Entries Tagged "ransomware"

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Ransomware and the Internet of Things

As devastating as the latest widespread ransomware attacks have been, it’s a problem with a solution. If your copy of Windows is relatively current and you’ve kept it updated, your laptop is immune. It’s only older unpatched systems on your computer that are vulnerable.

Patching is how the computer industry maintains security in the face of rampant Internet insecurity. Microsoft, Apple and Google have teams of engineers who quickly write, test and distribute these patches, updates to the codes that fix vulnerabilities in software. Most people have set up their computers and phones to automatically apply these patches, and the whole thing works seamlessly. It isn’t a perfect system, but it’s the best we have.

But it is a system that’s going to fail in the “Internet of things”: everyday devices like smart speakers, household appliances, toys, lighting systems, even cars, that are connected to the web. Many of the embedded networked systems in these devices that will pervade our lives don’t have engineering teams on hand to write patches and may well last far longer than the companies that are supposed to keep the software safe from criminals. Some of them don’t even have the ability to be patched.

Fast forward five to 10 years, and the world is going to be filled with literally tens of billions of devices that hackers can attack. We’re going to see ransomware against our cars. Our digital video recorders and web cameras will be taken over by botnets. The data that these devices collect about us will be stolen and used to commit fraud. And we’re not going to be able to secure these devices.

Like every other instance of product safety, this problem will never be solved without considerable government involvement.

For years, I have been calling for more regulation to improve security in the face of this market failure. In the short term, the government can mandate that these devices have more secure default configurations and the ability to be patched. It can issue best-practice regulations for critical software and make software manufacturers liable for vulnerabilities. It’ll be expensive, but it will go a long way toward improved security.

But it won’t be enough to focus only on the devices, because these things are going to be around and on the Internet much longer than the two to three years we use our phones and computers before we upgrade them. I expect to keep my car for 15 years, and my refrigerator for at least 20 years. Cities will expect the networks they’re putting in place to last at least that long. I don’t want to replace my digital thermostat ever again. Nor, if I ever need one, do I want a surgeon to ever have to go back in to replace my computerized heart defibrillator in order to fix a software bug.

No amount of regulation can force companies to maintain old products, and it certainly can’t prevent companies from going out of business. The future will contain billions of orphaned devices connected to the web that simply have no engineers able to patch them.

Imagine this: The company that made your Internet-enabled door lock is long out of business. You have no way to secure yourself against the ransomware attack on that lock. Your only option, other than paying, and paying again when it’s reinfected, is to throw it away and buy a new one.

Ultimately, we will also need the network to block these attacks before they get to the devices, but there again the market will not fix the problem on its own. We need additional government intervention to mandate these sorts of solutions.

None of this is welcome news to a government that prides itself on minimal intervention and maximal market forces, but national security is often an exception to this rule. Last week’s cyberattacks have laid bare some fundamental vulnerabilities in our computer infrastructure and serve as a harbinger. There’s a lot of good research into robust solutions, but the economic incentives are all misaligned. As politically untenable as it is, we need government to step in to create the market forces that will get us out of this mess.

This essay previously appeared in the New York Times. Yes, I know I’m repeating myself.

EDITED TO ADD: A good cartoon.

Posted on May 25, 2017 at 6:15 AM • View Comments

The Future of Ransomware

Ransomware isn’t new, but it’s increasingly popular and profitable.

The concept is simple: Your computer gets infected with a virus that encrypts your files until you pay a ransom. It’s extortion taken to its networked extreme. The criminals provide step-by-step instructions on how to pay, sometimes even offering a help line for victims unsure how to buy bitcoin. The price is designed to be cheap enough for people to pay instead of giving up: a few hundred dollars in many cases. Those who design these systems know their market, and it’s a profitable one.

The ransomware that has affected systems in more than 150 countries recently, WannaCry, made press headlines last week, but it doesn’t seem to be more virulent or more expensive than other ransomware. This one has a particularly interesting pedigree: It’s based on a vulnerability developed by the National Security Agency that can be used against many versions of the Windows operating system. The NSA’s code was, in turn, stolen by an unknown hacker group called Shadow Brokers ­ widely believed by the security community to be the Russians ­ in 2014 and released to the public in April.

Microsoft patched the vulnerability a month earlier, presumably after being alerted by the NSA that the leak was imminent. But the vulnerability affected older versions of Windows that Microsoft no longer supports, and there are still many people and organizations that don’t regularly patch their systems. This allowed whoever wrote WannaCry ­—it could be anyone from a lone individual to an organized crime syndicate—to use it to infect computers and extort users.

