Entries Tagged "cybercrime"

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Insurance and Ransomware

As ransomware becomes more common, I’m seeing more discussions about the ethics of paying the ransom. Here’s one more contribution to that issue: a research paper that the insurance industry is hurting more than it’s helping.

However, the most pressing challenge currently facing the industry is ransomware. Although it is a societal problem, cyber insurers have received considerable criticism for facilitating ransom payments to cybercriminals. These add fuel to the fire by incentivising cybercriminals’ engagement in ransomware operations and enabling existing operators to invest in and expand their capabilities. Growing losses from ransomware attacks have also emphasised that the current reality is not sustainable for insurers either.

To overcome these challenges and champion the positive effects of cyber insurance, this paper calls for a series of interventions from government and industry. Some in the industry favour allowing the market to mature on its own, but it will not be possible to rely on changing market forces alone. To date, the UK government has taken a light-touch approach to the cyber insurance industry. With the market undergoing changes amid growing losses, more coordinated action by government and regulators is necessary to help the industry reach its full potential.

The interventions recommended here are still relatively light, and reflect the fact that cyber insurance is only a potential incentive for managing societal cyber risk.They include: developing guidance for minimum security standards for underwriting; expanding data collection and data sharing; mandating cyber insurance for government suppliers; and creating a new collaborative approach between insurers and intelligence and law enforcement agencies around ransomware.

Finally, although a well-functioning cyber insurance industry could improve cyber security practices on a societal scale, it is not a silver bullet for the cyber security challenge. It is important to remember that the primary purpose of cyber insurance is not to improve cyber security, but to transfer residual risk. As such, it should be one of many tools that governments and businesses can draw on to manage cyber risk more effectively.

Basically, the insurance industry incents companies to do the cheapest mitigation possible. Often, that’s paying the ransom.

News article.

Posted on July 1, 2021 at 11:01 AMView Comments

The DarkSide Ransomware Gang

The New York Times has a long story on the DarkSide ransomware gang.

A glimpse into DarkSide’s secret communications in the months leading up to the Colonial Pipeline attack reveals a criminal operation on the rise, pulling in millions of dollars in ransom payments each month.

DarkSide offers what is known as “ransomware as a service,” in which a malware developer charges a user fee to so-called affiliates like Woris, who may not have the technical skills to actually create ransomware but are still capable of breaking into a victim’s computer systems.

DarkSide’s services include providing technical support for hackers, negotiating with targets like the publishing company, processing payments, and devising tailored pressure campaigns through blackmail and other means, such as secondary hacks to crash websites. DarkSide’s user fees operated on a sliding scale: 25 percent for any ransoms less than $500,000 down to 10 percent for ransoms over $5 million, according to the computer security firm, FireEye.

Posted on June 2, 2021 at 9:09 AMView Comments

Ransomware Is Getting Ugly

Modern ransomware has two dimensions: pay to get your data back, and pay not to have your data dumped on the Internet. The DC police are the victims of this ransomware, and the criminals have just posted personnel records—”including the results of psychological assessments and polygraph tests; driver’s license images; fingerprints; social security numbers; dates of birth; and residential, financial, and marriage histories”—for two dozen police officers.

The negotiations don’t seem to be doing well. The criminals want $4M. The DC police offered them $100,000.

The Colonial Pipeline is another current high-profile ransomware victim. (Brian Krebs has some good information on DarkSide, the criminal group behind that attack.) So is Vastaamo, a Finnish mental heal clinic. Criminals contacted the individual patients and demanded payment, and then dumped their personal psychological information online.

An industry group called the Institute for Security and Technology (no, I haven’t heard of it before, either) just released a comprehensive report on combating ransomware. It has a “comprehensive plan of action,” which isn’t much different from anything most of us can propose. Solving this is not easy. Ransomware is big business, made possible by insecure networks that allow criminals to gain access to networks in the first place, and cryptocurrencies that allow for payments that governments cannot interdict. Ransomware has become the most profitable cybercrime business model, and until we solve those two problems, that’s not going to change.

Posted on May 14, 2021 at 6:30 AMView Comments

Ransomware Shuts Down US Pipeline

This is a major story: a probably Russian cybercrime group called DarkSide shut down the Colonial Pipeline in a ransomware attack. The pipeline supplies much of the East Coast. This is the new and improved ransomware attack: the hackers stole nearly 100 gig of data, and are threatening to publish it. The White House has declared a state of emergency and has created a task force to deal with the problem, but it’s unclear what they can do. This is bad; our supply chains are so tightly coupled that this kind of thing can have disproportionate effects.

EDITED TO ADD (5/12): It seems that the billing system was attacked, and not the physical pipeline itself.

