations. What we have is a shortage of time, resources and willpower to enforce them, which means that lots of companies know that they can ignore regulations with impunity. AI can change this by decoupling the ability to enforce rules from the resources necessary to do it. This makes enforcement more scalable and efficient. Imagine putting cameras in every slaughterhouse in the country looking for animal welfare violations or fielding an AI in every warehouse camera looking for labor violations. That could create an enormous shift in the balance of power between government and corporations—which means that it will be strongly resisted by corporate power.

AIs can provide expert opinions in court. Imagine an AI trained on millions of traffic accidents, including video footage, telemetry from cars and previous court cases. The AI could provide the court with a reconstruction of the accident along with an assignment of fault. AI could do this in a lot of cases where there aren’t enough human experts to analyze the data—and would do it better, because it would have more experience.

AIs can also perform judging tasks, weighing evidence and making decisions, probably not in actual courtrooms, at least not anytime soon, but in other contexts. There are many areas of government where we don’t have enough adjudicators. Automated adjudication has the potential to offer everyone immediate justice. Maybe the AI does the first level of adjudication and humans handle appeals. Probably the first place we’ll see this is in contracts. Instead of the parties agreeing to binding arbitration to resolve disputes, they’ll agree to binding arbitration by AI. This would significantly decrease cost of arbitration. Which would probably significantly increase the number of disputes.

So, let’s imagine a world where dispute resolution is both cheap and fast. If you and I are business partners, and we have a disagreement, we can get a ruling in minutes. And we can do it as many times as we want—multiple times a day, even. Will we lose the ability to disagree and then resolve our disagreements on our own? Or will this make it easier for us to be in a partnership and trust each other?

V: AI-assisted citizens

AI can help people understand political issues by explaining them. We can imagine both partisan and nonpartisan chatbots. AI can also provide political analysis and commentary. And it can do this at every scale. Including for local elections that simply aren’t important enough to attract human journalists. There is a lot of research going on right now on AI as moderator, facilitator, and consensus builder. Human moderators are still better, but we don’t have enough human moderators. And AI will improve over time. AI can moderate at scale, giving the capability to every decision-making group—or chatroom—or local government meeting.

AI can act as a government watchdog. Right now, much local government effectively happens in secret because there are no local journalists covering public meetings. AI can change that, providing summaries and flagging changes in position.

AIs can help people navigate bureaucracies by filling out forms, applying for services and contesting bureaucratic actions. This would help people get the services they deserve, especially disadvantaged people who have difficulty navigating these systems. Again, this is a task that we don’t have enough qualified humans to perform. It sounds good, but not everyone wants this. Administrative burdens can be deliberate.

Finally, AI can eliminate the need for politicians. This one is further out there, but bear with me. Already there is research showing AI can extrapolate our political preferences. An AI personal assistant trained on and continuously attuned to your political preferences could advise you, including what to support and who to vote for. It could possibly even vote on your behalf or, more interestingly, act as your personal representative.

This is where it gets interesting. Our system of representative democracy empowers elected officials to stand in for our collective preferences. But that has obvious problems. Representatives are necessary because people don’t pay attention to politics. And even if they did, there isn’t enough room in the debate hall for everyone to fit. So we need to pick one of us to pass laws in our name. But that selection process is incredibly inefficient. We have complex policy wants and beliefs and can make complex trade-offs. The space of possible policy outcomes is equally complex. But we can’t directly debate the policies. We can only choose one of two—or maybe a few more—candidates to do that for us. This has been called democracy’s “lossy bottleneck.” AI can change this. We can imagine a personal AI directly participating in policy debates on our behalf along with millions of other personal AIs and coming to a consensus on policy.

More near term, AIs can result in more ballot initiatives. Instead of five or six, there might be five or six hundred, as long as the AI can reliably advise people on how to vote. It’s hard to know whether this is a good thing. I don’t think we want people to become politically passive because the AI is taking care of it. But it could result in more legislation that the majority actually wants.

Where will AI take us?

That’s my list. Again, watch where changes of degree result in changes in kind. The sophistication of AI lawmaking will mean more detailed laws, which will change the balance of power between the executive and the legislative branches. The scale of AI lawyering means that litigation becomes affordable to everyone, which will mean an explosion in the amount of litigation. The speed of AI adjudication means that contract disputes will get resolved much faster, which will change the nature of settlements. The scope of AI enforcement means that some laws will become impossible to evade, which will change how the rich and powerful think about them.

I think this is all coming. The time frame is hazy, but the technology is moving in these directions.

All of these applications need security of one form or another. Can we provide confidentiality, integrity and availability where it is needed? AIs are just computers. As such, they have all the security problems regular computers have—plus the new security risks stemming from AI and the way it is trained, deployed and used. Like everything else in security, it depends on the details.

First, the incentives matter. In some cases, the user of the AI wants it to be both secure and accurate. In some cases, the user of the AI wants to subvert the system. Think about prompt injection attacks. In most cases, the owners of the AIs aren’t the users of the AI. As happened with search engines and social media, surveillance and advertising are likely to become the AI’s business model. And in some cases, what the user of the AI wants is at odds with what society wants.

