Entries Tagged "Edward Snowden"

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New NSA Leak Shows MITM Attacks Against Major Internet Services

The Brazilian television show “Fantastico” exposed an NSA training presentation that discusses how the agency runs man-in-the-middle attacks on the Internet. The point of the story was that the NSA engages in economic espionage against Petrobras, the Brazilian giant oil company, but I’m more interested in the tactical details.

The video on the webpage is long, and includes what I assume is a dramatization of an NSA classroom, but a few screen shots are important. The pages from the training presentation describe how the NSA’s MITM attack works:

However, in some cases GCHQ and the NSA appear to have taken a more aggressive and controversial route—on at least one occasion bypassing the need to approach Google directly by performing a man-in-the-middle attack to impersonate Google security certificates. One document published by Fantastico, apparently taken from an NSA presentation that also contains some GCHQ slides, describes “how the attack was done” to apparently snoop on SSL traffic. The document illustrates with a diagram how one of the agencies appears to have hacked into a target’s Internet router and covertly redirected targeted Google traffic using a fake security certificate so it could intercept the information in unencrypted format.

Documents from GCHQ’s “network exploitation” unit show that it operates a program called “FLYING PIG” that was started up in response to an increasing use of SSL encryption by email providers like Yahoo, Google, and Hotmail. The FLYING PIG system appears to allow it to identify information related to use of the anonymity browser Tor (it has the option to query “Tor events“) and also allows spies to collect information about specific SSL encryption certificates.

It’s that first link—also here—that shows the MITM attack against Google and its users.

Another screenshot implies is that the 2011 DigiNotar hack was either the work of the NSA, or exploited by the NSA.

Here’s another story on this.

Posted on September 13, 2013 at 6:23 AM • View Comments

Government Secrecy and the Generation Gap

Big-government secrets require a lot of secret-keepers. As of October 2012, almost 5m people in the US have security clearances, with 1.4m at the top-secret level or higher, according to the Office of the Director of National Intelligence.

Most of these people do not have access to as much information as Edward Snowden, the former National Security Agency contractor turned leaker, or even Chelsea Manning, the former US army soldier previously known as Bradley who was convicted for giving material to WikiLeaks. But a lot of them do—and that may prove the Achilles heel of government. Keeping secrets is an act of loyalty as much as anything else, and that sort of loyalty is becoming harder to find in the younger generations. If the NSA and other intelligence bodies are going to survive in their present form, they are going to have to figure out how to reduce the number of secrets.

As the writer Charles Stross has explained, the old way of keeping intelligence secrets was to make it part of a life-long culture. The intelligence world would recruit people early in their careers and give them jobs for life. It was a private club, one filled with code words and secret knowledge.

You can see part of this in Mr Snowden’s leaked documents. The NSA has its own lingo—the documents are riddled with codename—its own conferences, its own awards and recognitions. An intelligence career meant that you had access to a new world, one to which “normal” people on the outside were completely oblivious. Membership of the private club meant people were loyal to their organisations, which were in turn loyal back to them.

Those days are gone. Yes, there are still the codenames and the secret knowledge, but a lot of the loyalty is gone. Many jobs in intelligence are now outsourced, and there is no job-for-life culture in the corporate world any more. Workforces are flexible, jobs are interchangeable and people are expendable.

Sure, it is possible to build a career in the classified world of government contracting, but there are no guarantees. Younger people grew up knowing this: there are no employment guarantees anywhere. They see it in their friends. They see it all around them.

Many will also believe in openness, especially the hacker types the NSA needs to recruit. They believe that information wants to be free, and that security comes from public knowledge and debate. Yes, there are important reasons why some intelligence secrets need to be secret, and the NSA culture reinforces secrecy daily. But this is a crowd that is used to radical openness. They have been writing about themselves on the internet for years. They have said very personal things on Twitter; they have had embarrassing photographs of themselves posted on Facebook. They have been dumped by a lover in public. They have overshared in the most compromising ways—and they have got through it. It is a tougher sell convincing this crowd that government secrecy trumps the public’s right to know.