Posted on May 10, 2021 at 2:17 PMView Comments

Easy SMS Hijacking

Vice is reporting on a cell phone vulnerability caused by commercial SMS services. One of the things these services permit is text message forwarding. It turns out that with a little bit of anonymous money—in this case, $16 off an anonymous prepaid credit card—and a few lies, you can forward the text messages from any phone to any other phone.

For businesses, sending text messages to hundreds, thousands, or perhaps millions of customers can be a laborious task. Sakari streamlines that process by letting business customers import their own number. A wide ecosystem of these companies exist, each advertising their own ability to run text messaging for other businesses. Some firms say they only allow customers to reroute messages for business landlines or VoIP phones, while others allow mobile numbers too.

Sakari offers a free trial to anyone wishing to see what the company’s dashboard looks like. The cheapest plan, which allows customers to add a phone number they want to send and receive texts as, is where the $16 goes. Lucky225 provided Motherboard with screenshots of Sakari’s interface, which show a red “+” symbol where users can add a number.

While adding a number, Sakari provides the Letter of Authorization for the user to sign. Sakari’s LOA says that the user should not conduct any unlawful, harassing, or inappropriate behaviour with the text messaging service and phone number.

But as Lucky225 showed, a user can just sign up with someone else’s number and receive their text messages instead.

This is much easier than SMS hijacking, and causes the same security vulnerabilities. Too many networks use SMS as an authentication mechanism.

Once the hacker is able to reroute a target’s text messages, it can then be trivial to hack into other accounts associated with that phone number. In this case, the hacker sent login requests to Bumble, WhatsApp, and Postmates, and easily accessed the accounts.

Don’t focus too much on the particular company in this article.

But Sakari is only one company. And there are plenty of others available in this overlooked industry.

Tuketu said that after one provider cut-off their access, “it took us two minutes to find another.”

Slashdot thread. And Cory Doctorow’s comments.

Posted on March 19, 2021 at 6:21 AMView Comments

Police Have Disrupted the Emotet Botnet

A coordinated effort has captured the command-and-control servers of the Emotet botnet:

Emotet establishes a backdoor onto Windows computer systems via automated phishing emails that distribute Word documents compromised with malware. Subjects of emails and documents in Emotet campaigns are regularly altered to provide the best chance of luring victims into opening emails and installing malware—regular themes include invoices, shipping notices and information about COVID-19.

Those behind the Emotet lease their army of infected machines out to other cyber criminals as a gateway for additional malware attacks, including remote access tools (RATs) and ransomware.

[…]

A week of action by law enforcement agencies around the world gained control of Emotet’s infrastructure of hundreds of servers around the world and disrupted it from the inside.

Machines infected by Emotet are now directed to infrastructure controlled by law enforcement, meaning cyber criminals can no longer exploit machines compromised and the malware can no longer spread to new targets, something which will cause significant disruption to cyber-criminal operations.

[…]

The Emotet takedown is the result of over two years of coordinated work by law enforcement operations around the world, including the Dutch National Police, Germany’s Federal Crime Police, France’s National Police, the Lithuanian Criminal Police Bureau, the Royal Canadian Mounted Police, the US Federal Bureau of Investigation, the UK’s National Crime Agency, and the National Police of Ukraine.

EDITED TO ADD (2/11): Follow-on article.

Posted on January 28, 2021 at 6:02 AMView Comments

Dutch Insider Attack on COVID-19 Data

Insider data theft:

Dutch police have arrested two individuals on Friday for allegedly selling data from the Dutch health ministry’s COVID-19 systems on the criminal underground.

[…]

According to Verlaan, the two suspects worked in DDG call centers, where they had access to official Dutch government COVID-19 systems and databases.

They were working from home:

“Because people are working from home, they can easily take photos of their screens. This is one of the issues when your administrative staff is working from home,” Victor Gevers, Chair of the Dutch Institute for Vulnerability Disclosure, told ZDNet in an interview today.

All of this remote call-center work brings with it additional risks.

EDITED TO ADD (2/11) More information (translated from Dutch).

Posted on January 27, 2021 at 8:59 AMView Comments

On the Evolution of Ransomware

Good article on the evolution of ransomware:

Though some researchers say that the scale and severity of ransomware attacks crossed a bright line in 2020, others describe this year as simply the next step in a gradual and, unfortunately, predictable devolution. After years spent honing their techniques, attackers are growing bolder. They’ve begun to incorporate other types of extortion like blackmail into their arsenals, by exfiltrating an organization’s data and then threatening to release it if the victim doesn’t pay an additional fee. Most significantly, ransomware attackers have transitioned from a model in which they hit lots of individuals and accumulated many small ransom payments to one where they carefully plan attacks against a smaller group of large targets from which they can demand massive ransoms. The antivirus firm Emsisoft found that the average requested fee has increased from about $5,000 in 2018 to about $200,000 this year.

