Robert Chesney wrote up the Solar Winds story as a case study, and it’s a really good summary.
Entries Tagged "data breaches"
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The Finnish psychotherapy clinic Vastaamo was the victim of a data breach and theft. The criminals tried extorting money from the clinic. When that failed, they started extorting money from the patients:
Neither the company nor Finnish investigators have released many details about the nature of the breach, but reports say the attackers initially sought a payment of about 450,000 euros to protect about 40,000 patient records. The company reportedly did not pay up. Given the scale of the attack and the sensitive nature of the stolen data, the case has become a national story in Finland. Globally, attacks on health care organizations have escalated as cybercriminals look for higher-value targets.
Vastaamo said customers and employees had “personally been victims of extortion” in the case. Reports say that on Oct. 21 and Oct. 22, the cybercriminals began posting batches of about 100 patient records on the dark web and allowing people to pay about 500 euros to have their information taken down.
The US House of Representatives Committee on Oversight and Government Reform has just released a comprehensive report on the 2017 Equifax hack. It’s a great piece of writing, with a detailed timeline, root cause analysis, and lessons learned. Lance Spitzner also commented on this.
Here is my testimony before before the House Subcommittee on Digital Commerce and Consumer Protection last November.
In an excellent blog post, Brian Krebs makes clear something I have been saying for a while:
Likewise for individuals, it pays to accept two unfortunate and harsh realities:
Reality #1: Bad guys already have access to personal data points that you may believe should be secret but which nevertheless aren’t, including your credit card information, Social Security number, mother’s maiden name, date of birth, address, previous addresses, phone number, and yes even your credit file.
Reality #2: Any data point you share with a company will in all likelihood eventually be hacked, lost, leaked, stolen or sold usually through no fault of your own. And if you’re an American, it means (at least for the time being) your recourse to do anything about that when it does happen is limited or nil.
Once you’ve owned both of these realities, you realize that expecting another company to safeguard your security is a fool’s errand, and that it makes far more sense to focus instead on doing everything you can to proactively prevent identity thieves, malicious hackers or other ne’er-do-wells from abusing access to said data.
His advice is good.
The large accountancy firm Deloitte was hacked, losing client e-mails and files. The hackers had access inside the company’s networks for months. Deloitte is doing its best to downplay the severity of this hack, but Brian Krebs reports that the hack “involves the compromise of all administrator accounts at the company as well as Deloitte’s entire internal email system.”
So far, the hackers haven’t published all the data they stole.
You can edit anyone’s information you want:
The question, boiled down, was haunting: Want to see how easy it would be to get into someone’s voter registration and make changes to it? The offer from Steve Klink—a Lafayette-based public consultant who works mainly with Indiana public school districts—was to use my voter registration record as a case study.
Only with my permission, of course.
“I will not require any information from you,” he texted. “Which is the problem.”
Turns out he didn’t need anything from me. He sent screenshots of every step along the way, as he navigated from the “Update My Voter Registration” tab at the Indiana Statewide Voter Registration System maintained since 2010 at www.indianavoters.com to the blank screen that cleared the way for changes to my name, address, age and more.
The only magic involved was my driver’s license number, one of two log-in options to make changes online. And that was contained in a copy of every county’s voter database, a public record already in the hands of political parties, campaigns, media and, according to Indiana open access laws, just about anyone who wants the beefy spreadsheet.
The NSA has another contractor who stole classified documents. It’s a weird story: “But more than a month later, the authorities cannot say with certainty whether Mr. Martin leaked the information, passed them on to a third party or whether he simply downloaded them.” So maybe a potential leaker. Or a spy. Or just a document collector.
My guess is that there are many leakers inside the US government, even more than what’s on this list from last year.
Interesting research from Sasha Romanosky at RAND:
Abstract: In 2013, the US President signed an executive order designed to help secure the nation’s critical infrastructure from cyberattacks. As part of that order, he directed the National Institute for Standards and Technology (NIST) to develop a framework that would become an authoritative source for information security best practices. Because adoption of the framework is voluntary, it faces the challenge of incentivizing firms to follow along. Will frameworks such as that proposed by NIST really induce firms to adopt better security controls? And if not, why? This research seeks to examine the composition and costs of cyber events, and attempts to address whether or not there exist incentives for firms to improve their security practices and reduce the risk of attack. Specifically, we examine a sample of over 12 000 cyber events that include data breaches, security incidents, privacy violations, and phishing crimes. First, we analyze the characteristics of these breaches (such as causes and types of information compromised). We then examine the breach and litigation rate, by industry, and identify the industries that incur the greatest costs from cyber events. We then compare these costs to bad debts and fraud within other industries. The findings suggest that public concerns regarding the increasing rates of breaches and legal actions may be excessive compared to the relatively modest financial impact to firms that suffer these events. Public concerns regarding the increasing rates of breaches and legal actions, conflict, however, with our findings that show a much smaller financial impact to firms that suffer these events. Specifically, we find that the cost of a typical cyber incident in our sample is less than $200 000 (about the same as the firm’s annual IT security budget), and that this represents only 0.4% of their estimated annual revenues.
The result is that it often makes business sense to underspend on cybersecurity and just pay the costs of breaches:
Romanosky analyzed 12,000 incident reports and found that typically they only account for 0.4 per cent of a company’s annual revenues. That compares to billing fraud, which averages at 5 per cent, or retail shrinkage (ie, shoplifting and insider theft), which accounts for 1.3 per cent of revenues.
As for reputational damage, Romanosky found that it was almost impossible to quantify. He spoke to many executives and none of them could give a reliable metric for how to measure the PR cost of a public failure of IT security systems.
He also noted that the effects of a data incident typically don’t have many ramifications on the stock price of a company in the long term. Under the circumstances, it doesn’t make a lot of sense to invest too much in cyber security.
What’s being left out of these costs are the externalities. Yes, the costs to a company of a cyberattack are low to them, but there are often substantial additional costs borne by other people. The way to look at this is not to conclude that cybersecurity isn’t really a problem, but instead that there is a significant market failure that governments need to address.
Sidebar photo of Bruce Schneier by Joe MacInnis.