Entries Tagged "surveillance"

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Congress Removes FCC Privacy Protections on Your Internet Usage

Think about all of the websites you visit every day. Now imagine if the likes of Time Warner, AT&T, and Verizon collected all of your browsing history and sold it on to the highest bidder. That’s what will probably happen if Congress has its way.

This week, lawmakers voted to allow Internet service providers to violate your privacy for their own profit. Not only have they voted to repeal a rule that protects your privacy, they are also trying to make it illegal for the Federal Communications Commission to enact other rules to protect your privacy online.

That this is not provoking greater outcry illustrates how much we’ve ceded any willingness to shape our technological future to for-profit companies and are allowing them to do it for us.

There are a lot of reasons to be worried about this. Because your Internet service provider controls your connection to the Internet, it is in a position to see everything you do on the Internet. Unlike a search engine or social networking platform or news site, you can’t easily switch to a competitor. And there’s not a lot of competition in the market, either. If you have a choice between two high-speed providers in the US, consider yourself lucky.

What can telecom companies do with this newly granted power to spy on everything you’re doing? Of course they can sell your data to marketers—and the inevitable criminals and foreign governments who also line up to buy it. But they can do more creepy things as well.

They can snoop through your traffic and insert their own ads. They can deploy systems that remove encryption so they can better eavesdrop. They can redirect your searches to other sites. They can install surveillance software on your computers and phones. None of these are hypothetical.

They’re all things Internet service providers have done before, and they are some of the reasons the FCC tried to protect your privacy in the first place. And now they’ll be able to do all of these things in secret, without your knowledge or consent. And, of course, governments worldwide will have access to these powers. And all of that data will be at risk of hacking, either by criminals and other governments.

Telecom companies have argued that other Internet players already have these creepy powers—although they didn’t use the word “creepy”—so why should they not have them as well? It’s a valid point.

Surveillance is already the business model of the Internet, and literally hundreds of companies spy on your Internet activity against your interests and for their own profit.

Your e-mail provider already knows everything you write to your family, friends, and colleagues. Google already knows our hopes, fears, and interests, because that’s what we search for.

Your cellular provider already tracks your physical location at all times: it knows where you live, where you work, when you go to sleep at night, when you wake up in the morning, and—because everyone has a smartphone—who you spend time with and who you sleep with.

And some of the things these companies do with that power is no less creepy. Facebook has run experiments in manipulating your mood by changing what you see on your news feed. Uber used its ride data to identify one-night stands. Even Sony once installed spyware on customers’ computers to try and detect if they copied music files.

Aside from spying for profit, companies can spy for other purposes. Uber has already considered using data it collects to intimidate a journalist. Imagine what an Internet service provider can do with the data it collects: against politicians, against the media, against rivals.

Of course the telecom companies want a piece of the surveillance capitalism pie. Despite dwindling revenues, increasing use of ad blockers, and increases in clickfraud, violating our privacy is still a profitable business—especially if it’s done in secret.

The bigger question is: why do we allow for-profit corporations to create our technological future in ways that are optimized for their profits and anathema to our own interests?

When markets work well, different companies compete on price and features, and society collectively rewards better products by purchasing them. This mechanism fails if there is no competition, or if rival companies choose not to compete on a particular feature. It fails when customers are unable to switch to competitors. And it fails when what companies do remains secret.

Unlike service providers like Google and Facebook, telecom companies are infrastructure that requires government involvement and regulation. The practical impossibility of consumers learning the extent of surveillance by their Internet service providers, combined with the difficulty of switching them, means that the decision about whether to be spied on should be with the consumer and not a telecom giant. That this new bill reverses that is both wrong and harmful.

Today, technology is changing the fabric of our society faster than at any other time in history. We have big questions that we need to tackle: not just privacy, but questions of freedom, fairness, and liberty. Algorithms are making decisions about policing, healthcare.

Driverless vehicles are making decisions about traffic and safety. Warfare is increasingly being fought remotely and autonomously. Censorship is on the rise globally. Propaganda is being promulgated more efficiently than ever. These problems won’t go away. If anything, the Internet of things and the computerization of every aspect of our lives will make it worse.