Second, the risks matter. The cost of getting things wrong depends a lot on the application. If a candidate’s chatbot suggests a ridiculous policy, that’s easily corrected. If an AI is helping someone fill out their immigration paperwork, a mistake can get them deported. We need to understand the rate of AI mistakes versus the rate of human mistakes—and also realize that AI mistakes are viewed differently than human mistakes. There are also different types of mistakes: false positives versus false negatives. But also, AI systems can make different kinds of mistakes than humans do—and that’s important. In every case, the systems need to be able to correct mistakes, especially in the context of democracy.

Many of the applications are in adversarial environments. If two countries are using AI to assist in trade negotiations, they are both going to try to hack each other’s AIs. This will include attacks against the AI models but also conventional attacks against the computers and networks that are running the AIs. They’re going to want to subvert, eavesdrop on or disrupt the other’s AI.

Some AI applications will need to run in secure environments. Large language models work best when they have access to everything, in order to train. That goes against traditional classification rules about compartmentalization.

Fourth, power matters. AI is a technology that fundamentally magnifies power of the humans who use it, but not equally across users or applications. Can we build systems that reduce power imbalances rather than increase them? Think of the privacy versus surveillance debate in the context of AI.

And similarly, equity matters. Human agency matters.

And finally, trust matters. Whether or not to trust an AI is less about the AI and more about the application. Some of these AI applications are individual. Some of these applications are societal. Whether something like “fairness” matters depends on this. And there are many competing definitions of fairness that depend on the details of the system and the application. It’s the same with transparency. The need for it depends on the application and the incentives. Democratic applications are likely to require more transparency than corporate ones and probably AI models that are not owned and run by global tech monopolies.

All of these security issues are bigger than AI or democracy. Like all of our security experience, applying it to these new systems will require some new thinking.

AI will be one of humanity’s most important inventions. That’s probably true. What we don’t know is if this is the moment we are inventing it. Or if today’s systems are yet more over-hyped technologies. But these are security conversations we are going to need to have eventually.

AI is fundamentally a power-enhancing technology. We need to ensure that it distributes power and doesn’t further concentrate it.

AI is coming for democracy. Whether the changes are a net positive or negative depends on us. Let’s help tilt things to the positive.

This essay is adapted from a keynote speech delivered at the RSA Conference in San Francisco on May 7, 2024. It originally appeared in Cyberscoop.

Posted on May 31, 2024 at 7:04 AM • View Comments

Essays from the Second IWORD

The Ash Center has posted a series of twelve essays stemming from the Second Interdisciplinary Workshop on Reimagining Democracy (IWORD 2023).

We are starting to think about IWORD 2024 this December.

Posted on March 8, 2024 at 1:38 PM • View Comments

How Public AI Can Strengthen Democracy

With the world’s focus turning to misinformation,  manipulation, and outright propaganda ahead of the 2024 U.S. presidential election, we know that democracy has an AI problem. But we’re learning that AI has a democracy problem, too. Both challenges must be addressed for the sake of democratic governance and public protection.

Just three Big Tech firms (Microsoft, Google, and Amazon) control about two-thirds of the global market for the cloud computing resources used to train and deploy AI models. They have a lot of the AI talent, the capacity for large-scale innovation, and face few public regulations for their products and activities.

The increasingly centralized control of AI is an ominous sign for the co-evolution of democracy and technology. When tech billionaires and corporations steer AI, we get AI that tends to reflect the interests of tech billionaires and corporations, instead of the general public or ordinary consumers.

To benefit society as a whole we also need strong public AI as a counterbalance to corporate AI, as well as stronger democratic institutions to govern all of AI.

One model for doing this is an AI Public Option, meaning AI systems such as foundational large-language models designed to further the public interest. Like public roads and the federal postal system, a public AI option could guarantee universal access to this transformative technology and set an implicit standard that private services must surpass to compete.

Widely available public models and computing infrastructure would yield numerous benefits to the U.S. and to broader society. They would provide a mechanism for public input and oversight on the critical ethical questions facing AI development, such as whether and how to incorporate copyrighted works in model training, how to distribute access to private users when demand could outstrip cloud computing capacity, and how to license access for sensitive applications ranging from policing to medical use. This would serve as an open platform for innovation, on top of which researchers and small businesses—as well as mega-corporations—could build applications and experiment.

Versions of public AI, similar to what we propose here, are not unprecedented. Taiwan, a leader in global AI, has innovated in both the public development and governance of AI. The Taiwanese government has invested more than $7 million in developing their own large-language model aimed at countering AI models developed by mainland Chinese corporations. In seeking to make “AI development more democratic,” Taiwan’s Minister of Digital Affairs, Audrey Tang, has joined forces with the Collective Intelligence Project to introduce Alignment Assemblies that will allow public collaboration with corporations developing AI, like OpenAI and Anthropic. Ordinary citizens are asked to weigh in on AI-related issues through AI chatbots which, Tang argues, makes it so that “it’s not just a few engineers in the top labs deciding how it should behave but, rather, the people themselves.”

