Entries Tagged "social media"

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Fear and the Attention Economy

danah boyd is thinking about—in a draft essay, and as a recording of a presentation—fear and the attention economy. Basically, she is making the argument that the attention economy magnifies the culture of fear because fear is a good way to get attention, and that this is being made worse by the rise of social media.

A lot of this isn’t new. Fear has been used to sell products (I’ve written about that here) and policy (“Remember the Maine!” “Remember the Alamo! “Remember 9/11!”) since forever. Newspapers have used fear to attract readers since there were readers. Long before there were child predators on the Internet, irrational panics swept society. Shark attacks in the 1970s. Marijuana in the 1950s. boyd relates a story from Glassner’s The Culture of Fear about elderly women being mugged in the 1990s.

These fears have largely been driven from the top down: from political leaders, from the news media. What’s new today—and I agree this is very interesting—is that in addition to these traditional top-down fears, we’re also seeing fears come from the bottom up. Social media are allowing all of us to sow fear and, because fear gets attention, is enticing us to do so. Rather than fostering empathy and bringing us all together, social media might be pushing us further apart.

A lot of this is related to my own writing about trust. Fear causes us to mistrust a group we’re fearful of, and to more strongly trust the group we’re a part of. It’s natural, and it can be manipulated. It can be amplified, and it can be dampened. How social media are both enabling and undermining trust is a really important thing for us to understand. As boyd says: “What we design and how we design it matters. And how our systems are used also matters, even if those uses aren’t what we intended.”

Posted on April 25, 2012 at 6:51 AMView Comments

Teenagers and Privacy

Good article debunking the myth that young people don’t care about privacy on the Intenet.

Most kids are well aware of risks, and make “fairly sophisticated” decisions about privacy settings based on advice and information from their parents, teachers, and friends. They differentiate between people they don’t know out in the world (distant strangers) and those they don’t know in the community, such as high school students in their hometown (near strangers). Marisa, for example, a 10-year-old interviewed in the study (who technically is not allowed to use Facebook), “enjoys participating in virtual worlds and using instant messenger and Facebook to socialize with her friends”; is keenly aware of the risks—especially those related to privacy; and she doesn’t share highly sensitive personal information on her Facebook profile and actively blocks certain people.

[…]

Rather than fearing the unknown stranger, young adults are more wary of the “known other”—parents, school teachers, classmates, etc.—for fear of “the potential for the known others to share embarrassing information about them”; 83 percent of the sample group cited at least one known other they wanted to maintain their privacy from; 71 percent cited at least one known adult. Strikingly, seven out of the 10 participants who reported an incident when their privacy was breached said it was “perpetrated by known others.”

Posted on April 10, 2012 at 10:21 AMView Comments

The Keywords the DHS Is Using to Analyze Your Social Media Posts

According to this document, received by EPIC under the Freedom of Information Act, the U.S. Department of Homeland Security is combing through the gazillions of social media postings looking for terrorists. A partial list of keywords is included in the document (pages 20–23), and is reprinted in this blog post.

EDITED TO ADD (3/13): It’s hard to tell what the DHS is doing with this program. EPIC says that they’re monitoring “dissent,” and the document talks about monitoring news stories.

Posted on March 6, 2012 at 1:22 PMView Comments

British Tourists Arrested in the U.S. for Tweeting

Does this story make sense to anyone?

The Department of Homeland Security flagged him as a potential threat when he posted an excited tweet to his pals about his forthcoming trip to Hollywood which read: ‘Free this week, for quick gossip/prep before I go and destroy America’.

After making their way through passport control at Los Angeles International Airport (LAX) last Monday afternoon the pair were detained by armed guards.

Despite telling officials the term ‘destroy’ was British slang for ‘party’, they were held on suspicion of planning to ‘commit crimes’ and had their passports confiscated.

There just as to be more than this story. The DHS isn’t monitoring the Tweets of random British tourists—they just can’t be.

EDITED TO ADD (1/30): According to DHS documents received by EPIC, the DHS monitors the Internet, including social media.

In February 2011, the Department of Homeland Security announced that the agency planned to implement a program that would monitor media content, including social media data. The proposed initiatives would gather information from “online forums, blogs, public websites, and messages boards” and disseminate information to “federal, state, local, and foreign government and private sector partners.” The program would be executed, in part, by individuals who established fictitious usernames and passwords to create covert social media profiles to spy on other users. The agency stated it would store personal information for up to five years.

[…]

The records reveal that the DHS is paying General Dynamics to monitor the news. The agency instructed the company to monitor for “[media] reports that reflect adversely on the U.S. Government, DHS, or prevent, protect, respond government activities.”

[…]

The DHS instructed the company to “Monitor public social communications on the Internet.” The records list the websites that will be monitored, including the comments sections of [The New York Times, The Los Angeles Times, the Huffington Post, the Drudge Report, Wired, and ABC News.]”