Psychologically, it is hard to be a whistleblower. There is an enormous amount of pressure to be loyal to our peer group: to conform to their beliefs, and not to let them down. Loyalty is a natural human trait; it is one of the social mechanisms we use to thrive in our complex social world. This is why good people sometimes do bad things at work.

When someone becomes a whistleblower, he or she is deliberately eschewing that loyalty. In essence, they are deciding that allegiance to society at large trumps that to peers at work. That is the difficult part. They know their work buddies by name, but “society at large” is amorphous and anonymous. Believing that your bosses ultimately do not care about you makes that switch easier.

Whistleblowing is the civil disobedience of the information age. It is a way that someone without power can make a difference. And in the information age—the fact that everything is stored on computers and potentially accessible with a few keystrokes and mouse clicks—whistleblowing is easier than ever.

Mr Snowden is 30 years old; Manning 25. They are members of the generation we taught not to expect anything long-term from their employers. As such, employers should not expect anything long-term from them. It is still hard to be a whistleblower, but for this generation it is a whole lot easier.

A lot has been written about the problem of over-classification in US government. It has long been thought of as anti-democratic and a barrier to government oversight. Now we know that it is also a security risk. Organizations such as the NSA need to change their culture of secrecy, and concentrate their security efforts on what truly needs to remain secret. Their default practice of classifying everything is not going to work any more.

Hey, NSA, you’ve got a problem.

This essay previously appeared in the Financial Times.

EDITED TO ADD (9/14): Blog comments on this essay are particularly interesting.

Posted on September 9, 2013 at 1:30 PM • View Comments

Conspiracy Theories and the NSA

I’ve recently seen two articles speculating on the NSA’s capability, and practice, of spying on members of Congress and other elected officials. The evidence is all circumstantial and smacks of conspiracy thinking—and I have no idea whether any of it is true or not—but it’s a good illustration of what happens when trust in a public institution fails.

The NSA has repeatedly lied about the extent of its spying program. James R. Clapper, the director of national intelligence, has lied about it to Congress. Top-secret documents provided by Edward Snowden, and reported on by the Guardian and other newspapers, repeatedly show that the NSA’s surveillance systems are monitoring the communications of American citizens. The DEA has used this information to apprehend drug smugglers, then lied about it in court. The IRS has used this information to find tax cheats, then lied about it. It’s even been used to arrest a copyright violator. It seems that every time there is an allegation against the NSA, no matter how outlandish, it turns out to be true.

Guardian reporter Glenn Greenwald has been playing this well, dribbling the information out one scandal at a time. It’s looking more and more as if the NSA doesn’t know what Snowden took. It’s hard for someone to lie convincingly if he doesn’t know what the opposition actually knows.

All of this denying and lying results in us not trusting anything the NSA says, anything the president says about the NSA, or anything companies say about their involvement with the NSA. We know secrecy corrupts, and we see that corruption. There’s simply no credibility, and—the real problem—no way for us to verify anything these people might say.

It’s a perfect environment for conspiracy theories to take root: no trust, assuming the worst, no way to verify the facts. Think JFK assassination theories. Think 9/11 conspiracies. Think UFOs. For all we know, the NSA might be spying on elected officials. Edward Snowden said that he had the ability to spy on anyone in the U.S., in real time, from his desk. His remarks were belittled, but it turns out he was right.

This is not going to improve anytime soon. Greenwald and other reporters are still poring over Snowden’s documents, and will continue to report stories about NSA overreach, lawbreaking, abuses, and privacy violations well into next year. The “independent” review that Obama promised of these surveillance programs will not help, because it will lack both the power to discover everything the NSA is doing and the ability to relay that information to the public.

It’s time to start cleaning up this mess. We need a special prosecutor, one not tied to the military, the corporations complicit in these programs, or the current political leadership, whether Democrat or Republican. This prosecutor needs free rein to go through the NSA’s files and discover the full extent of what the agency is doing, as well as enough technical staff who have the capability to understand it. He needs the power to subpoena government officials and take their sworn testimony. He needs the ability to bring criminal indictments where appropriate. And, of course, he needs the requisite security clearance to see it all.

We also need something like South Africa’s Truth and Reconciliation Commission, where both government and corporate employees can come forward and tell their stories about NSA eavesdropping without fear of reprisal.