A variation of such an AI Public Option, administered by a transparent and accountable public agency, would offer greater guarantees about the availability, equitability, and sustainability of AI technology for all of society than would exclusively private AI development.

Training AI models is a complex business that requires significant technical expertise; large, well-coordinated teams; and significant trust to operate in the public interest with good faith. Popular though it may be to criticize Big Government, these are all criteria where the federal bureaucracy has a solid track record, sometimes superior to corporate America.

After all, some of the most technologically sophisticated projects in the world, be they orbiting astrophysical observatories, nuclear weapons, or particle colliders, are operated by U.S. federal agencies. While there have been high-profile setbacks and delays in many of these projects—the Webb space telescope cost billions of dollars and decades of time more than originally planned—private firms have these failures too. And, when dealing with high-stakes tech, these delays are not necessarily unexpected.

Given political will and proper financial investment by the federal government, public investment could sustain through technical challenges and false starts, circumstances that endemic short-termism might cause corporate efforts to redirect, falter, or even give up.

The Biden administration’s recent Executive Order on AI opened the door to create a federal AI development and deployment agency that would operate under political, rather than market, oversight. The Order calls for a National AI Research Resource pilot program to establish “computational, data, model, and training resources to be made available to the research community.”

While this is a good start, the U.S. should go further and establish a services agency rather than just a research resource. Much like the federal Centers for Medicare & Medicaid Services (CMS) administers public health insurance programs, so too could a federal agency dedicated to AI—a Centers for AI Services—provision and operate Public AI models. Such an agency can serve to democratize the AI field while also prioritizing the impact of such AI models on democracy—hitting two birds with one stone.

Like private AI firms, the scale of the effort, personnel, and funding needed for a public AI agency would be large—but still a drop in the bucket of the federal budget. OpenAI has fewer than 800 employees compared to CMS’s 6,700 employees and annual budget of more than $2 trillion. What’s needed is something in the middle, more on the scale of the National Institute of Standards and Technology, with its 3,400 staff, $1.65 billion annual budget in FY 2023, and extensive academic and industrial partnerships. This is a significant investment, but a rounding error on congressional appropriations like 2022’s $50 billion  CHIPS Act to bolster domestic semiconductor production, and a steal for the value it could produce. The investment in our future—and the future of democracy—is well worth it.

What services would such an agency, if established, actually provide? Its principal responsibility should be the innovation, development, and maintenance of foundational AI models—created under best practices, developed in coordination with academic and civil society leaders, and made available at a reasonable and reliable cost to all US consumers.

Foundation models are large-scale AI models on which a diverse array of tools and applications can be built. A single foundation model can transform and operate on diverse data inputs that may range from text in any language and on any subject; to images, audio, and video; to structured data like sensor measurements or financial records. They are generalists which can be fine-tuned to accomplish many specialized tasks. While there is endless opportunity for innovation in the design and training of these models, the essential techniques and architectures have been well established.

Federally funded foundation AI models would be provided as a public service, similar to a health care private option. They would not eliminate opportunities for private foundation models, but they would offer a baseline of price, quality, and ethical development practices that corporate players would have to match or exceed to compete.

And as with public option health care, the government need not do it all. It can contract with private providers to assemble the resources it needs to provide AI services. The U.S. could also subsidize and incentivize the behavior of key supply chain operators like semiconductor manufacturers, as we have already done with the CHIPS act, to help it provision the infrastructure it needs.

The government may offer some basic services on top of their foundation models directly to consumers: low hanging fruit like chatbot interfaces and image generators. But more specialized consumer-facing products like customized digital assistants, specialized-knowledge systems, and bespoke corporate solutions could remain the provenance of private firms.

The key piece of the ecosystem the government would dictate when creating an AI Public Option would be the design decisions involved in training and deploying AI foundation models. This is the area where transparency, political oversight, and public participation could affect more democratically-aligned outcomes than an unregulated private market.

Some of the key decisions involved in building AI foundation models are what data to use, how to provide pro-social feedback to “align” the model during training, and whose interests to prioritize when mitigating harms during deployment. Instead of ethically and legally questionable scraping of content from the web, or of users’ private data that they never knowingly consented for use by AI, public AI models can use public domain works, content licensed by the government, as well as data that citizens consent to be used for public model training.

Public AI models could be reinforced by labor compliance with U.S. employment laws and public sector employment best practices. In contrast, even well-intentioned corporate projects sometimes have committed labor exploitation and violations of public trust, like Kenyan gig workers giving endless feedback on the most disturbing inputs and outputs of AI models at profound personal cost.

And instead of relying on the promises of profit-seeking corporations to balance the risks and benefits of who AI serves, democratic processes and political oversight could regulate how these models function. It is likely impossible for AI systems to please everybody, but we can choose to have foundation AI models that follow our democratic principles and protect minority rights under majority rule.