Still, I have trouble believing that this is what happened. For this to work General Dynamics would have had to monitor Twitter for key words. (“Destroy America” is certainly a good key word to search for.) Then, they would have to find out the real name associated with the Twitter account—unlike Facebook or Google+, Twitter doesn’t have real name information—so the TSA could cross-index that name with the airline’s passenger manifests. Then the TSA has to get all this information into the INS computers, so that the border control agent knows to detain him. Sure, it sounds straightforward, but getting all those computers to talk to each other that fast isn’t easy. There has to be more going on here.

EDITED TO ADD (1/30): One reader points out that this story is from the Daily Mail, and that it’s prudent to wait for some more reputable news source to report the story.

EDITED TO ADD (1/30): There’s another story from The Register, but they’re just using the Daily Mail.

EDITED TO ADD (1/30): The FBI is looking for someone to build them a system that can monitor social networks.

The information comes from a document released on 19 January looking for companies who might want to build a monitoring system for the FBI. It spells out what the bureau wants from such a system and invites potential contractors to reply by 10 February.

The bureau’s wish list calls for the system to be able to automatically search “publicly available” material from Facebook, Twitter and other social media sites for keywords relating to terrorism, surveillance operations, online crime and other FBI missions. Agents would be alerted if the searches produce evidence of “breaking events, incidents, and emerging threats.”

Agents will have the option of displaying the tweets and other material captured by the system on a map, to which they can add layers of other data, including the locations of US embassies and military installations, details of previous terrorist attacks and the output from local traffic cameras.

EDITED TO ADD (1/30): New reports are saying that customs was tipped off about the two people, and their detention was not a result of data mining:

“Based on information provided by the LAX Port Authority Infoline—a suspicious activity tipline—CBP conducted a secondary interview of two subjects presenting for entry into the United States,” says the spokesperson, who notes that the CBP “denies entry to thousands of individuals” each year. “Information gathered during this interview revealed that both individuals were inadmissible to the United States and were returned to their country of residence.”

This makes a lot more sense to me.

Posted on January 30, 2012 at 10:52 AMView Comments

Skype Security Flaw

Just announced:

The researchers found several properties of Skype that can track not only users’ locations over time, but also their peer-to-peer (P2P) file-sharing activity, according to a summary of the findings on the NYU-Poly web site. Earlier this year, a German researcher found a cross-site scripting flaw in Skype that could allow someone to change an account password without the user’s consent.

“Even when a user blocks callers or connects from behind a Network Address Translation (NAT) ­—a common type of firewall ­—it does not prevent the privacy risk,” according to a release from NYU-Poly.

The research team tracked the Skype accounts of about 20 volunteers as well as 10,000 random users over a two-week period and found that callers using VoIP systems can obtain the IP address of another user when establishing a call with that person. The caller can then use commercial geo-IP mapping services to determine the other user’s location and Internet Service Provider (ISP).

The user can also initiate a Skype call, block some packets and quickly terminate the call to obtain an unsuspecting person’s IP address without alerting them with ringing or pop-up windows. Users do not need to be on a contact list, and it can be done even when a user explicitly configures Skype to block calls from non-contacts.

Posted on December 7, 2011 at 12:49 PMView Comments

Discovering What Facebook Knows About You

Things are getting interesting in Europe:

Max is a 24 year old law student from Vienna with a flair for the interview and plenty of smarts about both technology and legal issues. In Europe there is a requirement that entities with data about individuals make it available to them if they request it. That’s how Max ended up with a personalized CD from Facebook that he printed out on a stack of paper more than a thousand pages thick (see image below). Analysing it, he came to the conclusion that Facebook is engineered to break many of the requirements of European data protection. …

The logical next step was a series of 22 lucid and well-reasoned complaints that he submitted to the Irish Data Protection Commissioner (Facebook states that European users have a relationship with the Irish Facebook subsidiary).

EDITED TO ADD (11/14): The 22 complaints are here

Posted on October 18, 2011 at 6:34 AMView Comments

Three Emerging Cyber Threats

On Monday, I participated in a panel at the Information Systems Forum in Berlin. The moderator asked us what the top three emerging threats were in cyberspace. I went last, and decided to focus on the top three threats that are not criminal:

  1. The Rise of Big Data. By this I mean industries that trade on our data. These include traditional credit bureaus and data brokers, but also data-collection companies like Facebook and Google. They’re collecting more and more data about everyone, often without their knowledge and explicit consent, and selling it far and wide: to both other corporate users and to government. Big data is becoming a powerful industry, resisting any calls to regulate its behavior.
  2. Ill-Conceived Regulations from Law Enforcement. We’re seeing increasing calls to regulate cyberspace in the mistaken belief that this will fight crime. I’m thinking about data retention laws, Internet kill switches, and calls to eliminate anonymity. None of these will work, and they’ll all make us less safe.
  3. The Cyberwar Arms Race. I’m not worried about cyberwar, but I am worried about the proliferation of cyber weapons. Arms races are fundamentally destabilizing, especially when their development can be so easily hidden. I worry about cyberweapons being triggered by accident, cyberweapons getting into the wrong hands and being triggered on purpose, and the inability to reliably trace a cyberweapon leading to increased distrust. Plus, arms races are expensive.

That’s my list, and they all have the potential to be more dangerous than cybercriminals.

Posted on September 23, 2011 at 6:53 AMView Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.