Yes, this will overturn the paradigm of keeping everything the NSA does secret, but Snowden and the reporters he’s shared documents with have already done that. The secrets are going to come out, and the journalists doing the outing are not going to be sympathetic to the NSA. If the agency were smart, it’d realize that the best thing it could do would be to get ahead of the leaks.

The result needs to be a public report about the NSA’s abuses, detailed enough that public watchdog groups can be convinced that everything is known. Only then can our country go about cleaning up the mess: shutting down programs, reforming the Foreign Intelligence Surveillance Act system, and reforming surveillance law to make it absolutely clear that even the NSA cannot eavesdrop on Americans without a warrant.

Comparisons are springing up between today’s NSA and the FBI of the 1950s and 1960s, and between NSA Director Keith Alexander and J. Edgar Hoover. We never managed to rein in Hoover’s FBI—it took his death for change to occur. I don’t think we’ll get so lucky with the NSA. While Alexander has enormous personal power, much of his power comes from the institution he leads. When he is replaced, that institution will remain.

Trust is essential for society to function. Without it, conspiracy theories naturally take hold. Even worse, without it we fail as a country and as a culture. It’s time to reinstitute the ideals of democracy: The government works for the people, open government is the best way to protect against government abuse, and a government keeping secrets from its people is a rare exception, not the norm.

This essay originally appeared on TheAtlantic.com.

Posted on September 6, 2013 at 11:08 AM • View Comments

The NSA's Cryptographic Capabilities

The latest Snowden document is the US intelligence “black budget.” There’s a lot of information in the few pages the Washington Post decided to publish, including an introduction by Director of National Intelligence James Clapper. In it, he drops a tantalizing hint: “Also, we are investing in groundbreaking cryptanalytic capabilities to defeat adversarial cryptography and exploit internet traffic.”

Honestly, I’m skeptical. Whatever the NSA has up its top-secret sleeves, the mathematics of cryptography will still be the most secure part of any encryption system. I worry a lot more about poorly designed cryptographic products, software bugs, bad passwords, companies that collaborate with the NSA to leak all or part of the keys, and insecure computers and networks. Those are where the real vulnerabilities are, and where the NSA spends the bulk of its efforts.

This isn’t the first time we’ve heard this rumor. In a WIRED article last year, longtime NSA-watcher James Bamford wrote:

According to another top official also involved with the program, the NSA made an enormous breakthrough several years ago in its ability to cryptanalyze, or break, unfathomably complex encryption systems employed by not only governments around the world but also many average computer users in the US.

We have no further information from Clapper, Snowden, or this other source of Bamford’s. But we can speculate.

Perhaps the NSA has some new mathematics that breaks one or more of the popular encryption algorithms: AES, Twofish, Serpent, triple-DES, Serpent. It wouldn’t be the first time this happened. Back in the 1970s, the NSA knew of a cryptanalytic technique called “differential cryptanalysis” that was unknown in the academic world. That technique broke a variety of other academic and commercial algorithms that we all thought secure. We learned better in the early 1990s, and now design algorithms to be resistant to that technique.

It’s very probable that the NSA has newer techniques that remain undiscovered in academia. Even so, such techniques are unlikely to result in a practical attack that can break actual encrypted plaintext.

The naive way to break an encryption algorithm is to brute-force the key. The complexity of that attack is 2n, where n is the key length. All cryptanalytic attacks can be viewed as shortcuts to that method. And since the efficacy of a brute-force attack is a direct function of key length, these attacks effectively shorten the key. So if, for example, the best attack against DES has a complexity of 239, that effectively shortens DES’s 56-bit key by 17 bits.

That’s a really good attack, by the way.

Right now the upper practical limit on brute force is somewhere under 80 bits. However, using that as a guide gives us some indication as to how good an attack has to be to break any of the modern algorithms. These days, encryption algorithms have, at a minimum, 128-bit keys. That means any NSA cryptanalytic breakthrough has to reduce the effective key length by at least 48 bits in order to be practical.