In today’s political climate, it seems impossible that Congress would legislate these things to our benefit. Right now, regulatory agencies such as the FTC and FCC are our best hope to protect our privacy and security against rampant corporate power. That Congress has decided to reduce that power leaves us at enormous risk.

It’s too late to do anything about this bill—Trump will certainly sign it—but we need to be alert to future bills that reduce our privacy and security.

This post previously appeared on the Guardian.

EDITED TO ADD: Former FCC Commissioner Tom Wheeler wrote a good op-ed on the subject. And here’s an essay laying out what this all means to the average Internet user.

EDITED TO ADD (4/12): States are stepping in.

Posted on March 31, 2017 at 12:07 PMView Comments

Digital Security Exchange: Security for High-Risk Communities

I am part of this very interesting project:

For many users, blog posts on how to install Signal, massive guides to protecting your digital privacy, and broad statements like “use Tor”—all offered in good faith and with the best of intentions—can be hard to understand or act upon. If we want to truly secure civil society from digital attacks and empower communities in their to fight to protect their rights, we’ve got to recognize that digital security is largely a human problem, not a technical one. Taking cues from the experiences of the deeply knowledgeable global digital security training community, the Digital Security Exchange will seek to make it easier for trainers and experts to connect directly to the communities in the U.S.—sharing expertise, documentation, and best practices—in order to increase capacity and security across the board.

Posted on March 14, 2017 at 1:08 PMView Comments

Defense against Doxing

A decade ago, I wrote about the death of ephemeral conversation. As computers were becoming ubiquitous, some unintended changes happened, too. Before computers, what we said disappeared once we’d said it. Neither face-to-face conversations nor telephone conversations were routinely recorded. A permanent communication was something different and special; we called it correspondence.

The Internet changed this. We now chat by text message and e-mail, on Facebook and on Instagram. These conversations—with friends, lovers, colleagues, fellow employees—all leave electronic trails. And while we know this intellectually, we haven’t truly internalized it. We still think of conversation as ephemeral, forgetting that we’re being recorded and what we say has the permanence of correspondence.

That our data is used by large companies for psychological manipulation ­—we call this advertising—­ is well known. So is its use by governments for law enforcement and, depending on the country, social control. What made the news over the past year were demonstrations of how vulnerable all of this data is to hackers and the effects of having it hacked, copied, and then published online. We call this doxing.

Doxing isn’t new, but it has become more common. It’s been perpetrated against corporations, law firms, individuals, the NSA and—just this week—the CIA. It’s largely harassment and not whistleblowing, and it’s not going to change anytime soon. The data in your computer and in the cloud are, and will continue to be, vulnerable to hacking and publishing online. Depending on your prominence and the details of this data, you may need some new strategies to secure your private life.

There are two basic ways hackers can get at your e-mail and private documents. One way is to guess your password. That’s how hackers got their hands on personal photos of celebrities from iCloud in 2014.

How to protect yourself from this attack is pretty obvious. First, don’t choose a guessable password. This is more than not using “password1” or “qwerty”; most easily memorizable passwords are guessable. My advice is to generate passwords you have to remember by using either the XKCD scheme or the Schneier scheme, and to use large random passwords stored in a password manager for everything else.

Second, turn on two-factor authentication where you can, like Google’s 2-Step Verification. This adds another step besides just entering a password, such as having to type in a one-time code that’s sent to your mobile phone. And third, don’t reuse the same password on any sites you actually care about.

You’re not done, though. Hackers have accessed accounts by exploiting the “secret question” feature and resetting the password. That was how Sarah Palin’s e-mail account was hacked in 2008. The problem with secret questions is that they’re not very secret and not very random. My advice is to refuse to use those features. Type randomness into your keyboard, or choose a really random answer and store it in your password manager.

Finally, you also have to stay alert to phishing attacks, where a hacker sends you an enticing e-mail with a link that sends you to a web page that looks almost like the expected page, but which actually isn’t. This sort of thing can bypass two-factor authentication, and is almost certainly what tricked John Podesta and Colin Powell.

