Trust in IT
Ignore the sensationalist headline. This article is a good summary of the need for trust in IT, and provides some ideas for how to enable more of it.
Virtually everything we work with on a day-to-day basis is built by someone else. Avoiding insanity requires trusting those who designed, developed and manufactured the instruments of our daily existence.
All these other industries we rely on have evolved codes of conduct, regulations, and ultimately laws to ensure minimum quality, reliability and trust. In this light, I find the modern technosphere’s complete disdain for obtaining and retaining trust baffling, arrogant and at times enraging.