Entries Tagged "identification"

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Identity Cards Don't Help

Emily Finch, of the University of East Anglia, has researched criminals and how they adapt their fraud techniques to identity cards, especially the “chip and PIN” system that is currently being adapted in the UK. Her analysis: the security measures don’t help:

“There are various strategies that fraudsters use to get around the pin problem,” she said. “One of the things that is very clear is that it is a difficult matter for a fraudster to get hold of somebody’s card and then find out the pin.

“So the focus has been changed to finding the pin first, which is very, very easy if you are prepared to break social convention and look when people type the number in at the point of sale.”

Reliance in the technology actually reduces security, because people stop paying attention:

“One of the things we found quite alarming was how much the human element has been taken out of point-of-sale transactions,” Dr Finch said. “Point-of-sale staff are told to look away when people put their pin number in; so they don’t check at all.”

[…]

Some strategies relied on trust. Another fraudster trick was to produce a stolen card and pretend to misremember the number and search for it on a piece of paper.

Imagine, she said, someone searching for a piece of paper and saying, “Oh yes, that’s my signature”; there would be instant suspicion.

But there was utter trust in the new technology to pick up a fraudulent transaction, and criminals exploited this trust to get around the problem of having to enter a pin number.

“You go in, you put the card in, you type any number because you don’t know what it is. It won’t go through. The fraudster—because fraudsters are so good with people—says, ‘Oh, it’s no good, I haven’t got the hang of this yet. I could have sworn that was my number… I’ve probably got it confused with my other card.’

“They chat for a bit. The sales assistant, who is either disinterested or sympathetic, falls back on the old system, and swipes the card through.

“Because a relationship of empathy has already been established, and because they have already become accustomed to averting their gaze when people put pin numbers in, they don’t check the signature at all.

“So fraud is actually easier. There is very little vigilance at the point of sale any more. Fraudsters know this and they are taking advantage of it.”

I’ve been saying this kind of thing for a while, and it’s nice to read about some research that backs it up.

Other articles on the research are here, here, and here.

Posted on September 6, 2005 at 4:07 PMView Comments

Identity Thief Steals House

From Plastic:

James Cook left on a business trip to Florida, and his wife Paula went to Oklahoma to care for her sick mother. When the two returned to Frisco, Texas, several days later, their keys didn’t work. The locks on the house had been changed.

They spent their first night back sleeping in a walk-in closet, with a steel pipe ready to cold-cock any intruders. The next day, they met the man who thought he owned their house, because he had put a US$12,000 down payment to someone named Carlos Ramirez. The Cooks went to the Denton County Courthouse and checked their title. Someone had forged Paula Cook’s maiden name, Paula Smart, and transferred the deed to Carlos Ramirez. Paula’s identity was not only stolen, but the thief also stole her house. Even the police said they’ve never seen a case like this one, but suspect the criminal was able to steal the identity and the house with just Mrs. Cook’s Social Security number, driver’s license number and a copy of her signature.

This is a perfect example of the sort of fraud issue that a national ID card won’t solve. The problem is not that identity credentials are too easy to forge. The problem is that the criminal needed nothing more than “Mrs. Cook’s Social Security number, driver’s license number and a copy of her signature.” And the solution isn’t a harder-to-forge card; the solution is to make the procedure for transferring real-estate ownership more onerous. If the Denton County Courthouse had better transaction authentication procedures, the particulars of identity authentication—a national ID, a state driver’s license, biometrics, or whatever—wouldn’t matter.

If we are ever going to solve identity theft, we need to think about it properly. The problem isn’t misused identity information; the problem is fraudulent transactions.

Posted on August 29, 2005 at 7:42 AMView Comments

UK Border Security

The Register comments on the government using a border-security failure to push for national ID cards:

The Government spokesman the media could get hold of last weekend, leader of the House of Commons Geoff Hoon, said that the Government was looking into whether there should be “additional” passport checks on Eurostar, and added that the matter showed the need for identity cards because “it’s vitally important that we know who is coming in as well as going out.” Meanwhile the Observer reported plans by ministers to accelerate the introduction of the e-borders system in order to increase border security.

So shall we just sum that up? A terror suspect appears to have fled the country by the simple expedient of walking past an empty desk, and the Government’s reaction is not to put somebody at the desk, or to find out why, during one of the biggest manhunts London has ever seen, it was empty in the first place. No, the Government’s reaction is to explain its abject failure to play with the toys it’s got by calling for bigger, more expensive toys sooner. Asked about passport checks at Waterloo on Monday of this week, the Prime Minister’s spokeswoman said we do have passport checks—which actually we do, sort of. But, as we’ll explain shortly, we also have empty desks to go with them.