The lessons for users are obvious: Keep your system patches up to date and regularly backup your data. This isn’t just good advice to defend against ransomware, but good advice in general. But it’s becoming obsolete.

Everything is becoming a computer. Your microwave is a computer that makes things hot. Your refrigerator is a computer that keeps things cold. Your car and television, the traffic lights and signals in your city and our national power grid are all computers. This is the much-hyped Internet of Things (IoT). It’s coming, and it’s coming faster than you might think. And as these devices connect to the Internet, they become vulnerable to ransomware and other computer threats.

It’s only a matter of time before people get messages on their car screens saying that the engine has been disabled and it will cost $200 in bitcoin to turn it back on. Or a similar message on their phones about their Internet-enabled door lock: Pay $100 if you want to get into your house tonight. Or pay far more if they want their embedded heart defibrillator to keep working.

This isn’t just theoretical. Researchers have already demonstrated a ransomware attack against smart thermostats, which may sound like a nuisance at first but can cause serious property damage if it’s cold enough outside. If the device under attack has no screen, you’ll get the message on the smartphone app you control it from.

Hackers don’t even have to come up with these ideas on their own; the government agencies whose code was stolen were already doing it. One of the leaked CIA attack tools targets Internet-enabled Samsung smart televisions.

Even worse, the usual solutions won’t work with these embedded systems. You have no way to back up your refrigerator’s software, and it’s unclear whether that solution would even work if an attack targets the functionality of the device rather than its stored data.

These devices will be around for a long time. Unlike our phones and computers, which we replace every few years, cars are expected to last at least a decade. We want our appliances to run for 20 years or more, our thermostats even longer.

What happens when the company that made our smart washing machine—or just the computer part—goes out of business, or otherwise decides that they can no longer support older models? WannaCry affected Windows versions as far back as XP, a version that Microsoft no longer supports. The company broke with policy and released a patch for those older systems, but it has both the engineering talent and the money to do so.

That won’t happen with low-cost IoT devices.

Those devices are built on the cheap, and the companies that make them don’t have the dedicated teams of security engineers ready to craft and distribute security patches. The economics of the IoT doesn’t allow for it. Even worse, many of these devices aren’t patchable. Remember last fall when the Mirai botnet infected hundreds of thousands of Internet-enabled digital video recorders, webcams and other devices and launched a massive denial-of-service attack that resulted in a host of popular websites dropping off the Internet? Most of those devices couldn’t be fixed with new software once they were attacked. The way you update your DVR is to throw it away and buy a new one.

Solutions aren’t easy and they’re not pretty. The market is not going to fix this unaided. Security is a hard-to-evaluate feature against a possible future threat, and consumers have long rewarded companies that provide easy-to-compare features and a quick time-to-market at its expense. We need to assign liabilities to companies that write insecure software that harms people, and possibly even issue and enforce regulations that require companies to maintain software systems throughout their life cycle. We may need minimum security standards for critical IoT devices. And it would help if the NSA got more involved in securing our information infrastructure and less in keeping it vulnerable so the government can eavesdrop.

I know this all sounds politically impossible right now, but we simply cannot live in a future where everything—from the things we own to our nation’s infrastructure ­—can be held for ransom by criminals again and again.

This essay previously appeared in the Washington Post.

Posted on May 23, 2017 at 5:55 AM • View Comments

WannaCry Ransomware

Criminals go where the money is, and cybercriminals are no exception.

And right now, the money is in ransomware.

It’s a simple scam. Encrypt the victim’s hard drive, then extract a fee to decrypt it. The scammers can’t charge too much, because they want the victim to pay rather than give up on the data. But they can charge individuals a few hundred dollars, and they can charge institutions like hospitals a few thousand. Do it at scale, and it’s a profitable business.

And scale is how ransomware works. Computers are infected automatically, with viruses that spread over the internet. Payment is no more difficult than buying something online ­—and payable in untraceable bitcoin -­- with some ransomware makers offering tech support to those unsure of how to buy or transfer bitcoin. Customer service is important; people need to know they’ll get their files back once they pay.

And they want you to pay. If they’re lucky, they’ve encrypted your irreplaceable family photos, or the documents of a project you’ve been working on for weeks. Or maybe your company’s accounts receivable files or your hospital’s patient records. The more you need what they’ve stolen, the better.

The particular ransomware making headlines is called WannaCry, and it’s infected some pretty serious organizations.