The other way hackers can get at your personal stuff is by breaking in to the computers the information is stored on. This is how the Russians got into the Democratic National Committee’s network and how a lone hacker got into the Panamanian law firm Mossack Fonseca. Sometimes individuals are targeted, as when China hacked Google in 2010 to access the e-mail accounts of human rights activists. Sometimes the whole network is the target, and individuals are inadvertent victims, as when thousands of Sony employees had their e-mails published by North Korea in 2014.

Protecting yourself is difficult, because it often doesn’t matter what you do. If your e-mail is stored with a service provider in the cloud, what matters is the security of that network and that provider. Most users have no control over that part of the system. The only way to truly protect yourself is to not keep your data in the cloud where someone could get to it. This is hard. We like the fact that all of our e-mail is stored on a server somewhere and that we can instantly search it. But that convenience comes with risk. Consider deleting old e-mail, or at least downloading it and storing it offline on a portable hard drive. In fact, storing data offline is one of the best things you can do to protect it from being hacked and exposed. If it’s on your computer, what matters is the security of your operating system and network, not the security of your service provider.

Consider this for files on your own computer. The more things you can move offline, the safer you’ll be.

E-mail, no matter how you store it, is vulnerable. If you’re worried about your conversations becoming public, think about an encrypted chat program instead, such as Signal, WhatsApp or Off-the-Record Messaging. Consider using communications systems that don’t save everything by default.

None of this is perfect, of course. Portable hard drives are vulnerable when you connect them to your computer. There are ways to jump air gaps and access data on computers not connected to the Internet. Communications and data files you delete might still exist in backup systems somewhere—either yours or those of the various cloud providers you’re using. And always remember that there’s always another copy of any of your conversations stored with the person you’re conversing with. Even with these caveats, though, these measures will make a big difference.

When secrecy is truly paramount, go back to communications systems that are still ephemeral. Pick up the telephone and talk. Meet face to face. We don’t yet live in a world where everything is recorded and everything is saved, although that era is coming. Enjoy the last vestiges of ephemeral conversation while you still can.

This essay originally appeared in the Washington Post.

Posted on March 10, 2017 at 6:15 AMView Comments

Uber Uses Ubiquitous Surveillance to Identify and Block Regulators

The New York Times reports that Uber developed apps that identified and blocked government regulators using the app to find evidence of illegal behavior:

Yet using its app to identify and sidestep authorities in places where regulators said the company was breaking the law goes further in skirting ethical lines—and potentially legal ones, too. Inside Uber, some of those who knew about the VTOS program and how the Greyball tool was being used were troubled by it.

[…]

One method involved drawing a digital perimeter, or “geofence,” around authorities’ offices on a digital map of the city that Uber monitored. The company watched which people frequently opened and closed the app—a process internally called “eyeballing”—around that location, which signified that the user might be associated with city agencies.

Other techniques included looking at the user’s credit card information and whether that card was tied directly to an institution like a police credit union.

Enforcement officials involved in large-scale sting operations to catch Uber drivers also sometimes bought dozens of cellphones to create different accounts. To circumvent that tactic, Uber employees went to that city’s local electronics stores to look up device numbers of the cheapest mobile phones on sale, which were often the ones bought by city officials, whose budgets were not sizable.

In all, there were at least a dozen or so signifiers in the VTOS program that Uber employees could use to assess whether users were new riders or very likely city officials.

If those clues were not enough to confirm a user’s identity, Uber employees would search social media profiles and other available information online. Once a user was identified as law enforcement, Uber Greyballed him or her, tagging the user with a small piece of code that read Greyball followed by a string of numbers.

When Edward Snowden exposed the fact that the NSA does this sort of thing, I commented that the technologies will eventually become cheap enough for corporations to do it. Now, it has.

One discussion we need to have is whether or not this behavior is legal. But another, more important, discussion is whether or not it is ethical. Do we want to live in a society where corporations wield this sort of power against government? Against individuals? Because if we don’t align government against this kind of behavior, it’ll become the norm.