Foundation models funded by public appropriations (at a scale modest for the federal government) would obviate the need for exploitation of consumer data and would be a bulwark against anti-competitive practices, making these public option services a tide to lift all boats: individuals’ and corporations’ alike. However, such an agency would be created among shifting political winds that, recent history has shown, are capable of alarming and unexpected gusts. If implemented, the administration of public AI can and must be different. Technologies essential to the fabric of daily life cannot be uprooted and replanted every four to eight years. And the power to build and serve public AI must be handed to democratic institutions that act in good faith to uphold constitutional principles.

Speedy and strong legal regulations might forestall the urgent need for development of public AI. But such comprehensive regulation does not appear to be forthcoming. Though several large tech companies have said they will take important steps to protect democracy in the lead up to the 2024 election, these pledges are voluntary and in places nonspecific. The U.S. federal government is little better as it has been slow to take steps toward corporate AI legislation and regulation (although a new bipartisan task force in the House of Representatives seems determined to make progress). On the state level, only four jurisdictions have successfully passed legislation that directly focuses on regulating AI-based misinformation in elections. While other states have proposed similar measures, it is clear that comprehensive regulation is, and will likely remain for the near future, far behind the pace of AI advancement. While we wait for federal and state government regulation to catch up, we need to simultaneously seek alternatives to corporate-controlled AI.

In the absence of a public option, consumers should look warily to two recent markets that have been consolidated by tech venture capital. In each case, after the victorious firms established their dominant positions, the result was exploitation of their userbases and debasement of their products. One is online search and social media, where the dominant rise of Facebook and Google atop a free-to-use, ad supported model demonstrated that, when you’re not paying, you are the product. The result has been a widespread erosion of online privacy and, for democracy, a corrosion of the information market on which the consent of the governed relies. The other is ridesharing, where a decade of VC-funded subsidies behind Uber and Lyft squeezed out the competition until they could raise prices.

The need for competent and faithful administration is not unique to AI, and it is not a problem we can look to AI to solve. Serious policymakers from both sides of the aisle should recognize the imperative for public-interested leaders not to abdicate control of the future of AI to corporate titans. We do not need to reinvent our democracy for AI, but we do need to renovate and reinvigorate it to offer an effective alternative to untrammeled corporate control that could erode our democracy.

This essay was written with Nathan Sanders and Norman Eisen, and originally appeared in Brookings.

Posted on March 7, 2024 at 7:00 AM • View Comments

Second Interdisciplinary Workshop on Reimagining Democracy

Last month, I convened the Second Interdisciplinary Workshop on Reimagining Democracy (IWORD 2023) at the Harvard Kennedy School Ash Center. As with IWORD 2022, the goal was to bring together a diverse set of thinkers and practitioners to talk about how democracy might be reimagined for the twenty-first century.

My thinking is very broad here. Modern democracy was invented in the mid-eighteenth century, using mid-eighteenth-century technology. Were democracy to be invented from scratch today, with today’s technologies, it would look very different. Representation would look different. Adjudication would look different. Resource allocation and reallocation would look different. Everything would look different, because we would have much more powerful technology to build on and no legacy systems to worry about.

Such speculation is not realistic, of course, but it’s still valuable. Everyone seems to be talking about ways to reform our existing systems. That’s critically important, but it’s also myopic. It represents a hill-climbing strategy of continuous improvements. We also need to think about discontinuous changes that you can’t easily get to from here; otherwise, we’ll be forever stuck at local maxima.

I wrote about the philosophy more in this essay about IWORD 2022. IWORD 2023 was equally fantastic, easily the most intellectually stimulating two days of my year. The event is like that; the format results in a firehose of interesting.

Summaries of all the talks are in the first set of comments below. (You can read a similar summary of IWORD 2022 here.) Thank you to the Ash Center and the Belfer Center at Harvard Kennedy School, and the Knight Foundation, for the funding to make this possible.

Next year, I hope to take the workshop out of Harvard and somewhere else. I would like it to live on for as long as it is valuable.

Now, I really want to explain the format in detail, because it works so well.

I used a workshop format I and others invented for another interdisciplinary workshop: Security and Human Behavior, or SHB. It’s a two-day event. Each day has four ninety-minute panels. Each panel has six speakers, each of whom presents for ten minutes. Then there are thirty minutes of questions and comments from the audience. Breaks and meals round out the day.

The workshop is limited to forty-eight attendees, which means that everyone is on a panel. This is important: every attendee is a speaker. And attendees commit to being there for the whole workshop; no giving your talk and then leaving. This makes for a very collaborative environment. The short presentations means that no one can get too deep into details or jargon. This is important for an interdisciplinary event. Everyone is interesting for ten minutes.

The final piece of the workshop is the social events. We have a night-before opening reception, a conference dinner after the first day, and a final closing reception after the second day. Good food is essential.

