Over the past few months, I have been watching my blog comments decline in civility. I blame it in part on the contentious US election and its aftermath. It’s also a consequence of not requiring visitors to register in order to post comments, and of our tolerance for impassioned conversation. Whatever the causes, I’m tired of it. Partisan nastiness is driving away visitors who might otherwise have valuable insights to offer.
I have been engaging in more active comment moderation. What that means is that I have been quicker to delete posts that are rude, insulting, or off-topic. This is my blog. I consider the comments section as analogous to a gathering at my home. It’s not a town square. Everyone is expected to be polite and respectful, and if you’re an unpleasant guest, I’m going to ask you to leave. Your freedom of speech does not compel me to publish your words.
I like people who disagree with me. I like debate. I even like arguments. But I expect everyone to behave as if they’ve been invited into my home.
I realize that I sometimes express opinions on political matters; I find they are relevant to security at all levels. On those posts, I welcome on-topic comments regarding those opinions. I don’t welcome people pissing and moaning about the fact that I’ve expressed my opinion on something other than security technology. As I said, it’s my blog.
So, please… Assume good faith. Be polite. Minimize profanity. Argue facts, not personalities. Stay on topic.
Schneier on Security is not a professional operation. There’s no advertising, so no revenue to hire staff. My part-time moderator — paid out of my own pocket — and I do what we can when we can. If you see a comment that’s spam, or off-topic, or an ad hominem attack, flag it and be patient. Don’t reply or engage; we’ll get to it. And we won’t always post an explanation when we delete something.
My own stance on privacy and anonymity means that I’m not going to require commenters to register a name or e-mail address, so that isn’t an option. And I really don’t want to disable comments.
I dislike having to deal with this problem. I’ve been proud and happy to see how interesting and useful the comments section has been all these years. I’ve watched many blogs and discussion groups descend into toxicity as a result of trolls and drive-by ideologues derailing the conversations of regular posters. I’m not going to let that happen here.