Posted on March 6, 2017 at 6:24 AMView Comments

New Rules on Data Privacy for Non-US Citizens

Last week, President Trump signed an executive order affecting the privacy rights of non-US citizens with respect to data residing in the US.

Here’s the relevant text:

Privacy Act. Agencies shall, to the extent consistent with applicable law, ensure that their privacy policies exclude persons who are not United States citizens or lawful permanent residents from the protections of the Privacy Act regarding personally identifiable information.

At issue is the EU-US Privacy Shield, which is the voluntary agreement among the US government, US companies, and the EU that makes it possible for US companies to store Europeans’ data without having to follow all EU privacy requirements.

Interpretations of what this means are all over the place: from extremely serious, to more measured, to don’t worry and we still have PPD-28.

This is clearly still in flux. And, like pretty much everything so far in the Trump administration, we have no idea where this is headed.

Posted on January 30, 2017 at 6:04 AMView Comments

NSA Given More Ability to Share Raw Intelligence Data

President Obama has changed the rules regarding raw intelligence, allowing the NSA to share raw data with the US’s other 16 intelligence agencies.

The new rules significantly relax longstanding limits on what the N.S.A. may do with the information gathered by its most powerful surveillance operations, which are largely unregulated by American wiretapping laws. These include collecting satellite transmissions, phone calls and emails that cross network switches abroad, and messages between people abroad that cross domestic network switches.

The change means that far more officials will be searching through raw data. Essentially, the government is reducing the risk that the N.S.A. will fail to recognize that a piece of information would be valuable to another agency, but increasing the risk that officials will see private information about innocent people.

Here are the new procedures.

This rule change has been in the works for a while. Here are two blog posts from April discussing the then-proposed changes.

From a privacy perspective, this feels like a really bad idea to me.

Posted on January 12, 2017 at 12:07 PMView Comments

Law Enforcement Access to IoT Data

In the first of what will undoubtedly be a large number of battles between companies that make IoT devices and the police, Amazon is refusing to comply with a warrant demanding data on what its Echo device heard at a crime scene.

The particulars of the case are weird. Amazon’s Echo does not constantly record; it only listens for its name. So it’s unclear that there is any evidence to be turned over. But this general issue isn’t going away. We are all under ubiquitous surveillance, but it is surveillance by the companies that control the Internet-connected devices in our lives. The rules by which police and intelligence agencies get access to that data will come under increasing pressure for change.

Related: A newscaster discussed Amazon’s Echo on the news, causing devices in the same room as tuned-in televisions to order unwanted products. This year, the same technology is coming to LG appliances such as refrigerators.

Posted on January 11, 2017 at 6:22 AMView Comments

Securing Communications in a Trump Administration

Susan Landau has an excellent essay on why it’s more important than ever to have backdoor-free encryption on our computer and communications systems.

Protecting the privacy of speech is crucial for preserving our democracy. We live at a time when tracking an individual—­a journalist, a member of the political opposition, a citizen engaged in peaceful protest­—or listening to their communications is far easier than at any time in human history. Political leaders on both sides now have a responsibility to work for securing communications and devices. This means supporting not only the laws protecting free speech and the accompanying communications, but also the technologies to do so: end-to-end encryption and secured devices; it also means soundly rejecting all proposals for front-door exceptional access. Prior to the election there were strong, sound security arguments for rejecting such proposals. The privacy arguments have now, suddenly, become critically important as well. Threatened authoritarianism means that we need technological protections for our private communications every bit as much as we need the legal ones we presently have.

Unfortunately, the trend is moving in the other direction. The UK just passed the Investigatory Powers Act, giving police and intelligence agencies incredibly broad surveillance powers with very little oversight. And Bits of Freedom just reported that “Croatia, Italy, Latvia, Poland and Hungary all want an EU law to be created to help their law enforcement authorities access encrypted information and share data with investigators in other countries.”

Posted on November 23, 2016 at 2:01 PMView Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.