Honestly, it’s great but it’s also it’s exhausting. Everybody is interesting for ten minutes. There’s no down time to zone out or check email. And even though a shorter event would be easier to deal with, the numbers all fit together in a way that’s hard to change. A one-day event means only twenty-four attendees/speakers, and that’s not a critical mass. More people per panel doesn’t work. Not everyone speaking creates a speaker/audience hierarchy, which I want to avoid. And a three-day, slower-paced event is too long. I’ve thought about it long and hard; the format I’m using is optimal.

Posted on January 8, 2024 at 7:03 AM • View Comments

AI and Lossy Bottlenecks

Artificial intelligence is poised to upend much of society, removing human limitations inherent in many systems. One such limitation is information and logistical bottlenecks in decision-making.

Traditionally, people have been forced to reduce complex choices to a small handful of options that don’t do justice to their true desires. Artificial intelligence has the potential to remove that limitation. And it has the potential to drastically change how democracy functions.

AI researcher Tantum Collins and I, a public-interest technology scholar, call this AI overcoming “lossy bottlenecks.” Lossy is a term from information theory that refers to imperfect communications channels—that is, channels that lose information.

Multiple-choice practicality

Imagine your next sit-down dinner and being able to have a long conversation with a chef about your meal. You could end up with a bespoke dinner based on your desires, the chef’s abilities and the available ingredients. This is possible if you are cooking at home or hosted by accommodating friends.

But it is infeasible at your average restaurant: The limitations of the kitchen, the way supplies have to be ordered and the realities of restaurant cooking make this kind of rich interaction between diner and chef impossible. You get a menu of a few dozen standardized options, with the possibility of some modifications around the edges.

That’s a lossy bottleneck. Your wants and desires are rich and multifaceted. The array of culinary outcomes are equally rich and multifaceted. But there’s no scalable way to connect the two. People are forced to use multiple-choice systems like menus to simplify decision-making, and they lose so much information in the process.

People are so used to these bottlenecks that we don’t even notice them. And when we do, we tend to assume they are the inevitable cost of scale and efficiency. And they are. Or, at least, they were.

The possibilities

Artificial intelligence has the potential to overcome this limitation. By storing rich representations of people’s preferences and histories on the demand side, along with equally rich representations of capabilities, costs and creative possibilities on the supply side, AI systems enable complex customization at scale and low cost. Imagine walking into a restaurant and knowing that the kitchen has already started work on a meal optimized for your tastes, or being presented with a personalized list of choices.

There have been some early attempts at this. People have used ChatGPT to design meals based on dietary restrictions and what they have in the fridge. It’s still early days for these technologies, but once they get working, the possibilities are nearly endless. Lossy bottlenecks are everywhere.

Take labor markets. Employers look to grades, diplomas and certifications to gauge candidates’ suitability for roles. These are a very coarse representation of a job candidate’s abilities. An AI system with access to, for example, a student’s coursework, exams and teacher feedback as well as detailed information about possible jobs could provide much richer assessments of which employment matches do and don’t make sense.

Or apparel. People with money for tailors and time for fittings can get clothes made from scratch, but most of us are limited to mass-produced options. AI could hugely reduce the costs of customization by learning your style, taking measurements based on photos, generating designs that match your taste and using available materials. It would then convert your selections into a series of production instructions and place an order to an AI-enabled robotic production line.

Or software. Today’s computer programs typically use one-size-fits-all interfaces, with only minor room for modification, but individuals have widely varying needs and working styles. AI systems that observe each user’s interaction styles and know what that person wants out of a given piece of software could take this personalization far deeper, completely redesigning interfaces to suit individual needs.

Removing democracy’s bottleneck

These examples are all transformative, but the lossy bottleneck that has the largest effect on society is in politics. It’s the same problem as the restaurant. As a complicated citizen, your policy positions are probably nuanced, trading off between different options and their effects. You care about some issues more than others and some implementations more than others.

If you had the knowledge and time, you could engage in the deliberative process and help create better laws than exist today. But you don’t. And, anyway, society can’t hold policy debates involving hundreds of millions of people. So you go to the ballot box and choose between two—or if you are lucky, four or five—individual representatives or political parties.

Imagine a system where AI removes this lossy bottleneck. Instead of trying to cram your preferences to fit into the available options, imagine conveying your political preferences in detail to an AI system that would directly advocate for specific policies on your behalf. This could revolutionize democracy.

a diagram of six vertical columns composed of squares of various white, grey and black shades

Ballots are bottlenecks that funnel a voter’s diverse views into a few options. AI representations of individual voters’ desires overcome this bottleneck, promising enacted policies that better align with voters’ wishes.
Tantum Collins, CC BY-ND

One way is by enhancing voter representation. By capturing the nuances of each individual’s political preferences in a way that traditional voting systems can’t, this system could lead to policies that better reflect the desires of the electorate. For example, you could have an AI device in your pocket—your future phone, for instance—that knows your views and wishes and continually votes in your name on an otherwise overwhelming number of issues large and small.