Ransomware is a decades-old idea. Today, it’s increasingly profitable and professional.

Posted on December 30, 2020 at 6:33 AMView Comments

Russia’s SolarWinds Attack

Recent news articles have all been talking about the massive Russian cyberattack against the United States, but that’s wrong on two accounts. It wasn’t a cyberattack in international relations terms, it was espionage. And the victim wasn’t just the US, it was the entire world. But it was massive, and it is dangerous.

Espionage is internationally allowed in peacetime. The problem is that both espionage and cyberattacks require the same computer and network intrusions, and the difference is only a few keystrokes. And since this Russian operation isn’t at all targeted, the entire world is at risk—and not just from Russia. Many countries carry out these sorts of operations, none more extensively than the US. The solution is to prioritize security and defense over espionage and attack.

Here’s what we know: Orion is a network management product from a company named SolarWinds, with over 300,000 customers worldwide. Sometime before March, hackers working for the Russian SVR—previously known as the KGB—hacked into SolarWinds and slipped a backdoor into an Orion software update. (We don’t know how, but last year the company’s update server was protected by the password “solarwinds123″—something that speaks to a lack of security culture.) Users who downloaded and installed that corrupted update between March and June unwittingly gave SVR hackers access to their networks.

This is called a supply-chain attack, because it targets a supplier to an organization rather than an organization itself—and can affect all of a supplier’s customers. It’s an increasingly common way to attack networks. Other examples of this sort of attack include fake apps in the Google Play store, and hacked replacement screens for your smartphone.

SolarWinds has removed its customer list from its website, but the Internet Archive saved it: all five branches of the US military, the state department, the White House, the NSA, 425 of the Fortune 500 companies, all five of the top five accounting firms, and hundreds of universities and colleges. In an SEC filing, SolarWinds said that it believes “fewer than 18,000” of those customers installed this malicious update, another way of saying that more than 17,000 did.

That’s a lot of vulnerable networks, and it’s inconceivable that the SVR penetrated them all. Instead, it chose carefully from its cornucopia of targets. Microsoft’s analysis identified 40 customers who were infiltrated using this vulnerability. The great majority of those were in the US, but networks in Canada, Mexico, Belgium, Spain, the UK, Israel and the UAE were also targeted. This list includes governments, government contractors, IT companies, thinktanks, and NGOs—and it will certainly grow.

Once inside a network, SVR hackers followed a standard playbook: establish persistent access that will remain even if the initial vulnerability is fixed; move laterally around the network by compromising additional systems and accounts; and then exfiltrate data. Not being a SolarWinds customer is no guarantee of security; this SVR operation used other initial infection vectors and techniques as well. These are sophisticated and patient hackers, and we’re only just learning some of the techniques involved here.

Recovering from this attack isn’t easy. Because any SVR hackers would establish persistent access, the only way to ensure that your network isn’t compromised is to burn it to the ground and rebuild it, similar to reinstalling your computer’s operating system to recover from a bad hack. This is how a lot of sysadmins are going to spend their Christmas holiday, and even then they can&;t be sure. There are many ways to establish persistent access that survive rebuilding individual computers and networks. We know, for example, of an NSA exploit that remains on a hard drive even after it is reformatted. Code for that exploit was part of the Equation Group tools that the Shadow Brokers—again believed to be Russia—stole from the NSA and published in 2016. The SVR probably has the same kinds of tools.

Even without that caveat, many network administrators won’t go through the long, painful, and potentially expensive rebuilding process. They’ll just hope for the best.

It’s hard to overstate how bad this is. We are still learning about US government organizations breached: the state department, the treasury department, homeland security, the Los Alamos and Sandia National Laboratories (where nuclear weapons are developed), the National Nuclear Security Administration, the National Institutes of Health, and many more. At this point, there’s no indication that any classified networks were penetrated, although that could change easily. It will take years to learn which networks the SVR has penetrated, and where it still has access. Much of that will probably be classified, which means that we, the public, will never know.

And now that the Orion vulnerability is public, other governments and cybercriminals will use it to penetrate vulnerable networks. I can guarantee you that the NSA is using the SVR’s hack to infiltrate other networks; why would they not? (Do any Russian organizations use Orion? Probably.)

While this is a security failure of enormous proportions, it is not, as Senator Richard Durban said, “virtually a declaration of war by Russia on the United States.” While President-elect Biden said he will make this a top priority, it’s unlikely that he will do much to retaliate.