Posted on August 11, 2005 at 1:28 PMView Comments

RFID Passport Security Revisited

I’ve written previously (including this op ed in the International Herald Tribune) about RFID chips in passports. An article in today’s USA Today (the paper version has a really good graphic) summarizes the latest State Department proposal, and it looks pretty good. They’re addressing privacy concerns, and they’re doing it right.

The most important feature they’ve included is an access-control system for the RFID chip. The data on the chip is encrypted, and the key is printed on the passport. The officer swipes the passport through an optical reader to get the key, and then the RFID reader uses the key to communicate with the RFID chip. This means that the passport-holder can control who has access to the information on the chip; someone cannot skim information from the passport without first opening it up and reading the information inside. Good security.

The new design also includes a thin radio shield in the cover, protecting the chip when the passport is closed. More good security.

Assuming that the RFID passport works as advertised (a big “if,” I grant you), then I am no longer opposed to the idea. And, more importantly, we have an example of an RFID identification system with good privacy safeguards. We should demand that any other RFID identification cards have similar privacy safeguards.

EDITED TO ADD: There’s more information in a Wired story:

The 64-KB chips store a copy of the information from a passport’s data page, including name, date of birth and a digitized version of the passport photo. To prevent counterfeiting or alterations, the chips are digitally signed….

“We are seriously considering the adoption of basic access control,” [Frank] Moss [the State Department’s deputy assistant secretary for passport services] said, referring to a process where chips remain locked until a code on the data page is first read by an optical scanner. The chip would then also transmit only encrypted data in order to prevent eavesdropping.

So it sounds like this access-control mechanism is not definite. In any case, I believe the system described in the USA Today article is a good one.

Posted on August 9, 2005 at 1:27 PMView Comments

RFID Cards for U.S. Visitors

The Department of Homeland Security is testing a program to issue RFID identity cards to visitors entering the U.S.

They’ll have to carry the wireless devices as a way for border guards to access the electronic information stored inside a document about the size of a large index card.

Visitors to the U.S. will get the card the first time they cross the border and will be required the carry the document on subsequent crossings to and from the States.

Border guards will be able to access the information electronically from 12 metres away to enable those carrying the devices to be processed more quickly.

According to the DHS:

The technology will be tested at a simulated port this spring. By July 31, 2005, the testing will begin at the ports of Nogales East and Nogales West in Arizona; Alexandria Bay in New York; and, Pacific Highway and Peace Arch in Washington. The testing or “proof of concept” phase is expected to continue through the spring of 2006.

I know nothing about the details of this program or about the security of the cards. Even so, the long-term implications of this kind of thing are very chilling.

Posted on August 2, 2005 at 6:39 AMView Comments

How to Not Fix the ID Problem

Several of the 9/11 terrorists had Virginia driver’s licenses in fake names. These were not forgeries; these were valid Virginia IDs that were illegally sold by Department of Motor Vehicle workers.

So what did Virginia do to correct the problem? They required more paperwork in order to get an ID.

But the problem wasn’t that it was too easy to get an ID. The problem was that insiders were selling them illegally. Which is why the Virginia “solution” didn’t help, and the problem remains:

The manager of the Virginia Department of Motor Vehicles office at Springfield Mall was charged yesterday with selling driver’s licenses to illegal immigrants and others for up to $3,500 apiece.

The arrest of Francisco J. Martinez marked the second time in two years that a Northern Virginia DMV employee was accused of fraudulently selling licenses for cash. A similar scheme two years ago at the DMV office in Tysons Corner led to the guilty pleas of two employees.

And after we spend billions on the REAL ID act, and require even more paperwork to get a state ID, the problem will still remain.

Posted on July 19, 2005 at 1:15 PMView Comments

Wired on Identity Theft

This is a good editorial from Wired on identity theft.

Following are the fixes we think Congress should make:

Require businesses to secure data and levy fines against those who don’t. Congress has mandated tough privacy and security standards for companies that handle health and financial data. But the rules for credit agencies are woefully inadequate. And they don’t cover other businesses and organizations that handle sensitive personal information, such as employers, academic institutions and data brokers. Congress should mandate strict privacy and security standards for anyone who handles sensitive information, and apply tough financial penalties against companies that fail to comply.

Require companies to encrypt all sensitive customer data. Any standard created to protect data should include technical requirements to scramble the data—both in storage and during transit when data is transferred from one place to another. Recent incidents involving unencrypted Bank of America and CitiFinancial data tapes that went missing while being transferred to backup centers make it clear that companies think encryption is necessary only in certain circumstances.

Keep the plan simple and provide authority and funds to the FTC to ensure legislation is enforced. Efforts to secure sensitive data in the health and financial industries led to laws so complicated and confusing that few have been able to follow them faithfully. And efforts to monitor compliance have been inadequate. Congress should develop simpler rules tailored to each specific industry segment, and give the FTC the necessary funding to enforce them.