Combined with AI systems that personalize political education, it could encourage more people to participate in the democratic process and increase political engagement. And it could eliminate the problems stemming from elected representatives who reflect only the views of the majority that elected them—and sometimes not even them.

On the other hand, the privacy concerns resulting from allowing an AI such intimate access to personal data are considerable. And it’s important to avoid the pitfall of just allowing the AIs to figure out what to do: Human deliberation is crucial to a functioning democracy.

Also, there is no clear transition path from the representative democracies of today to these AI-enhanced direct democracies of tomorrow. And, of course, this is still science fiction.

First steps

These technologies are likely to be used first in other, less politically charged, domains. Recommendation systems for digital media have steadily reduced their reliance on traditional intermediaries. Radio stations are like menu items: Regardless of how nuanced your taste in music is, you have to pick from a handful of options. Early digital platforms were only a little better: “This person likes jazz, so we’ll suggest more jazz.”

Today’s streaming platforms use listener histories and a broad set of features describing each track to provide each user with personalized music recommendations. Similar systems suggest academic papers with far greater granularity than a subscription to a given journal, and movies based on more nuanced analysis than simply deferring to genres.

A world without artificial bottlenecks comes with risks—loss of jobs in the bottlenecks, for example—but it also has the potential to free people from the straitjackets that have long constrained large-scale human decision-making. In some cases—restaurants, for example—the impact on most people might be minor. But in others, like politics and hiring, the effects could be profound.

This essay originally appeared in The Conversation.

Posted on December 28, 2023 at 7:01 AM • View Comments

Ten Ways AI Will Change Democracy

Artificial intelligence will change so many aspects of society, largely in ways that we cannot conceive of yet. Democracy, and the systems of governance that surround it, will be no exception. In this short essay, I want to move beyond the “AI-generated disinformation” trope and speculate on some of the ways AI will change how democracy functions—in both large and small ways.

When I survey how artificial intelligence might upend different aspects of modern society, democracy included, I look at four different dimensions of change: speed, scale, scope, and sophistication. Look for places where changes in degree result in changes of kind. Those are where the societal upheavals will happen.

Some items on my list are still speculative, but none require science-fictional levels of technological advance. And we can see the first stages of many of them today. When reading about the successes and failures of AI systems, it’s important to differentiate between the fundamental limitations of AI as a technology, and the practical limitations of AI systems in the fall of 2023. Advances are happening quickly, and the impossible is becoming the routine. We don’t know how long this will continue, but my bet is on continued major technological advances in the coming years. Which means it’s going to be a wild ride.

So, here’s my list:

  1. AI as educator. We are already seeing AI serving the role of teacher. It’s much more effective for a student to learn a topic from an interactive AI chatbot than from a textbook. This has applications for democracy. We can imagine chatbots teaching citizens about different issues, such as climate change or tax policy. We can imagine candidates deploying chatbots of themselves, allowing voters to directly engage with them on various issues. A more general chatbot could know the positions of all the candidates, and help voters decide which best represents their position. There are a lot of possibilities here.
  2. AI as sense maker. There are many areas of society where accurate summarization is important. Today, when constituents write to their legislator, those letters get put into two piles—one for and another against—and someone compares the height of those piles. AI can do much better. It can provide a rich summary of the comments. It can help figure out which are unique and which are form letters. It can highlight unique perspectives. This same system can also work for comments to different government agencies on rulemaking processes—and on documents generated during the discovery process in lawsuits.
  3. AI as moderator, mediator, and consensus builder. Imagine online conversations in which AIs serve the role of moderator. This could ensure that all voices are heard. It could block hateful—or even just off-topic—comments. It could highlight areas of agreement and disagreement. It could help the group reach a decision. This is nothing that a human moderator can’t do, but there aren’t enough human moderators to go around. AI can give this capability to every decision-making group. At the extreme, an AI could be an arbiter—a judge—weighing evidence and making a decision. These capabilities don’t exist yet, but they are not far off.
  4. AI as lawmaker. We have already seen proposed legislation written by AI, albeit more as a stunt than anything else. But in the future AIs will help craft legislation, dealing with the complex ways laws interact with each other. More importantly, AIs will eventually be able to craft loopholes in legislation, ones potentially too complicated for people to easily notice. On the other side of that, AIs could be used to find loopholes in legislation—for both existing and pending laws. And more generally, AIs could be used to help develop policy positions.
  5. AI as political strategist. Right now, you can ask your favorite chatbot questions about political strategy: what legislation would further your political goals, what positions to publicly take, what campaign slogans to use. The answers you get won’t be very good, but that’ll improve with time. In the future we should expect politicians to make use of this AI expertise: not to follow blindly, but as another source of ideas. And as AIs become more capable at using tools, they can automatically conduct polls and focus groups to test out political ideas. There are a lot of possibilities here. AIs could also engage in fundraising campaigns, directly soliciting contributions from people.
  6. AI as lawyer. We don’t yet know which aspects of the legal profession can be done by AIs, but many routine tasks that are now handled by attorneys will soon be able to be completed by an AI. Early attempts at having AIs write legal briefs haven’t worked, but this will change as the systems get better at accuracy. Additionally, AIs can help people navigate government systems: filling out forms, applying for services, contesting bureaucratic actions. And future AIs will be much better at writing legalese, reducing the cost of legal counsel.
  7. AI as cheap reasoning generator. More generally, AI chatbots are really good at generating persuasive arguments. Today, writing out a persuasive argument takes time and effort, and our systems reflect that. We can easily imagine AIs conducting lobbying campaigns, generating and submitting comments on legislation and rulemaking. This also has applications for the legal system. For example: if it is suddenly easy to file thousands of court cases, this will overwhelm the courts. Solutions for this are hard. We could increase the cost of filing a court case, but that becomes a burden on the poor. The only solution might be another AI working for the court, dealing with the deluge of AI-filed cases—which doesn’t sound like a great idea.
  8. AI as law enforcer. Automated systems already act as law enforcement in some areas: speed trap cameras are an obvious example. AI can take this kind of thing much further, automatically identifying people who cheat on tax returns or when applying for government services. This has the obvious problem of false positives, which could be hard to contest if the courts believe that “the computer is always right.” Separately, future laws might be so complicated that only AIs are able to decide whether or not they are being broken. And, like breathalyzers, defendants might not be allowed to know how they work.
  9. AI as propagandist. AIs can produce and distribute propaganda faster than humans can. This is an obvious risk, but we don’t know how effective any of it will be. It makes disinformation campaigns easier, which means that more people will take advantage of them. But people will be more inured against the risks. More importantly, AI’s ability to summarize and understand text can enable much more effective censorship.
  10. AI as political proxy. Finally, we can imagine an AI voting on behalf of individuals. A voter could feed an AI their social, economic, and political preferences; or it can infer them by listening to them talk and watching their actions. And then it could be empowered to vote on their behalf, either for others who would represent them, or directly on ballot initiatives. On the one hand, this would greatly increase voter participation. On the other hand, it would further disengage people from the act of understanding politics and engaging in democracy.