The reason is that, by international norms, Russia did nothing wrong. This is the normal state of affairs. Countries spy on each other all the time. There are no rules or even norms, and it’s basically “buyer beware.” The US regularly fails to retaliate against espionage operations—such as China’s hack of the Office of Personal Management (OPM) and previous Russian hacks—because we do it, too. Speaking of the OPM hack, the then director of national intelligence, James Clapper, said: “You have to kind of salute the Chinese for what they did. If we had the opportunity to do that, I don’t think we’d hesitate for a minute.”

We don’t, and I’m sure NSA employees are grudgingly impressed with the SVR. The US has by far the most extensive and aggressive intelligence operation in the world. The NSA’s budget is the largest of any intelligence agency. It aggressively leverages the US’s position controlling most of the internet backbone and most of the major internet companies. Edward Snowden disclosed many targets of its efforts around 2014, which then included 193 countries, the World Bank, the IMF and the International Atomic Energy Agency. We are undoubtedly running an offensive operation on the scale of this SVR operation right now, and it’ll probably never be made public. In 2016, President Obama boasted that we have “more capacity than anybody both offensively and defensively.”

He may have been too optimistic about our defensive capability. The US prioritizes and spends many times more on offense than on defensive cybersecurity. In recent years, the NSA has adopted a strategy of “persistent engagement,” sometimes called “defending forward.” The idea is that instead of passively waiting for the enemy to attack our networks and infrastructure, we go on the offensive and disrupt attacks before they get to us. This strategy was credited with foiling a plot by the Russian Internet Research Agency to disrupt the 2018 elections.

But if persistent engagement is so effective, how could it have missed this massive SVR operation? It seems that pretty much the entire US government was unknowingly sending information back to Moscow. If we had been watching everything the Russians were doing, we would have seen some evidence of this. The Russians’ success under the watchful eye of the NSA and US Cyber Command shows that this is a failed approach.

And how did US defensive capability miss this? The only reason we know about this breach is because, earlier this month, the security company FireEye discovered that it had been hacked. During its own audit of its network, it uncovered the Orion vulnerability and alerted the US government. Why don’t organizations like the Departments of State, Treasury and Homeland Wecurity regularly conduct that level of audit on their own systems? The government’s intrusion detection system, Einstein 3, failed here because it doesn’t detect new sophisticated attacks—a deficiency pointed out in 2018 but never fixed. We shouldn’t have to rely on a private cybersecurity company to alert us of a major nation-state attack.

If anything, the US’s prioritization of offense over defense makes us less safe. In the interests of surveillance, the NSA has pushed for an insecure cell phone encryption standard and a backdoor in random number generators (important for secure encryption). The DoJ has never relented in its insistence that the world’s popular encryption systems be made insecure through back doors—another hot point where attack and defense are in conflict. In other words, we allow for insecure standards and systems, because we can use them to spy on others.

We need to adopt a defense-dominant strategy. As computers and the internet become increasingly essential to society, cyberattacks are likely to be the precursor to actual war. We are simply too vulnerable when we prioritize offense, even if we have to give up the advantage of using those insecurities to spy on others.

Our vulnerability is magnified as eavesdropping may bleed into a direct attack. The SVR’s access allows them not only to eavesdrop, but also to modify data, degrade network performance, or erase entire networks. The first might be normal spying, but the second certainly could be considered an act of war. Russia is almost certainly laying the groundwork for future attack.

This preparation would not be unprecedented. There’s a lot of attack going on in the world. In 2010, the US and Israel attacked the Iranian nuclear program. In 2012, Iran attacked the Saudi national oil company. North Korea attacked Sony in 2014. Russia attacked the Ukrainian power grid in 2015 and 2016. Russia is hacking the US power grid, and the US is hacking Russia’s power grid—just in case the capability is needed someday. All of these attacks began as a spying operation. Security vulnerabilities have real-world consequences.

We’re not going to be able to secure our networks and systems in this no-rules, free-for-all every-network-for-itself world. The US needs to willingly give up part of its offensive advantage in cyberspace in exchange for a vastly more secure global cyberspace. We need to invest in securing the world’s supply chains from this type of attack, and to press for international norms and agreements prioritizing cybersecurity, like the 2018 Paris Call for Trust and Security in Cyberspace or the Global Commission on the Stability of Cyberspace. Hardening widely used software like Orion (or the core internet protocols) helps everyone. We need to dampen this offensive arms race rather than exacerbate it, and work towards cyber peace. Otherwise, hypocritically criticizing the Russians for doing the same thing we do every day won’t help create the safer world in which we all want to live.

This essay previously appeared in the Guardian.

Posted on December 28, 2020 at 6:21 AMView Comments

Sidebar photo of Bruce Schneier by Joe MacInnis.