There’s more, though. That DES attack requires an impractical 70 terabytes of known plaintext encrypted with the key we’re trying to break. Other mathematical attacks require similar amounts of data. In order to be effective in decrypting actual operational traffic, the NSA needs an attack that can be executed with the known plaintext in a common MS-Word header: much, much less.

So while the NSA certainly has symmetric cryptanalysis capabilities that we in the academic world do not, converting that into practical attacks on the sorts of data it is likely to encounter seems so impossible as to be fanciful.

More likely is that the NSA has some mathematical breakthrough that affects one or more public-key algorithms. There are a lot of mathematical tricks involved in public-key cryptanalysis, and absolutely no theory that provides any limits on how powerful those tricks can be.

Breakthroughs in factoring have occurred regularly over the past several decades, allowing us to break ever-larger public keys. Much of the public-key cryptography we use today involves elliptic curves, something that is even more ripe for mathematical breakthroughs. It is not unreasonable to assume that the NSA has some techniques in this area that we in the academic world do not. Certainly the fact that the NSA is pushing elliptic-curve cryptography is some indication that it can break them more easily.

If we think that’s the case, the fix is easy: increase the key lengths.

Assuming the hypothetical NSA breakthroughs don’t totally break public-cryptography—and that’s a very reasonable assumption—it’s pretty easy to stay a few steps ahead of the NSA by using ever-longer keys. We’re already trying to phase out 1024-bit RSA keys in favor of 2048-bit keys. Perhaps we need to jump even further ahead and consider 3072-bit keys. And maybe we should be even more paranoid about elliptic curves and use key lengths above 500 bits.

One last blue-sky possibility: a quantum computer. Quantum computers are still toys in the academic world, but have the theoretical ability to quickly break common public-key algorithms—regardless of key length—and to effectively halve the key length of any symmetric algorithm. I think it extraordinarily unlikely that the NSA has built a quantum computer capable of performing the magnitude of calculation necessary to do this, but it’s possible. The defense is easy, if annoying: stick with symmetric cryptography based on shared secrets, and use 256-bit keys.

There’s a saying inside the NSA: “Cryptanalysis always gets better. It never gets worse.” It’s naive to assume that, in 2013, we have discovered all the mathematical breakthroughs in cryptography that can ever be discovered. There’s a lot more out there, and there will be for centuries.

And the NSA is in a privileged position: It can make use of everything discovered and openly published by the academic world, as well as everything discovered by it in secret.

The NSA has a lot of people thinking about this problem full-time. According to the black budget summary, 35,000 people and $11 billion annually are part of the Department of Defense-wide Consolidated Cryptologic Program. Of that, 4 percent—or $440 million—goes to “Research and Technology.”

That’s an enormous amount of money; probably more than everyone else on the planet spends on cryptography research put together. I’m sure that results in a lot of interesting—and occasionally groundbreaking—cryptanalytic research results, maybe some of it even practical.

Still, I trust the mathematics.

This essay originally appeared on Wired.com.

EDITED TO ADD: That was written before I could talk about this.

EDITED TO ADD: The Economist expresses a similar sentiment.

Posted on September 6, 2013 at 6:30 AM • View Comments

The NSA Is Breaking Most Encryption on the Internet

The new Snowden revelations are explosive. Basically, the NSA is able to decrypt most of the Internet. They’re doing it primarily by cheating, not by mathematics.

It’s joint reporting between the Guardian, the New York Times, and ProPublica.

I have been working with Glenn Greenwald on the Snowden documents, and I have seen a lot of them. These are my two essays on today’s revelations.

Remember this: The math is good, but math has no agency. Code has agency, and the code has been subverted.

EDITED TO ADD (9/6): Someone somewhere commented that the NSA’s “groundbreaking cryptanalytic capabilities” could include a practical attack on RC4. I don’t know one way or the other, but that’s a good speculation.

EDITED TO ADD (9/6): Relevant Slashdot and Reddit threads.

EDITED TO ADD (9/13): An opposing view to my call to action.

