Paris Hilton Cellphone Hack

The inside story behind the hacking of Paris Hilton’s T-Mobile cell phone.

Good paragraph:

“This was all done not by skilled ‘hackers’ but by kids who managed to ‘social’ their way into a company’s system and gain access to it within one or two phone calls,” said Hallissey, who asked that her current place of residence not be disclosed. “Major corporations have made social engineering way too easy for these kids. In their call centers they hire low-pay employees to man the phones, give them a minimum of training, most of which usually dwells on call times, canned scripts and sales. This isn’t unique to T-Mobile or AOL. This has become common practice for almost every company.

How right she is.

EDITED TO ADD (11/11): Everyone, please stop asking me for Paris Hilton’s — or anyone else’s, for that matter — cellphone number or e-mail adress. I don’t have them.

Posted on May 23, 2005 at 12:41 PM

Sidebar photo of Bruce Schneier by Joe MacInnis.