When I teach AI policy at HKS, I stress the importance of separating the specific AI chatbot technologies in November of 2023 with AI’s technological possibilities in general. Some of the items on my list will soon be possible; others will remain fiction for many years. Similarly, our acceptance of these technologies will change. Items on that list that we would never accept today might feel routine in a few years. A judgeless courtroom seems crazy today, but so did a driverless car a few years ago. Don’t underestimate our ability to normalize new technologies. My bet is that we’re in for a wild ride.

This essay previously appeared on the Harvard Kennedy School Ash Center’s website.

Posted on November 13, 2023 at 7:09 AM • View Comments

AI and US Election Rules

If an AI breaks the rules for you, does that count as breaking the rules? This is the essential question being taken up by the Federal Election Commission this month, and public input is needed to curtail the potential for AI to take US campaigns (even more) off the rails.

At issue is whether candidates using AI to create deepfaked media for political advertisements should be considered fraud or legitimate electioneering. That is, is it allowable to use AI image generators to create photorealistic images depicting Trump hugging Anthony Fauci? And is it allowable to use dystopic images generated by AI in political attack ads?

For now, the answer to these questions is probably “yes.” These are fairly innocuous uses of AI, not any different than the old-school approach of hiring actors and staging a photoshoot, or using video editing software. Even in cases where AI tools will be put to scurrilous purposes, that’s probably legal in the US system. Political ads are, after all, a medium in which you are explicitly permitted to lie.

The concern over AI is a distraction, but one that can help draw focus to the real issue. What matters isn’t how political content is generated; what matters is the content itself and how it is distributed.

Future uses of AI by campaigns go far beyond deepfaked images. Campaigns will also use AI to personalize communications. Whereas the previous generation of social media microtargeting was celebrated for helping campaigns reach a precision of thousands or hundreds of voters, the automation offered by AI will allow campaigns to tailor their advertisements and solicitations to the individual.

Most significantly, AI will allow digital campaigning to evolve from a broadcast medium to an interactive one. AI chatbots representing campaigns are capable of responding to questions instantly and at scale, like a town hall taking place in every voter’s living room, simultaneously. Ron DeSantis’ presidential campaign has reportedly already started using OpenAI’s technology to handle text message replies to voters.

At the same time, it’s not clear whose responsibility it is to keep US political advertisements grounded in reality—if it is anyone’s. The FEC’s role is campaign finance, and is further circumscribed by the Supreme Court’s repeated stripping of its authorities. The Federal Communications Commission has much more expansive responsibility for regulating political advertising in broadcast media, as well as political robocalls and text communications. However, the FCC hasn’t done much in recent years to curtail political spam. The Federal Trade Commission enforces truth in advertising standards, but political campaigns have been largely exempted from these requirements on First Amendment grounds.