Posted on September 5, 2013 at 2:46 PM • View Comments

Opsec Details of Snowden Meeting with Greenwald and Poitras

I don’t like stories about the personalities in the Snowden affair, because it detracts from the NSA and the policy issues. But I’m a sucker for operational security, and just have to post this detail from their first meeting in Hong Kong:

Snowden had instructed them that once they were in Hong Kong, they were to go at an appointed time to the Kowloon district and stand outside a restaurant that was in a mall connected to the Mira Hotel. There, they were to wait until they saw a man carrying a Rubik’s Cube, then ask him when the restaurant would open. The man would answer their question, but then warn that the food was bad.

Actually, the whole article is interesting. The author is writing a book about surveillance and privacy, one of probably a half dozen about the Snowden affair that will come out this year.

EDITED TO ADD (8/31): While we’re on the topic, here’s some really stupid opsec on the part of Greenwald and Poitras:

  • Statement from senior Cabinet Office civil servant to #miranda case says material was 58000 ‘highly classified UK intelligence documents
  • Police who seized documents from #miranda found among them a piece of paper with the decryption password, the statement says
  • This password allowed them to decrypt one file on his seized hard drive, adds Oliver Robbins, Cabinet Office security adviser #miranda

You can’t do this kind of stuff when you’re playing with the big boys.

Posted on August 30, 2013 at 1:54 PM • View Comments

More on the NSA Commandeering the Internet

If there’s any confirmation that the U.S. government has commandeered the Internet for worldwide surveillance, it is what happened with Lavabit earlier this month.

Lavabit is—well, was—an e-mail service that offered more privacy than the typical large-Internet-corporation services that most of us use. It was a small company, owned and operated by Ladar Levison, and it was popular among the tech-savvy. NSA whistleblower Edward Snowden among its half-million users.

Last month, Levison reportedly received an order—probably a National Security Letter—to allow the NSA to eavesdrop on everyone’s e-mail accounts on Lavabit. Rather than “become complicit in crimes against the American people,” he turned the service off. Note that we don’t know for sure that he received a NSL—that’s the order authorized by the Patriot Act that doesn’t require a judge’s signature and prohibits the recipient from talking about it—or what it covered, but Levison has said that he had complied with requests for individual e-mail access in the past, but this was very different.

So far, we just have an extreme moral act in the face of government pressure. It’s what happened next that is the most chilling. The government threatened him with arrest, arguing that shutting down this e-mail service was a violation of the order.

There it is. If you run a business, and the FBI or NSA want to turn it into a mass surveillance tool, they believe they can do so, solely on their own initiative. They can force you to modify your system. They can do it all in secret and then force your business to keep that secret. Once they do that, you no longer control that part of your business. You can’t shut it down. You can’t terminate part of your service. In a very real sense, it is not your business anymore. It is an arm of the vast U.S. surveillance apparatus, and if your interest conflicts with theirs then they win. Your business has been commandeered.

For most Internet companies, this isn’t a problem. They are already engaging in massive surveillance of their customers and users—collecting and using this data is the primary business model of the Internet—so it’s easy to comply with government demands and give the NSA complete access to everything. This is what we learned from Edward Snowden. Through programs like PRISM, BLARNEY and OAKSTAR, the NSA obtained bulk access to services like Gmail and Facebook, and to Internet backbone connections throughout the US and the rest of the world. But if it were a problem for those companies, presumably the government would not allow them to shut down.

To be fair, we don’t know if the government can actually convict someone of closing a business. It might just be part of their coercion tactics. Intimidation, and retaliation, is part of how the NSA does business.

Former Qwest CEO Joseph Nacchio has a story of what happens to a large company that refuses to cooperate. In February 2001—before the 9/11 terrorist attacks—the NSA approached the four major US telecoms and asked for their cooperation in a secret data collection program, the one we now know to be the bulk metadata collection program exposed by Edward Snowden. Qwest was the only telecom to refuse, leaving the NSA with a hole in its spying efforts. The NSA retaliated by canceling a series of big government contracts with Qwest. The company has since been purchased by CenturyLink, which we presume is more cooperative with NSA demands.

That was before the Patriot Act and National Security Letters. Now, presumably, Nacchio would just comply. Protection rackets are easier when you have the law backing you up.