What can you do about it? Your first line of defense is to diligently install every security update as soon as it becomes available, and to migrate to systems that vendors still support. Microsoft issued a security patch that protects against WannaCry months before the ransomware started infecting systems; it only works against computers that haven’t been patched. And many of the systems it infects are older computers, no longer normally supported by Microsoft—­ though it did belatedly release a patch for those older systems. I know it’s hard, but until companies are forced to maintain old systems, you’re much safer upgrading.

This is easier advice for individuals than for organizations. You and I can pretty easily migrate to a new operating system, but organizations sometimes have custom software that breaks when they change OS versions or install updates. Many of the organizations hit by WannaCry had outdated systems for exactly these reasons. But as expensive and time-consuming as updating might be, the risks of not doing so are increasing.

Your second line of defense is good antivirus software. Sometimes ransomware tricks you into encrypting your own hard drive by clicking on a file attachment that you thought was benign. Antivirus software can often catch your mistake and prevent the malicious software from running. This isn’t perfect, of course, but it’s an important part of any defense.

Your third line of defense is to diligently back up your files. There are systems that do this automatically for your hard drive. You can invest in one of those. Or you can store your important data in the cloud. If your irreplaceable family photos are in a backup drive in your house, then the ransomware has that much less hold on you. If your e-mail and documents are in the cloud, then you can just reinstall the operating system and bypass the ransomware entirely. I know storing data in the cloud has its own privacy risks, but they may be less than the risks of losing everything to ransomware.

That takes care of your computers and smartphones, but what about everything else? We’re deep into the age of the “Internet of things.”

There are now computers in your household appliances. There are computers in your cars and in the airplanes you travel on. Computers run our traffic lights and our power grids. These are all vulnerable to ransomware. The Mirai botnet exploited a vulnerability in internet-enabled devices like DVRs and webcams to launch a denial-of-service attack against a critical internet name server; next time it could just as easily disable the devices and demand payment to turn them back on.

Re-enabling a webcam will be cheap; re-enabling your car will cost more. And you don’t want to know how vulnerable implanted medical devices are to these sorts of attacks.

Commercial solutions are coming, probably a convenient repackaging of the three lines of defense described above. But it’ll be yet another security surcharge you’ll be expected to pay because the computers and internet-of-things devices you buy are so insecure. Because there are currently no liabilities for lousy software and no regulations mandating secure software, the market rewards software that’s fast and cheap at the expense of good. Until that changes, ransomware will continue to be profitable line of criminal business.

This essay previously appeared in the New York Daily News.

Posted on May 19, 2017 at 6:10 AM • View Comments

Building Smarter Ransomware

Matthew Green and students speculate on what truly well-designed ransomware system could look like:

Most modern ransomware employs a cryptocurrency like Bitcoin to enable the payments that make the ransom possible. This is perhaps not the strongest argument for systems like Bitcoin—and yet it seems unlikely that Bitcoin is going away anytime soon. If we can’t solve the problem of Bitcoin, maybe it’s possible to use Bitcoin to make “more reliable” ransomware.

[…]

Recall that in the final step of the ransom process, the ransomware operator must deliver a decryption key to the victim. This step is the most fraught for operators, since it requires them to manage keys and respond to queries on the Internet. Wouldn’t it be better for operators if they could eliminate this step altogether?

[…]

At least in theory it might be possible to develop a DAO that’s funded entirely by ransomware payments—and in turn mindlessly contracts real human beings to develop better ransomware, deploy it against human targets, and…rinse repeat. It’s unlikely that such a system would be stable in the long run ­ humans are clever and good at destroying dumb things ­ but it might get a good run.

One of the reasons society hasn’t destroyed itself is that people with intelligence and skills tend to not be criminals for a living. If it ever became a viable career path, we’re doomed.

Posted on March 7, 2017 at 8:15 AM • View Comments

IoT Ransomware against Austrian Hotel

Attackers held an Austrian hotel network for ransom, demanding $1,800 in bitcoin to unlock the network. Among other things, the locked network wouldn’t allow any of the guests to open their hotel room doors.

I expect IoT ransomware to become a major area of crime in the next few years. How long before we see this tactic used against cars? Against home thermostats? Within the year is my guess. And as long as the ransom price isn’t too onerous, people will pay.

EDITED TO ADD: There seems to be a lot of confusion about exactly what the ransomware did. Early reports said that hotel guests were locked inside their rooms, which is of course ridiculous. Now some reports are saying that no one was locked out of their rooms.

EDITED TO ADD (2/13): More information.

Posted on January 31, 2017 at 8:49 AM • View Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.