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This is an analysis of Apple’s disk encryption program, FileVault 2, that first appeared in the Lion operating system. Short summary: they couldn’t break it. (Presumably, the version in Mountain Lion isn’t any different.)
A hacker can social-engineer his way into your cloud storage and delete everything you have.
It turns out, a billing address and the last four digits of a credit card number are the only two pieces of information anyone needs to get into your iCloud account. Once supplied, Apple will issue a temporary password, and that password grants access to iCloud.
Apple tech support confirmed to me twice over the weekend that all you need to access someone’s AppleID is the associated e-mail address, a credit card number, the billing address, and the last four digits of a credit card on file.
Here’s how a hacker gets that information.
First you call Amazon and tell them you are the account holder, and want to add a credit card number to the account. All you need is the name on the account, an associated e-mail address, and the billing address. Amazon then allows you to input a new credit card. (Wired used a bogus credit card number from a website that generates fake card numbers that conform with the industry’s published self-check algorithm.) Then you hang up.
Next you call back, and tell Amazon that you’ve lost access to your account. Upon providing a name, billing address, and the new credit card number you gave the company on the prior call, Amazon will allow you to add a new e-mail address to the account. From here, you go to the Amazon website, and send a password reset to the new e-mail account. This allows you to see all the credit cards on file for the account—not the complete numbers, just the last four digits. But, as we know, Apple only needs those last four digits. We asked Amazon to comment on its security policy, but didn’t have anything to share by press time.
And it’s also worth noting that one wouldn’t have to call Amazon to pull this off. Your pizza guy could do the same thing, for example. If you have an AppleID, every time you call Pizza Hut, you’ve giving the 16-year-old on the other end of the line all he needs to take over your entire digital life.
The victim here is a popular technology journalist, so he got a level of tech support that’s not available to most of us. I believe this will increasingly become a problem, and that cloud providers will need better and more automated solutions.
Initial post.
EDITED TO ADD (8/13): Apple has changed its policy and stopped taking password reset requests over the phone, pretty much as a result of this incident.
EDITED TO ADD (8/17): A follow on story about how he recovered all of his data.
Very funny video exposé of the cyberthreat posed by giving iPads to orangutans. Best part is near the end, when Richard Clarke suddenly realizes that he’s being interviewed about orangutans—and not the Chinese.
Turns out the password can be easily bypassed:
XRY works by first jailbreaking the handset. According to Micro Systemation, no ‘backdoors’ created by Apple used, but instead it makes use of security flaws in the operating system the same way that regular jailbreakers do.
Once the iPhone has been jailbroken, the tool then goes on to ‘brute-force’ the passcode, trying every possible four digit combination until the correct password has been found. Given the limited number of possible combinations for a four-digit passcode—10,000, ranging from 0000 to 9999—this doesn’t take long.
Once the handset has been jailbroken and the passcode guessed, all the data on the handset, including call logs, messages, contacts, GPS data and even keystrokes, can be accessed and examined.
One of the morals is to use an eight-digit passcode.
EDITED TO ADD (4/13): This has been debunked. The 1Password blog has a fairly lengthy post discussing the details of the XRY tool.
Apple has a patent on splitting a key between a portable device and its power supply.
Clever idea.
Last week, I had a long conversation with Robert Lemos over an article he was writing about full disclosure. He had noticed that companies have recently been reacting more negatively to security researchers publishing vulnerabilities about their products.
The debate over full disclosure is as old as computing, and I’ve written about it before. Disclosing security vulnerabilities is good for security and good for society, but vendors really hate it. It results in bad press, forces them to spend money fixing vulnerabilities, and comes out of nowhere. Over the past decade or so, we’ve had an uneasy truce between security researchers and product vendors. That truce seems to be breaking down.
Lemos believes the problem is that because today’s research targets aren’t traditional computer companies—they’re phone companies, or embedded system companies, or whatnot—they’re not aware of the history of the debate or the truce, and are responding more viscerally. For example, Carrier IQ threatened legal action against the researcher that outed it, and only backed down after the EFF got involved. I am reminded of the reaction of locksmiths to Matt Blaze’s vulnerability disclosures about lock security; they thought he was evil incarnate for publicizing hundred-year-old security vulnerabilities in lock systems. And just last week, I posted about a full-disclosure debate in the virology community.
I think Lemos has put his finger on part of what’s going on, but that there’s more. I think that companies, both computer and non-computer, are trying to retain control over the situation. Apple’s heavy-handed retaliation against researcher Charlie Miller is an example of that. On one hand, Apple should know better than to do this. On the other hand, it’s acting in the best interest of its brand: the fewer researchers looking for vulnerabilities, the fewer vulnerabilities it has to deal with.
It’s easy to believe that if only people wouldn’t disclose problems, we could pretend they didn’t exist, and everything would be better. Certainly this is the position taken by the DHS over terrorism: public information about the problem is worse than the problem itself. It’s similar to Americans’ willingness to give both Bush and Obama the power to arrest and indefinitely detain any American without any trial whatsoever. It largely explains the common public backlash against whistle-blowers. What we don’t know can’t hurt us, and what we do know will also be known by those who want to hurt us.
There’s some profound psychological denial going on here, and I’m not sure of the implications of it all. It’s worth paying attention to, though. Security requires transparency and disclosure, and if we willingly give that up, we’re a lot less safe as a society.
This security bug is just plain weird.
EDITED TO ADD (11/14): The bug has been patched.
Security researcher Charlie Miller, widely known for his work on Mac OS X and Apple’s iOS, has discovered an interesting method that enables him to completely disable the batteries on Apple laptops, making them permanently unusable, and perform a number of other unintended actions. The method, which involves accessing and sending instructions to the chip housed on smart batteries could also be used for more malicious purposes down the road.
[…]
What he found is that the batteries are shipped from the factory in a state called “sealed mode” and that there’s a four-byte password that’s required to change that. By analyzing a couple of updates that Apple had sent to fix problems in the batteries in the past, Miller found that password and was able to put the battery into “unsealed mode.”
From there, he could make a few small changes to the firmware, but not what he really wanted. So he poked around a bit more and found that a second password was required to move the battery into full access mode, which gave him the ability to make any changes he wished. That password is a default set at the factory and it’s not changed on laptops before they’re shipped. Once he had that, Miller found he could do a lot of interesting things with the battery.
“That lets you access it at the same level as the factory can,” he said. “You can read all the firmware, make changes to the code, do whatever you want. And those code changes will survive a reinstall of the OS, so you could imagine writing malware that could hide on the chip on the battery. You’d need a vulnerability in the OS or something that the battery could then attack, though.”
As components get smarter, they also get more vulnerable.
No indication about how well it works:
The smartphone-based scanner, named Mobile Offender Recognition and Information System, or MORIS, is made by BI2 Technologies in Plymouth, Massachusetts, and can be deployed by officers out on the beat or back at the station.
An iris scan, which detects unique patterns in a person’s eyes, can reduce to seconds the time it takes to identify a suspect in custody. This technique also is significantly more accurate than results from other fingerprinting technology long in use by police, BI2 says.
When attached to an iPhone, MORIS can photograph a person’s face and run the image through software that hunts for a match in a BI2-managed database of U.S. criminal records. Each unit costs about $3,000.
[…]
Roughly 40 law enforcement units nationwide will soon be using the MORIS, including Arizona’s Pinal County Sheriff’s Office, as well as officers in Hampton City in Virginia and Calhoun County in Alabama.
Sidebar photo of Bruce Schneier by Joe MacInnis.