As the Snowden whistleblowing documents continue to be made public, we’re getting further glimpses into the surveillance state that has been secretly growing around us. The collusion of corporate and government surveillance interests is a big part of this, but so is the government’s resorting to intimidation. Every Lavabit-like service that shuts down—and there have been several—gives us consumers less choice, and pushes us into the large services that cooperate with the NSA. It’s past time we demanded that Congress repeal National Security Letters, give us privacy rights in this new information age, and force meaningful oversight on this rogue agency.

This essay previously appeared in USA Today.

EDITED TO ADD: This essay has been translated into Danish.

Posted on August 30, 2013 at 6:12 AM • View Comments

How Many Leakers Came Before Snowden?

Assume it’s really true that the NSA has no idea what documents Snowden took, and that they wouldn’t even know he’d taken anything if he hadn’t gone public. The fact that abuses of their systems by NSA officers were largely discovered through self-reporting substantiates that belief.

Given that, why should anyone believe that Snowden is the first person to walk out the NSA’s door with multiple gigabytes of classified documents? He might be the first to release documents to the public, but it’s a reasonable assumption that the previous leakers were working for Russia, or China, or elsewhere.

Posted on August 29, 2013 at 1:13 PM • View Comments

Detaining David Miranda

Last Sunday, David Miranda was detained while changing planes at London Heathrow Airport by British authorities for nine hours under a controversial British law—the maximum time allowable without making an arrest. There has been much made of the fact that he’s the partner of Glenn Greenwald, the Guardian reporter whom Edward Snowden trusted with many of his NSA documents and the most prolific reporter of the surveillance abuses disclosed in those documents. There’s less discussion of what I feel was the real reason for Miranda’s detention. He was ferrying documents between Greenwald and Laura Poitras, a filmmaker and his co-reporter on Snowden and his information. These document were on several USB memory sticks he had with him. He had already carried documents from Greenwald in Rio de Janeiro to Poitras in Berlin, and was on his way back with different documents when he was detained.

The memory sticks were encrypted, of course, and Miranda did not know the key. This didn’t stop the British authorities from repeatedly asking for the key, and from confiscating the memory sticks along with his other electronics.

The incident prompted a major outcry in the UK. The UK’s Terrorist Act has always been controversial, and this clear misuse—it was intended to give authorities the right to detain and question suspected terrorists—is prompting new calls for its review. Certainly the UK. police will be more reluctant to misuse the law again in this manner.

I have to admit this story has me puzzled. Why would the British do something like this? What did they hope to gain, and why did they think it worth the cost? And—of course—were the British acting on their own under the Official Secrets Act, or were they acting on behalf of the United States? (My initial assumption was that they were acting on behalf of the US, but after the bizarre story of the British GCHQ demanding the destruction of Guardian computers last month, I’m not sure anymore.)

We do know the British were waiting for Miranda. It’s reasonable to assume they knew his itinerary, and had good reason to suspect that he was ferrying documents back and forth between Greenwald and Poitras. These documents could be source documents provided by Snowden, new documents that the two were working on either separately or together, or both. That being said, it’s inconceivable that the memory sticks would contain the only copies of these documents. Poitras retained copies of everything she gave Miranda. So the British authorities couldn’t possibly destroy the documents; the best they could hope for is that they would be able to read them.

Is it truly possible that the NSA doesn’t already know what Snowden has? They claim they don’t, but after Snowden’s name became public, the NSA would have conducted the mother of all audits. It would try to figure out what computer systems Snowden had access to, and therefore what documents he could have accessed. Hopefully, the audit information would give more detail, such as which documents he downloaded. I have a hard time believing that its internal auditing systems would be so bad that it wouldn’t be able to discover this.

So if the NSA knows what Snowden has, or what he could have, then the most it could learn from the USB sticks is what Greenwald and Poitras are currently working on, or thinking about working on. But presumably the things the two of them are working on are the things they’re going to publish next. Did the intelligence agencies really do all this simply for a few weeks’ heads-up on what was coming? Given how ham-handedly the NSA has handled PR as each document was exposed, it seems implausible that it wanted advance knowledge so it could work on a response. It’s been two months since the first Snowden revelation, and it still doesn’t have a decent PR story.