To further muddy the waters, much of the online space remains loosely regulated, even as campaigns have fully embraced digital tactics. There are still insufficient disclosure requirements for digital ads. Campaigns pay influencers to post on their behalf to circumvent paid advertising rules. And there are essentially no rules beyond the simple use of disclaimers for videos that campaigns post organically on their own websites and social media accounts, even if they are shared millions of times by others.

Almost everyone has a role to play in improving this situation.

Let’s start with the platforms. Google announced earlier this month that it would require political advertisements on YouTube and the company’s other advertising platforms to disclose when they use AI images, audio, and video that appear in their ads. This is to be applauded, but we cannot rely on voluntary actions by private companies to protect our democracy. Such policies, even when well-meaning, will be inconsistently devised and enforced.

The FEC should use its limited authority to stem this coming tide. The FEC’s present consideration of rulemaking on this issue was prompted by Public Citizen, which petitioned the Commission to “clarify that the law against ‘fraudulent misrepresentation’ (52 U.S.C. §30124) applies to deliberately deceptive AI-produced content in campaign communications.” The FEC’s regulation against fraudulent misrepresentation (C.F.R. §110.16) is very narrow; it simply restricts candidates from pretending to be speaking on behalf of their opponents in a “damaging” way.

Extending this to explicitly cover deepfaked AI materials seems appropriate. We should broaden the standards to robustly regulate the activity of fraudulent misrepresentation, whether the entity performing that activity is AI or human—but this is only the first step. If the FEC takes up rulemaking on this issue, it could further clarify what constitutes “damage.” Is it damaging when a PAC promoting Ron DeSantis uses an AI voice synthesizer to generate a convincing facsimile of the voice of his opponent Donald Trump speaking his own Tweeted words? That seems like fair play. What if opponents find a way to manipulate the tone of the speech in a way that misrepresents its meaning? What if they make up words to put in Trump’s mouth? Those use cases seem to go too far, but drawing the boundaries between them will be challenging.

Congress has a role to play as well. Senator Klobuchar and colleagues have been promoting both the existing Honest Ads Act and the proposed REAL Political Ads Act, which would expand the FEC’s disclosure requirements for content posted on the Internet and create a legal requirement for campaigns to disclose when they have used images or video generated by AI in political advertising. While that’s worthwhile, it focuses on the shiny object of AI and misses the opportunity to strengthen law around the underlying issues. The FEC needs more authority to regulate campaign spending on false or misleading media generated by any means and published to any outlet. Meanwhile, the FEC’s own Inspector General continues to warn Congress that the agency is stressed by flat budgets that don’t allow it to keep pace with ballooning campaign spending.

It is intolerable for such a patchwork of commissions to be left to wonder which, if any of them, has jurisdiction to act in the digital space. Congress should legislate to make clear that there are guardrails on political speech and to better draw the boundaries between the FCC, FEC, and FTC’s roles in governing political speech. While the Supreme Court cannot be relied upon to uphold common sense regulations on campaigning, there are strategies for strengthening regulation under the First Amendment. And Congress should allocate more funding for enforcement.

The FEC has asked Congress to expand its jurisdiction, but no action is forthcoming. The present Senate Republican leadership is seen as an ironclad barrier to expanding the Commission’s regulatory authority. Senate Majority Leader Mitch McConnell has a decades-long history of being at the forefront of the movement to deregulate American elections and constrain the FEC. In 2003, he brought the unsuccessful Supreme Court case against the McCain-Feingold campaign finance reform act (the one that failed before the Citizens United case succeeded).

The most impactful regulatory requirement would be to require disclosure of interactive applications of AI for campaigns—and this should fall under the remit of the FCC. If a neighbor texts me and urges me to vote for a candidate, I might find that meaningful. If a bot does it under the instruction of a campaign, I definitely won’t. But I might find a conversation with the bot—knowing it is a bot—useful to learn about the candidate’s platform and positions, as long as I can be confident it is going to give me trustworthy information.

The FCC should enter rulemaking to expand its authority for regulating peer-to-peer (P2P) communications to explicitly encompass interactive AI systems. And Congress should pass enabling legislation to back it up, giving it authority to act not only on the SMS text messaging platform, but also over the wider Internet, where AI chatbots can be accessed over the web and through apps.

And the media has a role. We can still rely on the media to report out what videos, images, and audio recordings are real or fake. Perhaps deepfake technology makes it impossible to verify the truth of what is said in private conversations, but this was always unstable territory.

What is your role? Those who share these concerns could submit a comment to the FEC’s open public comment process before October 16, urging it to use its available authority. We all know government moves slowly, but a show of public interest is necessary to get the wheels moving.

Ultimately, all these policy changes serve the purpose of looking beyond the shiny distraction of AI to create the authority to counter bad behavior by humans. Remember: behind every AI is a human who should be held accountable.

This essay was written with Nathan Sanders, and was previously published on the Ash Center website.

Posted on October 20, 2023 at 7:10 AM • View Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.