Keep Social Security numbers for Social Security. Social Security numbers appear on medical and voter-registration forms as well as on public records that are available through a simple internet search. This makes it all too easy for a thief to obtain the single identifying number that can lead to financial ruin for victims. Americans need a different unique identifying number specifically for credit records, with guarantees that it will never be used for authentication purposes.

Force credit agencies to scrutinize credit-card applications and verify the identity of credit-card applicants. Giving Americans easy access to credit has superseded all other considerations in the cutthroat credit-card business, helping thieves open accounts in victims’ names. Congress needs to bring sane safeguards back into the process of approving credit—even if it means adding costs and inconveniencing powerful banking and financial interests.

Extend fraud alerts beyond 90 days. The Fair Credit Reporting Act allows anyone who suspects that their personal information has been stolen to place a fraud alert on their credit record. This currently requires a creditor to take “reasonable” steps to verify the identity of anyone who applies for credit in the individual’s name. It also requires the creditor to contact the individual who placed the fraud alert on the account if they’ve provided their phone number. Both conditions apply for 90 days. Of course, nothing prevents identity thieves from waiting until the short-lived alert period expires before taking advantage of stolen information. Congress should extend the default window for credit alerts to a minimum of one year.

Allow individuals to freeze their credit records so that no one can access the records without the individuals’ approval. The current credit system opens credit reports to almost anyone who requests them. Individuals should be able to “freeze” their records and have them opened to others only when the individual contacts a credit agency and requests that it release a report to a specific entity.

Require opt-in rather than opt-out permission before companies can share or sell data. Many businesses currently allow people to decline inclusion in marketing lists, but only if customers actively request it. This system, known as opt-out, inherently favors companies by making it more difficult for consumers to escape abusive data-sharing practices. In many cases, consumers need to wade through confusing instructions, and send a mail-in form in order to be removed from pre-established marketing lists. The United States should follow an opt-in model, where companies would be forced to collect permission from individuals before they can traffic in personal data.

Require companies to notify consumers of any privacy breaches, without preventing states from enacting even tougher local laws. Some 37 states have enacted or are considering legislation requiring businesses to notify consumers of data breaches that affect them. A similar federal measure has also been introduced in the Senate. These are steps in the right direction. But the federal bill has a major flaw: It gives companies an easy out in the case of massive data breaches, where the number of people affected exceeds 500,000, or the cost of notification would exceeds $250,000. In those cases, companies would not be required to notify individuals, but could comply simply by posting a notice on their websites. Congress should close these loopholes. In addition, any federal law should be written to ensure that it does not pre-empt state notification laws that take a tougher stance.

As I’ve written previously, this won’t solve identity theft. But it will make it harder and protect the privacy of everyone. These are good recommendations.

Posted on June 29, 2005 at 7:18 AMView Comments

Torah Security

According to Jewish law, Torahs must be identical. When you make a copy, you cannot change or add a single character. That means you can’t write “Property of….” You can’t add a serial number. You can’t make any kind of identifying marks.

This turns out to be a problem when Torahs are stolen; it’s impossible to identify that they’re stolen goods.

Now there’s a method of identifying Torahs without violating Jewish law:

Called the Universal Torah Registry, the system works like this: A synagogue mails in a form with their contact information and the number of Torahs they want to place in the system, and the registry sends back a computer-coded template for each scroll. The 3.5- by 8-inch template resembles an IBM punch card, with eight holes arranged so their position relative to one another describes a unique identification number in a proprietary code.

A rabbi uses the template to perforate the coded pattern into the margins of the scroll with a tiny needle. To keep an enterprising thief from swapping the perforated segment with a section from another stolen scroll in some kind of twisted Torah chop shop, the registry recommends applying the code to 10 different segments of the scroll. Pollack says the code contains self-authentication features that keep a thief from invalidating it by just adding an extra hole in an arbitrary location.

Posted on June 13, 2005 at 1:28 PMView Comments

Orlando Trusted Traveler Program

I’ve already written about what a bad idea trusted traveler programs are. The basic security intuition is that when you create two paths through security—an easy path and a hard path—you invite the bad guys to take the easy path. So the security of the sort process must make up for the security lost in the sorting. Trusted traveler fails this test; there are so many ways for the terrorists to get trusted traveler cards that the system makes it too easy for them to avoid the hard path through security.

The trusted traveler programs at various U.S. airports are all run by the TSA. A new program in Orlando Airport is run by the company Verified Identity Pass Inc.

I’ve already written about this company and what it’s doing.

And I’ve already written about the fallacy of confusing identification with security.

Posted on June 12, 2005 at 8:57 AMView Comments

Sidebar photo of Bruce Schneier by Joe MacInnis.