Furthermore, the UK authorities must have known that the data would be encrypted. Greenwald might have been a crypto newbie at the start of the Snowden affair, but Poitras is known to be good at security. The two have been communicating securely by e-mail when they do communicate. Maybe the UK authorities thought there was a good chance that one of them would make a security mistake, or that Miranda would be carrying paper documents.

Another possibility is that this was just intimidation. If so, it’s misguided. Anyone who regularly reads Greenwald could have told them that he would not have been intimidated—and, in fact, he expressed the exact opposite sentiment—and anyone who follows Poitras knows that she is even more strident in her views. Going after the loved ones of state enemies is a typically thuggish tactic, but it’s not a very good one in this case. The Snowden documents will get released. There’s no way to put this cat back in the bag, not even by killing the principal players.

It could possibly have been intended to intimidate others who are helping Greenwald and Poitras, or the Guardian and its advertisers. This will have some effect. Lavabit, Silent Circle, and now Groklaw have all been successfully intimidated. Certainly others have as well. But public opinion is shifting against the intelligence community. I don’t think it will intimidate future whistleblowers. If the treatment of Chelsea Manning didn’t discourage them, nothing will.

This leaves one last possible explanation—those in power were angry and impulsively acted on that anger. They’re lashing out: sending a message and demonstrating that they’re not to be messed with—that the normal rules of polite conduct don’t apply to people who screw with them. That’s probably the scariest explanation of all. Both the US and UK intelligence apparatuses have enormous money and power, and they have already demonstrated that they are willing to ignore their own laws. Once they start wielding that power unthinkingly, it could get really bad for everyone.

And it’s not going to be good for them, either. They seem to want Snowden so badly that that they’ll burn the world down to get him. But every time they act impulsively aggressive—convincing the governments of Portugal and France to block the plane carrying the Bolivian president because they thought Snowden was on it is another example—they lose a small amount of moral authority around the world, and some ability to act in the same way again. The more pressure Snowden feels, the more likely he is to give up on releasing the documents slowly and responsibly, and publish all of them at once—the same way that WikiLeaks published the US State Department cables.

Just this week, the Wall Street Journal reported on some new NSA secret programs that are spying on Americans. It got the information from “interviews with current and former intelligence and government officials and people from companies that help build or operate the systems, or provide data,” not from Snowden. This is only the beginning. The media will not be intimidated. I will not be intimidated. But it scares me that the NSA is so blind that it doesn’t see it.

This essay previously appeared on TheAtlantic.com.

EDITED TO ADD: I’ve been thinking about it, and there’s a good chance that the NSA doesn’t know what Snowden has. He was a sysadmin. He had access. Most of the audits and controls protect against normal users; someone with root access is going to be able to bypass a lot of them. And he had the technical chops to cover his tracks when he couldn’t just evade the auditing systems.

The AP makes an excellent point about this:

The disclosure undermines the Obama administration’s assurances to Congress and the public that the NSA surveillance programs can’t be abused because its spying systems are so aggressively monitored and audited for oversight purposes: If Snowden could defeat the NSA’s own tripwires and internal burglar alarms, how many other employees or contractors could do the same?

And, to be clear, I didn’t mean to say that intimidation wasn’t the government’s motive. I believe it was, and that it was poorly thought out intimidation: lashing out in anger, rather than from some Machiavellian strategy. (Here’s a similar view.) If they wanted Miranda’s electronics, they could have confiscated them and sent him on his way in fifteen minutes. Holding him for nine hours—the absolute maximum they could under the current law—was intimidation.

I am reminded of the phone call the Guardian received from British government. The exact quote reported was: “You’ve had your fun. Now we want the stuff back.” That’s something you would tell your child. And that’s the power dynamic that’s going on here.

EDITED TO ADD (8/27): Jay Rosen has an excellent essay on this.

EDITED TO ADD (9/12): Other editors react.

Posted on August 27, 2013 at 6:39 AM • View Comments

Protecting Against Leakers

Ever since Edward Snowden walked out of a National Security Agency facility in May with electronic copies of thousands of classified documents, the finger-pointing has concentrated on government’s security failures. Yet the debacle illustrates the challenge with trusting people in any organization.

The problem is easy to describe. Organizations require trusted people, but they don’t necessarily know whether those people are trustworthy. These individuals are essential, and can also betray organizations.

So how does an organization protect itself?

Securing trusted people requires three basic mechanisms (as I describe in my book Beyond Fear). The first is compartmentalization. Trust doesn’t have to be all or nothing; it makes sense to give relevant workers only the access, capabilities and information they need to accomplish their assigned tasks. In the military, even if they have the requisite clearance, people are only told what they “need to know.” The same policy occurs naturally in companies.

This isn’t simply a matter of always granting more senior employees a higher degree of trust. For example, only authorized armored-car delivery people can unlock automated teller machines and put money inside; even the bank president can’t do so. Think of an employee as operating within a sphere of trust—a set of assets and functions he or she has access to. Organizations act in their best interest by making that sphere as small as possible.

The idea is that if someone turns out to be untrustworthy, he or she can only do so much damage. This is where the NSA failed with Snowden. As a system administrator, he needed access to many of the agency’s computer systems—and he needed access to everything on those machines. This allowed him to make copies of documents he didn’t need to see.

The second mechanism for securing trust is defense in depth: Make sure a single person can’t compromise an entire system. NSA Director General Keith Alexander has said he is doing this inside the agency by instituting what is called two-person control: There will always be two people performing system-administration tasks on highly classified computers.

Defense in depth reduces the ability of a single person to betray the organization. If this system had been in place and Snowden’s superior had been notified every time he downloaded a file, Snowden would have been caught well before his flight to Hong Kong.

The final mechanism is to try to ensure that trusted people are, in fact, trustworthy. The NSA does this through its clearance process, which at high levels includes lie-detector tests (even though they don’t work) and background investigations. Many organizations perform reference and credit checks and drug tests when they hire new employees. Companies may refuse to hire people with criminal records or noncitizens; they might hire only those with a particular certification or membership in certain professional organizations. Some of these measures aren’t very effective—it’s pretty clear that personality profiling doesn’t tell you anything useful, for example—but the general idea is to verify, certify and test individuals to increase the chance they can be trusted.

These measures are expensive. It costs the U.S. government about $4,000 to qualify someone for top-secret clearance. Even in a corporation, background checks and screenings are expensive and add considerable time to the hiring process. Giving employees access to only the information they need can hamper them in an agile organization in which needs constantly change. Security audits are expensive, and two-person control is even more expensive: it can double personnel costs. We’re always making trade-offs between security and efficiency.

The best defense is to limit the number of trusted people needed within an organization. Alexander is doing this at the NSA—albeit too late—by trying to reduce the number of system administrators by 90 percent. This is just a tiny part of the problem; in the U.S. government, as many as 4 million people, including contractors, hold top-secret or higher security clearances. That’s far too many.

More surprising than Snowden’s ability to get away with taking the information he downloaded is that there haven’t been dozens more like him. His uniqueness—along with the few who have gone before him and how rare whistle-blowers are in general—is a testament to how well we normally do at building security around trusted people.

Here’s one last piece of advice, specifically about whistle-blowers. It’s much harder to keep secrets in a networked world, and whistle-blowing has become the civil disobedience of the information age. A public or private organization’s best defense against whistle-blowers is to refrain from doing things it doesn’t want to read about on the front page of the newspaper. This may come as a shock in a market-based system, in which morally dubious behavior is often rewarded as long as it’s legal and illegal activity is rewarded as long as you can get away with it.

No organization, whether it’s a bank entrusted with the privacy of its customer data, an organized-crime syndicate intent on ruling the world, or a government agency spying on its citizens, wants to have its secrets disclosed. In the information age, though, it may be impossible to avoid.

This essay previously appeared on Bloomberg.com.

EDITED TO ADD 8/22: A commenter on the Bloomberg site added another security measure: pay your people more. Better paid people are less likely to betray the organization that employs them. I should have added that, especially since I make that exact point in Liars and Outliers.

Posted on August 26, 2013 at 1:19 PM • View Comments

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Sidebar photo of Bruce Schneier by Joe MacInnis.